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Group Operations Manager Jobs in Kitchener, ON (NOW HIRING)

UpAuto

Regional General Manager

Stratford, ON · On-site

CA$125K - CA$175K/yr

As the Regional General Manager, you will lead and manage all aspects of our operations for your ... The UpAuto Group is committed to providing equal employment opportunities to all individuals ...

Dexter

Branch Manager

Milton, ON

The Branch Manager oversees branch distribution operations, including sales, customer service ... Group insurance plan (75% paid by the employer) * Employer RRSP contribution up to 4% * Annual ...

401 Auto

Auto Dealership Group Controller

Cambridge, ON · On-site

CA$135K - CA$165K/yr

... operations accounting. * Proven leadership skills with the ability to manage and develop an ... So why work for us? * The 401 Group of Companies is privately owned and 100% Canadian * 40 ...

401 Auto

Auto Dealership Group Controller

Cambridge, ON · On-site

CA$130K - CA$165K/yr

... operations accounting. * Proven leadership skills with the ability to manage and develop an ... So why work for us? * The 401 Group of Companies is privately owned and 100% Canadian * 40 ...

MacDonald Search Group

HR Manager, Canada

Milton, ON · Hybrid

$110K - $125K/yr

Milton, ON (hybrid - 3 days onsite) MacDonald Search Group is a national permanent placement ... HR Process Improvement * HRIS & HR Operations Success in this role will include: * Reduced HR ...

Fuze HR Solutions Inc.

Project Manager

Breslau, ON · On-site

Project Manager 1. Pre-Project Planning & Job Start Preparation * Review full project documentation ... Raise operational issues for group discussion (back charges, delays, productivity concerns) * Share ...

NFP Corp

VP, Group Retirement

Kitchener, ON · On-site

CA$140K - CA$160K/yr

The VP will lead a team of Consultants and Account Managers and collaborate with other NFP ... Work closely with internal service, operations, and leadership teams to deliver a seamless client ...

NFP Corp

VP, Group Retirement

Kitchener, ON · On-site

CA$140K - CA$160K/yr

The VP will lead a team of Consultants and Account Managers and collaborate with other NFP ... Work closely with internal service, operations, and leadership teams to deliver a seamless client ...

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All JobsGroup Operations JobsGroup Operations Manager JobsGroup Operations Manager Jobs in Kitchener, ON

Group Operations Manager information

What are the key skills and qualifications needed to thrive as a group operations manager, and why are they important?

To thrive as a Group Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business, operations management, or a related field. Familiarity with ERP systems, workflow optimization software, and relevant certifications such as Six Sigma or PMP are commonly required. Excellent communication, problem-solving abilities, and adaptability are vital soft skills for coordinating teams and driving process improvements. These competencies ensure efficient operations, consistent performance, and the achievement of organizational goals across multiple business units.

What is a group operations manager?

Group Operations Managers are senior professionals responsible for overseeing the daily operations of multiple business units or departments within a company or a group of companies. They ensure that all processes run smoothly, efficiently, and in line with the organization’s goals. Their duties often include developing operational strategies, managing budgets, streamlining workflows, and leading teams to achieve performance targets. Group Operations Managers play a key role in improving productivity and implementing best practices across the organization.

What is the difference between Group Operations Manager vs Operations Supervisor?

AspectGroup Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments or locations, develops strategic plans, manages senior staffSupervises daily operations of a specific team or department, ensures tasks are completed efficiently
Required CredentialsBachelor’s degree, often with management experience, certifications like PMP beneficialHigh school diploma or equivalent, relevant experience, some roles may require certifications
Work EnvironmentOffice settings, multiple locations, strategic planning focusOn-site supervision, operational tasks, team management
Industry UsageCommon in retail, manufacturing, logistics, and service industriesFound across similar industries, often as frontline management

The main difference is that a Group Operations Manager handles broader strategic oversight across multiple units, while an Operations Supervisor focuses on managing daily activities within a specific team or department. The Group Operations Manager typically has more senior responsibilities, requiring higher credentials and strategic planning skills.

What are some common challenges faced by a group operations manager in coordinating multiple teams across different locations?

Group Operations Managers often encounter challenges related to maintaining consistent communication and workflow across geographically dispersed teams. Ensuring alignment on company objectives, standardizing processes, and managing cultural or regulatory differences can be complex. To succeed, they typically implement robust communication platforms, set clear performance metrics, and foster a collaborative culture through regular meetings and cross-site initiatives. Overcoming these challenges not only improves operational efficiency but also helps build a unified team environment.

What cities near Kitchener, ON are hiring for Group Operations Manager jobs?

Cities near Kitchener, ON with the most Group Operations Manager job openings:

Group Operations Manager jobs near you
Infographic showing various Group Operations Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Mid-Senior Hospitality Professionals

Hire Resolve.com

Hamilton, ON

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Job description

Hire Resolve is assisting hospitality organizations in hiring experienced hospitality professionals for a range of mid-senior level opportunities across Canada. This is a multi-role hiring campaign spanning several functions within the sector, including hotel and resort operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities suit professionals ready to expand scope, lead teams, and progress toward senior leadership roles (e.g., Head of Department, Operations Manager, Cluster/Regional Manager, or General Manager level) as performance and business needs align.

Key Responsibilities
  • Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department environments to achieve service and financial targets
  • Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and brand reputation
  • Manage staffing, scheduling, and team performance through coaching, training, and structured performance management
  • Oversee departmental budgets, forecasting, and cost controls, including labour productivity, procurement efficiency, and waste reduction
  • Implement SOPs, brand standards, and compliance processes aligned to Canadian workplace expectations, including OHS requirements and incident reporting
  • Maintain food safety and hygiene standards where relevant, including audit readiness and inspection preparation
  • Partner with sales, marketing, and revenue functions to optimize occupancy, ADR/RevPAR (where applicable), covers, and overall profitability
  • Manage supplier relationships, inventory control, and operational readiness for peak periods, group bookings, and special events
  • Produce operational reporting, analyze KPIs, and lead continuous improvement initiatives across service, efficiency, and quality
  • Support strategic initiatives such as new openings, refurbishments, or turnaround plans depending on assignment

Requirements

  • Diploma or bachelor's degree preferred (Hospitality Management, Business, or a related discipline); equivalent experience is considered
  • 5-12+ years of progressive hospitality experience (hotels, resorts, restaurants, contract catering, venues, leisure, or multi-site operations)
  • Demonstrated leadership capability, with experience managing teams and operational performance in service-focused environments
  • Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making
  • Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, scheduling/labour management platforms, and advanced Excel)
  • Working knowledge of Canadian employment practices and health and safety expectations (including OHS compliance; requirements may vary by province)
  • Strong communication skills in English; French is an advantage for roles in Quebec and bilingual environments
  • Flexibility to support operational schedules, including evenings, weekends, and holidays, as required in hospitality

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development

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