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Group Operations Manager Jobs in Franklin, TN (NOW HIRING)

LBA Hospitality

Operations Manager

Nashville, TN · On-site

Acts as the main liaison between the General Manager and daily operations in a dual/combo property ... Effective communication skills, written and verbal, including group presentations. * Proficient ...

LBA Hospitality

Operations Manager

Nashville, TN · On-site

$50K - $55K/yr

Acts as the main liaison between the General Manager and daily operations in a dual/combo property ... Effective communication skills, written and verbal, including group presentations. * Proficient ...

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All JobsGroup Operations JobsGroup Operations Manager JobsGroup Operations Manager Jobs in Franklin, TN

Group Operations Manager information

See Franklin, TN salary details

$30.6K

$62.7K

$117K

How much do group operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for group operations manager in Franklin, TN is $62,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What is a group operations manager?

Group Operations Managers are senior professionals responsible for overseeing the daily operations of multiple business units or departments within a company or a group of companies. They ensure that all processes run smoothly, efficiently, and in line with the organization’s goals. Their duties often include developing operational strategies, managing budgets, streamlining workflows, and leading teams to achieve performance targets. Group Operations Managers play a key role in improving productivity and implementing best practices across the organization.

What are some common challenges faced by a group operations manager in coordinating multiple teams across different locations?

Group Operations Managers often encounter challenges related to maintaining consistent communication and workflow across geographically dispersed teams. Ensuring alignment on company objectives, standardizing processes, and managing cultural or regulatory differences can be complex. To succeed, they typically implement robust communication platforms, set clear performance metrics, and foster a collaborative culture through regular meetings and cross-site initiatives. Overcoming these challenges not only improves operational efficiency but also helps build a unified team environment.

What are the key skills and qualifications needed to thrive as a group operations manager, and why are they important?

To thrive as a Group Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business, operations management, or a related field. Familiarity with ERP systems, workflow optimization software, and relevant certifications such as Six Sigma or PMP are commonly required. Excellent communication, problem-solving abilities, and adaptability are vital soft skills for coordinating teams and driving process improvements. These competencies ensure efficient operations, consistent performance, and the achievement of organizational goals across multiple business units.

What is the difference between Group Operations Manager vs Operations Supervisor?

AspectGroup Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments or locations, develops strategic plans, manages senior staffSupervises daily operations of a specific team or department, ensures tasks are completed efficiently
Required CredentialsBachelor’s degree, often with management experience, certifications like PMP beneficialHigh school diploma or equivalent, relevant experience, some roles may require certifications
Work EnvironmentOffice settings, multiple locations, strategic planning focusOn-site supervision, operational tasks, team management
Industry UsageCommon in retail, manufacturing, logistics, and service industriesFound across similar industries, often as frontline management

The main difference is that a Group Operations Manager handles broader strategic oversight across multiple units, while an Operations Supervisor focuses on managing daily activities within a specific team or department. The Group Operations Manager typically has more senior responsibilities, requiring higher credentials and strategic planning skills.

Is a group operations manager a high paying job?

A group operations manager typically earns a higher salary compared to entry-level roles, with compensation influenced by industry, company size, and location. They often require strong leadership, organizational skills, and experience in operations management, which can contribute to higher pay levels.

What cities near Franklin, TN are hiring for Group Operations Manager jobs?

Cities near Franklin, TN with the most Group Operations Manager job openings:

Group Operations Manager jobs near you

Operations Manager

BLANKENSHIP CPA GROUP PLLC

Brentwood, TN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Operations Manager

Reports To: Director of Operations

FLSA Status: Exempt

At Blankenship CPA Group, PLLC our roots are planted deeply in serving Nashville's growing business and professional community. Blankenship is a Top Ten Nashville public accounting firm of approximately 250 professionals. We serve our clients' Tax, Audit, Accounting and Consulting needs in the Nashville, Tennessee and Middle-South market through our experienced accountants in our Brentwood, Columbia, Dickson, Goodlettsville, Mt. Juliet, Murfreesboro and Nashville offices. 

Position Summary

Blankenship is seeking a full-time Operations Manager to work from our Brentwood, TN office. The Operations Manager will assist in managing the firm’s practice management systems, operations, workflows, and related. This role maintains firmwide standards for operational efficiency, resource coordination, technology alignment, and multi-office consistency. The Operations Manager collaborates closely with leadership to strengthen internal processes, support compliance, improve client-facing operational pathways, and contribute to the firm’s long-term operational strategy.

Key Responsibilities

1. Brentwood Operations Manager

  • Identify, troubleshoot, and correct process gaps or problem areas within Operations
  • Oversee daily operational effectiveness across all office locations.
  • Standardize, document, and refine procedures to reduce bottlenecks and improve turnaround times.
  • Support seasonal workload planning during peak cycles (tax deadlines, audit seasons, quarterly spikes).
  • Support training programs, onboarding, and continued development for operational roles.
  • Brentwood Operations Staffing and Personnel
  • Brentwood Tax Staff Utilization
  • Brentwood Facility Oversight

2. Technology & Systems Oversight

  • Support practice management, workflow, document management, and tax/audit integration into systems/workflows.
  • Support operational integration and alignment across multiple office locations.
  • Work with Director of Technology to support automation, efficiency, and process improvements of practice management and related financial processes.
  • Support and help lead implementations of new systems or major upgrades affecting operations.
  • Lead or assist with change initiatives, including operations system migrations, process redesigns.
  • Contribute to strategic planning efforts related to resource needs, service expansion, and firm capacity of operations team.
  • Project Management Skills

3. Client Experience Optimization

  • Improve client-facing operational processes such as onboarding, communications, portal use, document flow, and response tracking.
  • Work with service line leaders to resolve workflow or operational issues that affect client satisfaction.

Competencies

  • Demonstrates clear communication, constructive feedback, and conflict resolution skills.
  • Skilled in workflow optimization, project management, and process efficiency.
  • Uses data and metrics to identify trends and drive improvements.
  • Prioritizes client experience and supports operational consistency across service lines.
  • Understands public accounting service cycles and client expectations.
  • Familiar with tax, audit, accounting, and project workflows and their operational dependencies.
  • Knowledge of BCPAG practice management and systems
  • Aligns daily operational decisions with long-term firm goals.
  • Comfortable navigating growth, complexity, and multi-office coordination.

Experience & Education Requirements

  • Bachelor’s degree required.
  • 7–10 years of experience in a professional services environment, with public accounting (CPA firm) experience strongly preferred; similar fields such as legal, consulting, or financial services also valued.
  • Demonstrated experience in operations management, workflow oversight, or process improvement within a multiteam or multioffice setting.
  • Experience supporting service line operations and client-facing teams.
  • Prior responsibility for system implementations or practice management platforms is preferred.

Skills & Traits

  • Strong leadership presence with the ability to influence, unify, and mobilize the Brentwood office.
  • Highly organized, detailoriented, and proactive in addressing operational issues before they escalate.
  • Analytical mindset with the ability to interpret data, identify trends, and drive practical process improvements.
  • Excellent communicator who can coordinate across service lines, resolve conflicts, and maintain clarity in fastmoving environments.
  • Comfortable navigating shifting priorities and balancing competing operational demands.
  • Strong technology aptitude; comfortable with Microsoft Office, workflow systems, and learning new software quickly.
  • Committed to a clientcentric, People First operational culture.

Blankenship CPA Group offers an excellent compensation & benefits package and more including:

  • Medical
  • Dental
  • Vision
  • Life
  • Disability - Short & Long Term
  • 401(k) plan with company match
  • Paid Time Off (PTO)
  • Professional training
  • License reimbursements
  • Bonus opportunities
  • Growth opportunities
  • Flexible work schedules
  • People First culture

Apply