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Ground Service Ramp Agent Jobs in Syracuse, NY (NOW HIRING)

wearegat

Airport Ramp Supervisor

Syracuse, NY · On-site

Classification: Full Time, Non-Exempt Job Summary The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of ...

wearegat

Airport Ramp Supervisor

Syracuse, NY · On-site

Classification: Full Time, Non-Exempt Job Summary The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of ...

wearegat

Airport Ramp Supervisor

Syracuse, NY · On-site

Classification: Full Time, Non-Exempt Job Summary The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of ...

wearegat

Airport Ramp Supervisor

Syracuse, NY · On-site

Classification: Full Time, Non-Exempt Job Summary The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of ...

Million Air

Line Service Professional

Syracuse, NY · On-site

$18.50/hr

... ground power and potable water services, delivering catering. * Marshalling, towing and positioning aircraft on the ramp and in hangars. * Fuel movement- quality control, disposal, and paperwork

Million Air

Line Service Professional

Syracuse, NY · On-site

$18.50/hr

... ground power and potable water services, delivering catering. * Marshalling, towing and positioning aircraft on the ramp and in hangars. * Fuel movement- quality control, disposal, and paperwork

wearegat

Airport Customer Service Agent

Syracuse, NY · On-site

GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team ... As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a ...

wearegat

Airport Customer Service Agent

Syracuse, NY · On-site

GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team ... As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a ...

wearegat

Airport Customer Service Agent

Syracuse, NY

GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team ... As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a ...

wearegat

Airport Customer Service Agent

Syracuse, NY · On-site

GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team ... As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a ...

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All JobsGround Service Ramp Agent JobsGround Service Ramp Agent Jobs in Syracuse, NY

Ground Service Ramp Agent information

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How much do ground service ramp agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ground service ramp agent in Syracuse, NY is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.03 per hour, depending on experience, location, and employer.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents continue to receive pay for their work, which typically includes shifts during early mornings, evenings, or overnight. Compensation varies by employer and location but generally involves hourly wages, with some positions offering benefits and overtime pay.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with opportunities for overtime and tips in some cases. Certification in safety procedures and equipment operation can enhance earning potential.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to pass background checks and drug tests. Prior experience is not always necessary, but good communication skills and the ability to work in a fast-paced environment are important. Many positions are entry-level and may require training provided by the employer.

What cities near Syracuse, NY are hiring for Ground Service Ramp Agent jobs?

Cities near Syracuse, NY with the most Ground Service Ramp Agent job openings:

Ground Service Ramp Agent jobs near you

Airport Ramp Supervisor

wearegat

Syracuse, NY • On-site

Full-time, Part-time

Re-posted 29 days ago

GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

65th of 68 rated aviation services

Job description

GAT is seeking dynamic individuals to join its team of aviation professionals.

Classification:            Full Time, Non-Exempt

Job Summary

The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of all services for airlines as contracted. The Ramp supervisor will take accountability for safety, operation standards, policy implementation, client relations, and financial performance for the ramp operations.

Job Responsibilities

  • Establishing shift assignments for both fulltime and part-time employees;

  • Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment

  • Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;

  • Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met

  • Responsible for equipment and ensuring its safe and efficient operating status;

  • Conferring with other supervisors and managers to coordinate activities with other departments;

  • Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;

  • Ability to comply with attendance/tardiness standards.

  • Able to perform under pressure and within fixed time constraints

  • Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights

  • Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags

  • Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations

  • Ensure crews are being briefed before flights on positions to take and how flight will work

  • Other duties as assigned

Requirements:

  • Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel

  • Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).

  • A proven track record in supervising a business unit.

  • Experience in operational planning and resource allocation.

  • Working knowledge of GSE maintenance issues.

  • Experience and understanding of commercial issues in aviation.

  • Must have a High School diploma, GED

  • Must be at least 18 years of age

  • Capable of processing information in a timely manner

  • Must have and maintain a Valid Driver's License

  • Able to proficiently speak, read, and write in English

  • Basic computer literacy

  • Previous ramp or airline experience

  • Must successfully complete all training requirements and maintain certifications throughout employment

  • Must clear an FBI fingerprint background check

Physical Requirements

  • Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time

  • Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively

  • Must be physically fit to perform the duties of the job

  • Willing to work outside in all types of weather conditions with exposure to loud noises

Specific Working Hours

  • Must be able and flexible to work variable shifts, weekends, and holiday-specific shifts to be determined

  • Must be able to work extended hours on short notice during non-routine operations

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required.  You must also have proof of high school or GED completion.

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