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Ground Service Ramp Agent Jobs in Redmond, OR (NOW HIRING)

Brasada Ranch

Front Desk Agent

Powell Butte, OR · On-site

$21.50 - $24.93/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Employee discounts at all restaurants, spa services, and retail * One complimentary trail ride with ... You will be expected to have the ability to hit the ground running and quickly become an expert on ...

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Ground Service Ramp Agent information

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How much do ground service ramp agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for ground service ramp agent in Redmond, OR is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.38 per hour, depending on experience, location, and employer.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents continue to receive pay for their work, which typically includes shifts during early mornings, evenings, or overnight. Compensation varies by employer and location but generally involves hourly wages, with some positions offering benefits and overtime pay.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with opportunities for overtime and tips in some cases. Certification in safety procedures and equipment operation can enhance earning potential.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to pass background checks and drug tests. Prior experience is not always necessary, but good communication skills and the ability to work in a fast-paced environment are important. Many positions are entry-level and may require training provided by the employer.

What job categories do people searching Ground Service Ramp Agent jobs in Redmond, OR look for?

The top searched job categories for Ground Service Ramp Agent jobs in Redmond, OR are:

What cities near Redmond, OR are hiring for Ground Service Ramp Agent jobs?

Cities near Redmond, OR with the most Ground Service Ramp Agent job openings:

Ground Service Ramp Agent jobs near you

Front Desk Agent

Brasada Ranch

Powell Butte, OR • On-site

$21.50 - $24.93/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

Description:

Love What You Do, Everyday.

Picture this: Going to work and stepping into 1800 acres of natural beauty, amid the rolling hills and rugged high desert of Central Oregon. Each day, you're surrounded by panoramic views of the towering Cascade Peaks while being a part of a passionate, award-winning hospitality team. Working alongside other top-of-their-game individuals, you'll be dedicated to delivering, creating, and celebrating extraordinary guest experiences in an awe-inspiring setting.


The Perks

The views are pretty incredible. So are the people who work here. Our team truly is the heart and soul of Brasada Ranch, and they're the reason we win awards like Conde Nast Traveler's Best Resort in the Pacific Northwest for 3 years in a row. We know our people are instrumental to our success, so we offer competitive pay, great staff perks, and a culture that encourages fulfillment at work and in life. That's why Brasada Ranch is proud to offer our employees the following benefits:

  • Medical, Dental and Vision company sponsored benefit package available to full-time employees
  • 401k with company match
  • Tuition reimbursement program
  • Free golf privileges
  • Seasonal Family Pass to the athletic center
  • Employee discounts at all restaurants, spa services, and retail
  • One complimentary trail ride with Brasada Trails

Not to mention, a variety of company-wide celebrations, like our end-of-season bash, holiday party, and scramble golf tournament/BBQ. Plus, a few generous raffles thrown in for good measure.


Role Description

As a member of our Guest Services team, you are the most important ambassador of Brasada. You have the most contact with guests and therefore have the greatest opportunity to ensure that their vacation with us is flawless. You will be expected to have the ability to hit the ground running and quickly become an expert on Brasada and all of our offerings.

The purpose of this position is to interact with our guests and ensure they have a great experience when staying at the resort. This person is also responsible for responding to guest calls or inquiries about room reservations, to provide information and reserve rooms for guests coming to the resort. The Front Office Guest Service Agent will continue the arrival experience by ensuring clear communication with guests, obtaining all necessary information and providing the guest a room that meets their expectations. Agents will be well versed in promotions, events, pricing, and sales strategy to meet the guest's request.

Our Guest Service Agents are the warmest and most engaging group at Brasada, and that is saying something. As a member of this team, you will be the main point of contact for every guest, and with this responsibility, it is vital that you truly love every aspect of customer service. You are motivated to build strong relationships from the moment our guests reach the desk and to creatively solve problems when expectations are not met. You will need to have the drive to take every opportunity to productively upsell all of the other amazing services and amenities of Brasada and have a vast knowledge of the Central Oregon area.

Requirements:

Skills / Traits

  • Previous guest service and reservation experience preferred.
  • Excellent written and oral communication skills required.
  • Excellent computer and typing skills are required. Excel and Word proficiency desired.

Guest Service Agents earn $21.50 -$24.93 per hour based on experience. The routine schedule for this position is Friday - Tuesday evenings with availability for mornings, weekends, and holidays.