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Ground Service Ramp Agent Jobs in Pasco, WA (NOW HIRING)

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Ground Service Ramp Agent information

See Pasco, WA salary details

$10

$16

$21

How much do ground service ramp agent jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for ground service ramp agent in Pasco, WA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

What are the key skills and qualifications needed to thrive as a Ground Service Ramp Agent, and why are they important?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What are some common challenges Ground Service Ramp Agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What are Ground Service Ramp Agents?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.
What are popular job titles related to Ground Service Ramp Agent jobs in Pasco, WA? For Ground Service Ramp Agent jobs in Pasco, WA, the most frequently searched job titles are:
What job categories do people searching Ground Service Ramp Agent jobs in Pasco, WA look for? The top searched job categories for Ground Service Ramp Agent jobs in Pasco, WA are:
What cities near Pasco, WA are hiring for Ground Service Ramp Agent jobs? Cities near Pasco, WA with the most Ground Service Ramp Agent job openings:
Ground Service Ramp Agent jobs near you
Customer Service/Ground Operations Agent - PSC

Customer Service/Ground Operations Agent - PSC

Allegiant

Pasco, WA

$15.75 - $21/hr

Part-time

Posted 5 days ago

Job description

Summary
This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required.
 
Visa Sponsorship Available
No
 
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education:  High School Diploma/GED
Education Details: GED Equivalent
Certification:  No
Years of Experience:  Minimum one (1) year Customer Service experience of the equivalent in related training and/or experience; Airline industry preferred.
 
Valid/Unexpired Driver's License: Yes
 
Must be at least 18 years of age and possess a valid driver's license.
Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
 
Preferred Requirements
Basic computer skills; Knowledge of general office equipment.
Must be people oriented, highly motivated with a positive and friendly attitude.
Must be available to work varied hours including nights, weekends and holidays and must be able to stay late for irregular operations.
Must be well groomed and adhere to dress code policy.
Ability to work efficiently under time constraints.
Must be at least 18 years of age and possess a valid driver's license.
Must be available to attend required training.
TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.
 
Job Duties
Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.
Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
Marshal in the planes and push back the aircraft.
Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate.
Assist Customers with special needs, i.e., Customers who need assistance in boarding Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
Enforce safety/security measures and monitors safety sensitive zones Ensure FAA.
Ensure Allegiant Air and airport regulations are followed.
Other duties as assigned.
 
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
 
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
 
Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
 
 
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
 
EEO Statement
Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs
 
We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team. 
 
 
$17.13 - $17.13 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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