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Ground Service Ramp Agent Jobs in Mesa, AZ (NOW HIRING)

Swissport International AG

Ramp Lead Agent

Phoenix, AZ · On-site

$18 - $20/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Job Summary Ramp Lead Agent leads and directs the work of employees involved in the operation ...

ADVANCED AIR, LLC

Customer Service Agent

Phoenix, AZ · On-site

$16/hr

Customer Service Agent Job Type: Full-time Location: Phoenix, AZ FLSA: Non - Exempt Who we are ... Maintain Advanced Air brand standards and consistency in the ground experience. * Identify ...

ADVANCED AIR LLC

Customer Service Agent

Phoenix, AZ · On-site

$16/hr

Description Customer Service Agent Job Type: Full-time Location: Phoenix, AZ FLSA: Non - Exempt Who ... Maintain Advanced Air brand standards and consistency in the ground experience. * Identify ...

Advanced Air LLC

Customer Service Agent

Phoenix, AZ · On-site

$16/hr

Job Type Full-time Description Customer Service Agent Job Type: Full-time Location: Phoenix, AZ ... Maintain Advanced Air brand standards and consistency in the ground experience. * Identify ...

Aaregional

Ground Support Equipment Mechanic

Phoenix, AZ · On-site

$22.86/hr

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ... Airport ramp environment, subject to varied weather conditions and elevated noise levels * All ...

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Ground Service Ramp Agent information

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How much do ground service ramp agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ground service ramp agent in Mesa, AZ is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.12 per hour, depending on experience, location, and employer.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents continue to receive pay for their work, which typically includes shifts during early mornings, evenings, or overnight. Compensation varies by employer and location but generally involves hourly wages, with some positions offering benefits and overtime pay.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with opportunities for overtime and tips in some cases. Certification in safety procedures and equipment operation can enhance earning potential.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to pass background checks and drug tests. Prior experience is not always necessary, but good communication skills and the ability to work in a fast-paced environment are important. Many positions are entry-level and may require training provided by the employer.

What cities near Mesa, AZ are hiring for Ground Service Ramp Agent jobs?

Cities near Mesa, AZ with the most Ground Service Ramp Agent job openings:

Ground Service Ramp Agent jobs near you

Ramp Lead Agent

Swissport International AG

Phoenix, AZ • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

50th of 67 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

Job Summary

Ramp Lead Agent leads and directs the work of employees involved in the operation, providing training and instruction to ensure quality work is performed. Read and interpret load sheets and load/unload A/C per customer instructions. Capable of operating all equipment as well as performing some staff duties. Working manager of a group of ramp agents and shall assist them in performing duties.

The expected pay rate is $18 - $20/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 

 
Your activities
  • Load/unload processes per customer/Swissport/FAA guidelines.
  • Ensure Safety and Integrity of Customer and Swissport assets during operations.
  • Ensure image and professionalism are displayed at all times by staff.
  • Maintain a discipline work environment per company riles and regulations
  • Manage baggage make up process according to airline specifications
  • Lead all agents performing all stated above
Your profile
  • Should posses some lead experience
  • Valid driver's license
  • Good communication skills
  • Minimum 1 year experience in the field
  • Must be able to work in inclement weather
  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
  • Excellent Health & Safety awareness
  • Lift heavy objects that could reach 70 pounds (32 kilograms)
What we offer
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at www.careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation! 

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