Ground Service Ramp Agent Jobs in Hayward, CA (NOW HIRING)

McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.

Our Values
Safety, Mutual Respect, Service, Accountability, Integrity, Pride

Starting Pay: $24.83/hr

Benefits That Help You Soar

Joining #TeamMcGee opens the runway to a full suite of rewards designed to help you thrive on the ground and explore the world above it.  Some benefits can vary based on location, employment status, or length of employment.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines, & Horizon Air…explore the world on us!
• Comprehensive medical, dental, & vision insurance.
• 401(k) with company match.
• Company provided life insurance.
• Opportunity to earn additional pay each quarter based on performance.
• Generous holiday pay and paid time off.

As a Ramp Agent, you’ll be at the heart of our ground operations, ensuring that our guests’ baggage and cargo are loaded, offloaded, and transported with care and precision. You’ll work in a fast-paced, outdoor environment where teamwork, safety, and attention to detail are essential. From processing baggage and cargo to receiving and dispatching aircraft, you’ll help keep our flights running smoothly and on schedule. If you’re ready for a physically active role that makes a real impact, we want to hear from you.

Key Responsibilities:

• Safely lift, load, unload, transport baggage, mail, and cargo to and from aircraft. 
• Sort, scan, and route checked baggage in the bagroom according to flight destination, priority status, and transfer requirements. 
• Receive inbound transfer baggage from arriving flights and ensure timely delivery to outbound flights within established connection windows. 
• Deliver passenger luggage and cargo to designated locations. 
• Guide incoming and departing aircraft from the gate using hand signals and wing walking procedures. 
• Service aircraft water and lavatory. 
• Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. 
• Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. 
• Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found. 
• Maintain clear communication with flight crews and other ground personnel. 
• Monitor weather conditions and take appropriate safety measures. 
• Perform regular equipment inspections and basic maintenance checks. 
• Comply with all federal, state, municipal, airport authority and carrier safety and security requirements. 
• Perform other duties as assigned to support McGee’s successful business operation. 

Required 

• A valid driver's license with a good driving record. 
• Ability to pass a pre-employment drug test. 
• Ability to pass a physical capability test. 
• Willingness to participate in a criminal background check.
• Ability to obtain & maintain an airport SIDA badge, US Customs seal, and USPS security clearance. 
• Ability to work any shift, including early mornings, late nights, weekends and Holidays. 
• Lifting up to 75 pounds on a frequent basis. 
• Proficiency in English (written and spoken). 
• Must be able to bend, stoop, squat, reach, and grasp. 
• Ability to maintain reliable attendance. 
• Exceptional interpersonal skills with the ability to get along with others. 
• Ability to work at a constant and quick pace for up to two consecutive hours. 
• Understanding and ability to utilize electronic tools to interpret flight schedules and airline flight destination information 
• Performing basic mathematical functions (e.g., counting bags, verifying cargo weights) 
• High school diploma or equivalent. 
• Must be at least 18 years of age. 
• Must be authorized to work in the U.S. 

Preferred 

• Previous airport experience. 
• Previous experience working in a physically demanding or safety critical job. 

This job description outlines the essential functions and requirements for this position. Team Member must be able to perform these key responsibilities, with or without reasonable accommodation, unless doing so would cause undue hardship to the Company. 

Pre-Employment Requirements

Employment is contingent upon successful completion of applicable pre-employment requirements. Depending on the position, these may include a criminal background check, drug test, driving record review, employment verification, and other job-related screenings.

Any criminal background check will be conducted after a conditional offer of employment and in accordance with applicable federal, state, and local laws.

Physical Demands & Work Conditions 
Lifting/Carrying: Ability to frequently lift, push, pull, and carry baggage and cargo weighing up to 50 pounds regularly, and occasionally up to 75 pounds or more. This often involves lifting items onto raised surfaces or into confined aircraft bins. 

Movement: 

• Frequent standing, walking, bending, kneeling, stooping, squatting, crawling, and twisting for extended periods (up to 8-hour shifts or more). 

• Ability to climb stairs/ladders and work in cramped or high places. 

• Manual dexterity required for handling documents and operating equipment. 

Driving/Operating Equipment: Must be able to operate various ground support equipment (GSE) such as tugs, belt loaders, and baggage carts, which requires a valid driver's license and the physical capability to do so safely. 

Vision/Hearing: Clear vision (including depth perception and peripheral vision) and hearing are required for monitoring flight information, communication via radio/headsets, and safety compliance in a noisy environment. 

Outdoor Exposure: The job is performed primarily outdoors in all weather conditions, including extreme heat, cold, rain, and snow. 

Noise and Environment: The work environment is very noisy, near active aircraft engines and ground support machinery, and may involve exposure to fumes, dust, and other airborne particles. Hearing protection is usually provided and required. 

Physical Capabilities Testing
This position requires significant physical agility; you may be required to complete a Physical Capabilities Test post offer that will demonstrate your ability to:

• Lift, carry, and place weighted standardized boxes, suitcases, or duffel bags from floor height to overhead.
• Climb steps carrying weighted standardized box, suitcase, or duffel bags.
• Sit and rotate to the left, right, and behind and visually identify a letter or number.
• Pull a weighted sled a standardized distance.

Union Information
This position is part of a Collective Bargaining Agreement (CBA).   Per the CBA, work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need.  Therefore, the company cannot guarantee certain days off.

EEO Statement
McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.