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Ground Service Ramp Agent Jobs in Goodyear, AZ (NOW HIRING)

AerSale Holdings

GSE Mechanic

Goodyear, AZ · On-site

$24 - $31.25/hr

... ground support equipment from service and ensure GSE is not returned to service until malfunction ... Ramp management, customers and staff in a professional manner when needed Work Environments: • ...

Aaregional

Provisioning Agent (Full-Time)

Phoenix, AZ

$15.25/hr

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ... Airport ramp environment, subject to varied weather conditions and elevated noise levels * Use of ...

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Ground Service Ramp Agent information

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How much do ground service ramp agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ground service ramp agent in Goodyear, AZ is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.

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Ground Service Ramp Agent jobs near you

Cargo Operations Manager

Alliance Ground International, LLC.

Phoenix, AZ • On-site

Full-time

Re-posted 6 days ago

Alliance Ground International rating

4.9

Company rating: 4.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

62nd of 66 rated aviation services

Job description

Job Description:
Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.
As an Operations Manager you will be overseeing aircraft ground-handling services station operations including but not limited to wide- and narrow-body ramp, baggage and cabin cleaning services, GSE maintenance, primary customer service and liaison, and identification of new business opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES - include the following. Other duties may be assigned.
  • Reports directly to the Station Manager.
  • Understand contract requirements and customer expectations.
  • Determine and maintain the necessary and appropriate amount of personnel and equipment necessary to fulfill these requirements.
  • Direct and control people and equipment to efficiently complete the tasks within established company standards. This is achieved through the disciplined following of work schedules in line with established company standards.
  • Know company policies and interpret manuals in order to relate the interpretations to subordinates.
  • Monitor and/or conduct required training of personnel.
  • Conduct employee performance evaluations.
  • Provide employee counseling and discipline as needed.
  • Be responsible for the security of company funds, supplies, and equipment.
  • Be responsible for ensuring compliance with established company safety policies and procedures, including ramp safety, FAA, and airline customer service required audits.
  • Maintain a working relationship with customers and provide prompt responses to service requests.
  • Actively search for and report to station management future business opportunities.

MINIMUM REQUIREMENTS:
  • Must be at least 18 years of age.
  • Must possess a valid driver's license and Motor Vehicle Report/ MVR.
  • Must possess at least a bachelor's degree or equivalent work experience.
  • Must pass a drug test/ background check and be able to obtain an airport security clearance.

PHYSICAL REQUIREMENTS:
  • Must be able to lift to 70 pounds in confined spaces.
  • Must be able to stand, lift, bend, push, and pull for extended periods of time.
  • Must be willing to work outside in all types of weather and elevated noise levels within the airport environment.

BACKGROUND QUALIFICATIONS:
  • Three to five years of progressive management experience including customer service, ground handling of commercial aircraft.
  • Knowledge of applicable FAA regulations, including standard TSA security program, NFPA, and OSHA regulations or bachelor's degree in business.
  • One-year minimum experience handling narrow-body aircraft.
  • Familiar with airline passenger computer programs.
  • Familiar with GSE maintenance procedures.
  • Computer skills required.

LOCATION/SPECIFIC WORKING HOURS:
  • Must be able to work extended hours on short notice during non-routine operations.
  • Some travel required.
  • Must be flexible to work various shifts, weekends, or irregular shifts.

Employees should apply through Workday
M/F Disabled and Vet Equal Opportunity Employer
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

What Alliance Ground International employees say

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About Alliance Ground International

Sourced by ZipRecruiter

Alliance Ground International provides airline cargo handling services to 55 airlines at thirteen airports: Atlanta, Chicago, Fort Lauderdale, Kansas City, LaGuardia, Las Vegas, Los Angeles, Miami, Newark, New York JFK, Orlando, Salt Lake City and San Francisco. Warehouse and ramp operations schedules are constantly adjusted to flight operations. Adjustments are made monthly, weekly, and in many cases, hourly. Facilities and equipment, forklifts dock lifts and roller systems, are purchased assets of and are routinely maintained more frequently than manufacturer recommendations to insure the life and optimal working performance of all equipment. Maintaining an “open door” policy with our airline clients is essential to our successful working relationships. Drawing from the unique interchange of information through individualized solutions with our clients allows us to incorporate these ideas within the structure of the operation.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

South Miami, FL, US

Year founded

1987

Social media

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