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Ground Service Ramp Agent Jobs in Cleveland, OH (NOW HIRING)

Menzies Aviation

Ramp Agent

Cleveland, OH · On-site

$17/hr

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed ...

Menzies Aviation

Ramp Agent

Cleveland, OH · On-site

$17/hr

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed ...

Unifi

Airport Ramp Agent (Delta) - CLE

Cleveland, OH · On-site

$15 - $18.50/hr

General information Job Title Airport Ramp Agent (Delta) - CLE Date Wednesday, June 24, 2026 Entity ... airline ground services. Our vision is to be the most respected company by providing exceptional ...

Unifi

Airport Ramp Agent (Delta) - CLE

Cleveland, OH · On-site

$15 - $18.50/hr

General information Job Title Airport Ramp Agent (Delta) - CLE Date Wednesday, June 24, 2026 Entity Unifi Aviation, LLC State Ohio City Cleveland Base Pay Rate: $ 17.00 Full/Part Time Part Time ...

Envoy Air Inc.

Airport Agent - Ramp

Cleveland, OH · On-site

$17.46/hr

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions ... ground handling services for many American Airlines Group flights. Employment Type: PART_TIME

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How much do ground service ramp agent jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for ground service ramp agent in Cleveland, OH is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.74 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.
What are popular job titles related to Ground Service Ramp Agent jobs in Cleveland, OH? For Ground Service Ramp Agent jobs in Cleveland, OH, the most frequently searched job titles are:
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Ground Service Ramp Agent jobs near you

Ramp Agent

Menzies Aviation

Cleveland, OH • On-site

$17/hr

Full-time

Re-posted 7 days ago

Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

40th of 63 rated aviation services

Job description

Overview 

People. Passion. Pride. This is what has driven our teams since 1833. 

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. 

But at the heart of our business is our people. 

Role Purpose 

Menzies Aviation is seeking a full-time diligent Ramp Agent to join our Team. The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft to and from their gates. 

What you will be doing 

  • Comfortably and continuously lift/move 70 lbs. of cargo and baggage on and off aircraft and transport it between aircraft, airport terminals and air cargo facilities.  
  • Frequent bending, stretching push/pulling, stacking and kneeling in small, confined locations.  
  • Operate motorized equipment.  
  • Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.  
  • Performs other duties as assigned. 

Safety, Security, Wellbeing and Compliance: 

You will have a responsibility and duty while at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy. 

What we are looking for: 

  • Must be at least 18 years of age.  
  • Must have high school diploma, GED or six months prior ramp agent work experience.  
  • Must be able to pass all pre-employment testing, including a drug test.  
  • Capable of safely lifting up to 70 lbs. continuously. 
  • Must be able to proficiently speak, read, and write in English proficiently.  
  • Must have a current driver’s license with no violations over the past 5 years  
  • Must be available and flexible to work variable shifts including overtime, weekends and holidays.  
  • Work is done primarily outdoors. Must be comfortable working in all weather conditions.  
  • Must be able to obtain and maintain all required Airports and Custom badges/seals. 
  • Prior ramp experience a plus. 

Pay: $17.00 Hourly

 Diversity 

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential. 

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.  

Application Instructions 

Is this role ticking all the boxes for you? If so, please click apply now! 

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