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Ground Service Ramp Agent Jobs in Delaware (NOW HIRING)

PLACE

Newly Licensed Real Estate Agent | Delaware

Newark, DE · On-site

$50K - $90K/yr

You need the mindset to build something from the ground up. You might be a strong fit if you: * Are ... Have a background in sales, customer service, or a people-focused role * Are comfortable talking to ...

US Foods, Inc.

Fleet Mechanic

Newark, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Newark, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Hockessin, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Smyrna, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Wilmington, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Townsend, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Wilmington, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Wilmington, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Wilmington, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Newark, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Saint Georges, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Wilmington, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Middletown, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

Port Penn, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

US Foods, Inc.

Fleet Mechanic

New Castle, DE · On-site

$35.90 - $39.90/hr

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

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All JobsGround Service Ramp Agent JobsGround Service Ramp Agent Jobs in Delaware

Ground Service Ramp Agent information

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.
What are popular job titles related to Ground Service Ramp Agent jobs in Delaware? For Ground Service Ramp Agent jobs in Delaware, the most frequently searched job titles are:
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Ground Service Ramp Agent jobs near you

Airport Customer Service Agent - Wilmington

The Landline Company

New Castle, DE • On-site

$19/hr

Part-time

PTO

Posted 12 days ago

Job description

Pay: From $18.00 per hour

Airport Customer Service Agent

The Landline Company

Atlantic City International Airport

Wilmington, DE

https://landline.com

The Landline Company (landlineco.com) is an innovative ground transportation company that connects airline passengers to major airports through premium motorcoach service in partnership with airlines including Delta, Jet Blue, American Airlines, Sun Country Airlines, and Air Canada. With American Airlines, we take passengers to and from the Philadelphia airport to local regional airports including Wilmington, Wilkes-Barre/Scranton, Trenton, Atlantic City, and Allentown via our signature motor coach service. We are seeking Customer Service Agents to join us at our Wilmington, DE location.

The Role:

We are seeking part-time Customer Service Agents to join our team! You will be responsible for assisting customers at the Wilmington DE Airport in a welcoming and professional manner.

Responsibilities:

  • Greet customers and provide information about our services
  • Assist customers with the boarding process
  • Answer customer questions and resolve customer concerns
  • Enter passenger information into reservations systems
  • Document and update customer records based on interactions
  • Load and remove customer baggage from Landline vehicles and baggage carousels
  • Develop and maintain knowledge of Landline’s products and services
  • Carry out Ground Security Coordinator functions when needed
  • All other duties as assigned

Qualifications:

  • High School Diploma, GED, or equivalent education required
  • Minimum of 2 years of customer service experience
  • Experience working with an Airline Passenger Service System is preferred
  • Ability to pass a pre-employment drug screen, including marijuana, and participate in random drug and alcohol testing throughout employment (this is a USDOT safety-sensitive position)
  • Ability to pass a company background check (7-year history) and a TSA criminal history records check (10-year history) to obtain the required badge for access to secure airport areas
  • Valid driver's license and reliable personal transportation are required. Due to the 2:30 AM start time for this position, employees must have dependable transportation to consistently report to work on time. Public transportation, rides from friends or family, and rideshare services such as Uber or Lyft are not considered reliable transportation for this position.
  • Ability to build rapport with customers
  • Ability to prioritize and multitask
  • Positive attitude, strong work ethic, and professional demeanor
  • Excellent written and verbal communication skills
  • Willingness to learn new systems and adapt to changing situations
  • Ability to lift up to 70 lbs

Benefits:

  • PTO
  • Flight benefit privileges with our airline partners

Shift: This operation runs 7 days a week, including holidays.