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Ground Operations Jobs in Massachusetts (NOW HIRING)

Defense Logistics Agency

Operations Analyst

Lowell, MA · On-site

Leads enterprise-level petroleum logistics analysis for DoD operations in the Korea Area of Responsibility, covering aviation, naval, and ground fuel distribution and inventory management. * Designs ...

Motion Recruitment

Backend DevOps Engineer

Danvers, MA · On-site

$55.75 - $76.50/hr

... ground running. Contract Duration: 6-12 Months with possible extensions Required Skills ... / Software Engineering experience · Strong C programming experience; working knowledge of Python ...

Green Thumb

Operations Manager

Holyoke, MA · On-site

As Operations Manager, you'll coordinate with on the ground leadership to direct all the daily processes and long-term targets of our production facility in Holyoke, MA. You'll grind away at the ...

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Ground Operations information

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$10

$26

$53

How much do ground operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ground operations in Massachusetts is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $30.19 per hour, depending on experience, location, and employer.

What is ground operations?

Ground Operations refer to the activities and personnel responsible for handling aircraft while they are on the ground, rather than in flight. This includes tasks such as aircraft marshaling, baggage loading and unloading, refueling, catering, cleaning, and coordinating with maintenance teams. Ground Operations staff play a crucial role in ensuring that flights run on schedule, safety standards are met, and passengers’ needs are addressed during boarding and deplaning. They often work in fast-paced environments and must coordinate with various departments within the airport. Effective ground operations are essential for the overall efficiency and safety of airline services.

What are some common challenges faced by ground operations staff during irregular operations or flight delays?

Ground Operations staff often encounter significant challenges during irregular operations, such as flight delays or cancellations. These situations require rapid coordination with multiple teams including flight crews, customer service, baggage handlers, and maintenance personnel. Maintaining clear communication, managing passenger expectations, and efficiently reallocating resources are crucial to minimize disruptions. Adapting quickly to changing circumstances and problem-solving under pressure are essential skills for success in these scenarios.

What are the key skills and qualifications needed to thrive as a ground operations professional, and why are they important?

To thrive in Ground Operations, you need strong organizational abilities, attention to detail, and knowledge of aviation safety protocols, often supported by relevant certifications or training in ground handling. Familiarity with ground support equipment, baggage handling systems, and airline operations software is typically required. Excellent teamwork, problem-solving skills, and effective communication help you stand out in coordinating logistics and ensuring safety. These competencies are essential for maintaining efficient flight schedules, ensuring passenger and crew safety, and supporting overall airport operations.

What is the difference between Ground Operations vs Aircraft Maintenance Technician?

AspectGround OperationsAircraft Maintenance Technician
CertificationsTypically includes airport operations, safety, and ground handling certificationsRequires FAA or equivalent aircraft maintenance certifications
Work EnvironmentAirport tarmacs, ground handling areas, customer service zonesAircraft hangars, maintenance facilities, repair stations
Employer & Industry UsageAirlines, ground service providers, airportsAircraft manufacturers, airline maintenance departments, repair shops

Ground Operations and Aircraft Maintenance Technicians both work within the aviation industry but focus on different aspects. Ground Operations handles airport logistics, passenger services, and ground handling, while Aircraft Maintenance Technicians focus on inspecting, repairing, and maintaining aircraft. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

Is ground operations a high paying job?

Ground operations jobs, such as those at airports or airlines, typically offer moderate pay that varies based on experience, location, and specific role. While some positions may provide competitive wages, they are generally not considered high-paying compared to other aviation or technical careers.

What do ground operations do?

Ground operations staff are responsible for preparing aircraft for flight, including tasks such as baggage handling, fueling, aircraft maintenance, and coordinating with flight crews. They ensure safety, efficiency, and compliance with regulations in the airport environment, often working with tools like radios and safety equipment. Strong organizational skills and attention to detail are essential in this role.

What are the most commonly searched types of Ground Operations jobs in Massachusetts?

The most popular types of Ground Operations jobs in Massachusetts are:

What are popular job titles related to Ground Operations jobs in Massachusetts?

For Ground Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Ground Operations jobs in Massachusetts look for?

The top searched job categories for Ground Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Ground Operations jobs?

Cities in Massachusetts with the most Ground Operations job openings:

Ground Operations jobs near you
Infographic showing various Ground Operations job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,867 per year, or $26.4 per hour.

Operations Analyst

Defense Logistics Agency

Worcester, MA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Defense Logistics Agency rating

8.3

Company rating: 8.3 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

277th of 856 rated public administrative organizations

Job description

Telework Eligible

Yes

Major Duties

  • Leads enterprise-level petroleum logistics analysis for DoD operations in the Korea Area of Responsibility, covering aviation, naval, and ground fuel distribution and inventory management.
  • Designs and evaluates complex strategic energy initiative using qualitative and quantitative methods to improve efficiency, readiness, and operational effectiveness across DLA Energy programs.
  • Interprets and implements DoD and DLA Energy policies, developing process improvements and operational guidance for pipeline and fuel distribution systems.
  • Conducts program and performance analyses to identify process gaps, assess resource constraints, and recommend corrective actions in response to evolving mission and operational requirements.
  • Develops and executes project plans for strategic initiatives, establishing measurable performance metrics, evaluating outcomes, and briefing leadership on risks, impacts, and recommended courses of action.
  • Serves as a senior advisor and coordination lead with DLA Energy leadership, military stakeholders, and external partners to align energy programs with mission priorities and long-range operational goals

Qualification Summary

To qualify for an Operations Analyst, your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Conducting objective, critical assessments of operational programs, administrative processes, and services to ensure effectiveness, efficiency, and compliance with organizational objectives. Advising leadership on the development, implementation, and evaluation of changes and improvements to existing operations, systems, and procedures. Applying knowledge of wartime and emergency bulk petroleum logistics doctrines, including organizational planning systems, policies, procedures, and governing regulations. Analyzing complex operational problems and recommending data-driven solutions in support of mission and program requirements. Demonstrating experience with commercial petroleum industry practices and military fuel distribution systems supporting large-scale or joint operations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

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