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Groove Jobs (NOW HIRING)

About The Groove The Grooveis a modern consulting and technology partner helping organizations move faster, work smarter, and deliver meaningful outcomes. We blend strategy, technology, and execution ...

About The Groove The Groove is a modern consulting and technology partner helping organizations move faster, work smarter, and deliver meaningful outcomes. We blend strategy, technology, and ...

About The Groove At The Groove, we help clients do big things with Workday and we have a lot of fun doing it. Our Engagement Managers are builders, coaches, and trusted advisors who turn complex ...

About The Groove At The Groove, we're not just consultants - we're Groovies. Our team is passionate about delivering white-glove service, building authentic partnerships, and helping organizations ...

The Groove is seeking a dynamic and innovative Workday Payroll Consultant to join our team! As a Workday Payroll Consultant at The Groove, you'll have the opportunity to lead transformative projects ...

The Groove is seeking a dynamic and innovative Workday Payroll Consultant to join our team! As a Workday Payroll Consultant at The Groove, you'll have the opportunity to lead transformative projects ...

About The Groove At The Groove, we help clients do big things with Workday and we have a lot of fun doing it. Our Engagement Managers are builders, coaches, and trusted advisors who turn complex ...

About The Groove At The Groove, we're not just consultants - we're Groovies. Our team is passionate about delivering white-glove service, building authentic partnerships, and helping organizations ...

About The Groove At The Groove, we help organizations unlock the full potential of Workday through deep expertise, innovative thinking, and a people-first culture. We pride ourselves on delivering ...

About The Groove At The Groove, we help organizations unlock the full potential of Workday through deep expertise, innovative thinking, and a people-first culture. We pride ourselves on delivering ...

About The Groove The Groove is a modern Workday consulting firm built on deep expertise, strong client relationships, and a people-first culture. We partner with organizations to design and deliver ...

About The Groove The Groove is a modern Workday consulting firm built on deep expertise, strong client relationships, and a people-first culture. We partner with organizations to design and deliver ...

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Groove information

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How much do groove jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for groove in the United States is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is a groove?

The term 'Groove' is not typically a job title by itself, but it can refer to roles related to the software company Groove or to positions involving music and rhythm, such as a groove musician or groove specialist. In a business context, Groove may refer to employees working for Groove, a company that offers customer support software. In music, 'groove' describes the feel or rhythm of a piece, and musicians who specialize in this area may be responsible for developing engaging rhythmic patterns. The specific duties will depend on the industry and context in which the term is used.

What skills and qualifications are needed to thrive as a groove?

To thrive as a Groove Customer Support Agent, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by experience in SaaS or tech environments. Familiarity with helpdesk software like Groove, CRM systems, and ticketing platforms is typically required. Outstanding patience, empathy, and teamwork help agents deliver exceptional customer experiences and handle complex issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient issue resolution, and maintaining a positive brand reputation.

What are common challenges faced by customer support specialists using Groove, and how can they be overcome?

Customer Support Specialists working with Groove often face challenges such as managing high ticket volumes efficiently and ensuring timely follow-ups with customers. To overcome these challenges, it's important to leverage Groove's automation features, such as canned replies and workflow rules, which help streamline repetitive tasks and prioritize urgent cases. Collaborating closely with team members using shared inboxes and internal notes also enhances communication and helps deliver consistent support. Staying organized and making full use of Groove's reporting tools allows specialists to monitor their performance and identify areas for improvement.

What is the difference between Groove vs Customer Support Specialist?

AspectGrooveCustomer Support Specialist
Required CredentialsBasic technical skills, CRM familiarityCustomer service training, communication skills
Work EnvironmentRemote or office-based, tech-focusedCall centers, online support, various industries
Industry UsageTech, SaaS, online platformsRetail, telecom, tech, service sectors
Common Search/ComparisonYesYes

Groove is a platform used primarily for customer support and sales automation, requiring technical skills and familiarity with CRM tools. Customer Support Specialists focus on assisting customers directly, often in call centers or online support roles. While both roles involve customer interaction, Groove emphasizes platform management and automation, whereas Customer Support Specialists handle direct customer inquiries across various industries.

More about Groove jobs

What cities are hiring for Groove jobs?

Cities with the most Groove job openings:

What states have the most Groove jobs?

States with the most job openings for Groove jobs include:

Infographic showing various Groove job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,319 per year, or $16.5 per hour.

Business Development Representative

The Groove

Remote

Full-time

Re-posted 9 days ago


Job description

Job Description:

About The Groove

The Grooveis a modern consulting and technology partner helping organizations move faster, work smarter, and deliver meaningful outcomes. We blend strategy, technology, and execution to drive transformation for our clients. As we continue to grow, we are looking for a motivated, curious, and resilient SDR/BDR to help expand our reach and generate new business opportunities.

Role Overview

The BDR is the front line ofThe Groove'ssales organization. This roleis responsible foridentifying, engaging, and qualifying prospective clients; creating strong first impressions in the market; and helping build a healthy pipeline for Client Relationship Executives and sales leadership.

This is a great fit for someone who is proactive, organized, comfortable with outreach, and eager to build a career in sales within a collaborative, high-growth consulting environment.

Key Responsibilities

Qualifications

  • 1-3 years of experience in sales, business development, recruiting, customer success, account management, or another customer-facing role.
  • Strong written and verbal communication skills, with the ability to be clear, concise, and professional in outreach.
  • Ability to build rapport quickly and communicate value in a way that feels authentic and relevant to the prospect.
  • Highly organized, detail-oriented, and comfortable managing multiple leads, follow-ups, and priorities at once.
  • Self-motivated, resilient, and comfortable working in a target-driven environment.
  • Experience with CRM and sales engagement tools preferred; HubSpot experience is a plus.
  • Experience in consulting, technology, Workday, SaaS, professional services, or partner-led sales environments is helpful but notrequired.
  • Bachelor's degree or equivalent professional experience preferred.

A strong BDR at The Grooveis someone who is:

  • Curious, coachable, and eager to learn
  • Proactive and resourceful
  • Resilient in the face of rejection
  • Thoughtful in how theyrepresentThe Groove in the market
  • Driven by goals, follow-through, and continuous improvement
  • Collaborative with sales, marketing, delivery, and partner teams

What We Offer

  • Competitive base salary plus performance-based incentives
  • Comprehensive benefits package
  • Collaborative, people-first culture
  • Exposure to sales strategy, partner relationships, and the full client lifecycle
  • Opportunities to make a meaningful impact in a growing organization

Why The Groove?

At The Groove, we invest in our people and believe growth comes from trust, collaboration, and continuous learning. In this role, you will build foundational sales and relationship skills while contributing to a company that values both performance and people.


EEO Policy:

The Groove is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran or marital status.

Ready to embark on an exhilarating journey of innovation and collaboration? Apply nowand be part of our exciting team at The Groove!