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Groove Jobs (NOW HIRING)

Marmon

Groove Operator

Shelbina, MO · On-site

$16.75 - $20/hr

Work to improve consistency and quality capability of groove tube products. Operate equipment in a safe manner for themselves and those in the area. Be proactive in the identification and ...

Marmon Holdings, Inc.

Groove Operator

Shelbina, MO · On-site

$16.75 - $20/hr

Work to improve consistency and quality capability of groove tube products. Operate equipment in a safe manner for themselves and those in the area. Be proactive in the identification and ...

The Groove

Engagement Manager

About The Groove At The Groove, we help clients do big things with Workday and we have a lot of fun doing it. Our Engagement Managers are builders, coaches, and trusted advisors who turn complex ...

The Groove

Workday Principal Consultant, Payroll

The Groove is seeking a dynamic and innovative Workday Payroll Consultant to join our team! As a Workday Payroll Consultant at The Groove, you'll have the opportunity to lead transformative projects ...

The Groove

Principal Consultant, HCM

About The Groove At The Groove, we're not just consultants - we're Groovies. Our team is passionate about delivering white-glove service, building authentic partnerships, and helping organizations ...

The Groove

Workday Financials Principal Consultant

About The Groove At The Groove, we help organizations unlock the full potential of Workday through deep expertise, innovative thinking, and a people-first culture. We pride ourselves on delivering ...

The Groove

Principal Consultant, Workday Talent

About The Groove The Groove is a modern Workday consulting firm built on deep expertise, strong client relationships, and a people-first culture. We partner with organizations to design and deliver ...

The Groove

Eightfold Consultant, Talent Management

The Groove is a modern consulting firm delivering transformative solutions across HR, Finance, and Technology. We combine deep functional expertise with a people-first culture to help our clients ...

The Groove

Engagement Manager, Higher Ed

The Groove is seeking an Engagement Manager (EM) with deep Higher Education experience to lead client engagements and ensure successful delivery of transformation initiatives across Student, HR, and ...

The Groove

Client Relationship Executive

$78K - $106K/yr

At The Groove, our Client Relationship Executives (CREs) are key drivers within our client management team. They are passionate about fostering and expanding client relationships, and they go far ...

The Groove

Principal Consultant, Integrations

Join the thrilling journey at The Groove as a Principal Consultant in our Integrations practice! Do you thrive on bridging the gap between business and technical realms? Do you get a rush from ...

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Groove information

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How much do groove jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for groove in the United States is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Groove (Customer Support Agent), and why are they important?

To thrive as a Groove Customer Support Agent, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by experience in SaaS or tech environments. Familiarity with helpdesk software like Groove, CRM systems, and ticketing platforms is typically required. Outstanding patience, empathy, and teamwork help agents deliver exceptional customer experiences and handle complex issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient issue resolution, and maintaining a positive brand reputation.

What is a Groove in the context of jobs?

The term 'Groove' is not typically a job title by itself, but it can refer to roles related to the software company Groove or to positions involving music and rhythm, such as a groove musician or groove specialist. In a business context, Groove may refer to employees working for Groove, a company that offers customer support software. In music, 'groove' describes the feel or rhythm of a piece, and musicians who specialize in this area may be responsible for developing engaging rhythmic patterns. The specific duties will depend on the industry and context in which the term is used.

What are some common challenges faced by Customer Support Specialists using Groove, and how can they be overcome?

Customer Support Specialists working with Groove often face challenges such as managing high ticket volumes efficiently and ensuring timely follow-ups with customers. To overcome these challenges, it's important to leverage Groove's automation features, such as canned replies and workflow rules, which help streamline repetitive tasks and prioritize urgent cases. Collaborating closely with team members using shared inboxes and internal notes also enhances communication and helps deliver consistent support. Staying organized and making full use of Groove's reporting tools allows specialists to monitor their performance and identify areas for improvement.

What is the difference between Groove vs Customer Support Specialist?

AspectGrooveCustomer Support Specialist
Required CredentialsBasic technical skills, CRM familiarityCustomer service training, communication skills
Work EnvironmentRemote or office-based, tech-focusedCall centers, online support, various industries
Industry UsageTech, SaaS, online platformsRetail, telecom, tech, service sectors
Common Search/ComparisonYesYes

Groove is a platform used primarily for customer support and sales automation, requiring technical skills and familiarity with CRM tools. Customer Support Specialists focus on assisting customers directly, often in call centers or online support roles. While both roles involve customer interaction, Groove emphasizes platform management and automation, whereas Customer Support Specialists handle direct customer inquiries across various industries.

More about Groove jobs
What cities are hiring for Groove jobs? Cities with the most Groove job openings:
What states have the most Groove jobs? States with the most job openings for Groove jobs include:
What job categories do people searching Groove jobs look for? The top searched job categories for Groove jobs are:
Groove jobs near you
Groove Operator

Groove Operator

Marmon

Shelbina, MO • On-site

$16.75 - $20/hr

Full-time

Posted 7 days ago

Marmon Holdings rating

7.7

Company rating: 7.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Cerro Flow Products LLC

As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

Primary responsibilities will be to the Groovers and secondary assistance to the Supercoiler. The Utility Operator will run the equipment as needed to maintain productivity and quality expectations.

2. Major Responsibilities/Activities (List in order of importance the essential functions of the job and the approximate percentage of time spent on each of the activities; describe what must be accomplished, not how it must be done.):

Ensure tube products processed on the No. 5 and 6 Groovers meet applicable specifications and visual quality standards. Assist the Operators to minimize the dead cycle time associated with end of one pan and start of the next.

Ensure tube products processed on the Supercoilers meet applicable specifications and visual quality standards. Assist the Operators to minimize the dead cycle time associated with end of one pan and start of the next.

c. Assist Groove operations when required to provide support and machine operations as required. (See Job Descriptions for Groove Machine Operator).

Provide proper equipment and process documentation. Perform designated tasks to insure effective operation of equipment and product quality. Perform prescribed PM and/or repetitive maintenance activities to insure the consistent operation of equipment. Meet production requirements and work to resolve inefficiencies or conditions that present obstacles to fulfilling daily expectations. Work to improve consistency and quality capability of groove tube products.

Operate equipment in a safe manner for themselves and those in the area. Be proactive in the identification and communication of potential hazards.

Ensure proper housekeeping of the area and machines. Trash, scrap, and other debris are disposed of by appropriate means.

3. Other Functions:

a. The Groove Operator will be cross trained in other areas as needed.

b. Perform other duties as directed by the Department or Shift Supervisor and Shift Lead Person.

c. Active involvement in programs to improve safety, quality and process capabilities in groove tube and supercoiler areas

4. Decision Making: Coordinate activities between Groovers and Supercoilers to optimize productivity.

This is a 3rd Shift position. 8 pm - 6 am.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.

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