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Greeter Jobs in Michigan (NOW HIRING)

BIG BOY RESTAURANT GROUP LLC

Greeter/Cashier - Novi

Novi, MI · On-site

$12 - $15/hr

The main responsibility of a Big Boy Greeter/ Cashier is to extend exceptional hospitality by providing prompt, courteous service to each of our guests. Prompt and courteous service is defined as ...

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See Michigan salary details

$7

$13

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How much do greeter jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for greeter in Michigan is $13.67, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $15.10 per hour, depending on experience, location, and employer.

What are the main challenges a greeter faces during busy periods, and how can they effectively manage them?

During peak hours, Greeters often encounter high volumes of guests arriving simultaneously, which can make it challenging to welcome everyone promptly and provide directions efficiently. To manage this, it's important for Greeters to stay organized, use clear communication, and maintain a friendly demeanor under pressure. Proactively anticipating guest needs, collaborating closely with hosts and security staff, and remaining adaptable helps ensure a smooth and positive experience for all visitors, even during the busiest times.

What is the difference between Greeter vs Customer Service Representative?

AspectGreeterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; no formal certification often neededHigh school diploma; some roles may require customer service training or certifications
Work EnvironmentFront desk, retail stores, events, hospitality venuesCall centers, retail, hospitality, corporate offices
Employer & Industry UsageHotels, retail stores, entertainment venuesCustomer support, retail, banking, telecom
Common Search & ComparisonOften compared for front-line customer interaction rolesMore involved in problem-solving and support tasks

While both roles involve direct interaction with customers, a Greeter primarily welcomes and directs visitors, focusing on first impressions. A Customer Service Representative handles inquiries, resolves issues, and provides support, often requiring more communication skills and experience. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a greeter, and why are they important?

To thrive as a Greeter, you typically need strong interpersonal skills, a friendly demeanor, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems or visitor management software may be required, depending on the workplace. Outstanding communication, approachability, and the ability to remain calm under pressure are key soft skills that set top Greeters apart. These abilities are vital for creating a welcoming environment, ensuring smooth visitor flow, and representing the organization positively.

What is a greeter?

Greeters are employees who welcome customers as they enter a business or event space. Their main role is to create a positive first impression, provide information, and sometimes direct visitors to the appropriate area or service. Greeters are commonly found in retail stores, hotels, restaurants, and event venues. They may also help with crowd control, answer questions, and ensure guests feel comfortable and valued.

What does a greeter do?

A Greeter is often the first person that customers see when they enter a store or restaurant. Some Greeters work in the foodservice industry and may be responsible for traditional host duties such as seating customers, handing out menus, and answering basic questions about the dining options. Sometimes a Greeter helps with general security within an establishment, checking IDs and monitoring the space. Employers rely on Greeters to contribute to a positive and safe work environment for team members and customers. Greeters may also help with general administrative tasks such as answering phones, completing incident reports, or signing for mail deliveries.
More about Greeter jobs
What are the most commonly searched types of Greeter jobs in Michigan? The most popular types of Greeter jobs in Michigan are:
What are popular job titles related to Greeter jobs in Michigan? For Greeter jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Greeter jobs in Michigan look for? The top searched job categories for Greeter jobs in Michigan are:
What cities in Michigan are hiring for Greeter jobs? Cities in Michigan with the most Greeter job openings:
Greeter jobs near you
Infographic showing various Greeter job openings in Michigan as of August 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $28,430 per year, or $13.7 per hour.

Greeter/Cashier - Muskegon

BIG BOY RESTAURANT GROUP LLC

Muskegon, MI • On-site

$11.50 - $14.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Big Boy Restaurants rating

5.1

Company rating: 5.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

The main responsibility of a Big Boy Greeter/ Cashier is to extend exceptional hospitality by providing prompt, courteous service to each of our guests. Prompt and courteous service is defined as service that sets us apart from our competition. As a Greeter, you are the first person our guests see; you set the tone for their dining experience. As a Cashier, you are the last person our guests see; you provide a lasting impression of their dining experience.

Responsibilities:

  • Provides fantastic first impressions and set the tone for each guests dining experience.
  • Seats guests promptly, following the seating rotation schedule, being sure to introduce new menu items and inform our guests of soups and specials, highlighting our buffet along the way.
  • Answers guest questions and assists with any additional needs, such as child booster chairs, etc.
  • Takes and processes carry-out orders placed by guests inside the dining room or on the telephone.
  • Assists the service team by preparing beverages, salads and desserts as needed.
  • Maintains safety and sanitation standards in the restaurant and keeps the dining area sparkling clean.
  • Provides lasting impressions for our guests while cashing out transactions by thanking every guest, ensuring their experience was top-notch and inviting them to return.
  • Maintains a professional appearance, adhering to uniform standards at all times.

Job Skills:

  • Able to remain on your feet for long periods of time;
  • Bending, reaching and climbing stairs;
  • Ability to work under pressure;
  • Sufficient strength and agility to lift and carry up to 30 lbs.;
  • The ability to read and write English and follow recipes accurately;
  • Good mobility of fingers, hands, wrists and elbows including holding a loaded tray with one hand and carrying jack-stand with the other hand;
  • Good hearing, visual and English speaking skills;
  • Able to work with a wide variety of foods and ingredients; and
  • Good memory, math and organizational skills

Desired Traits/Hospitality Skills:

  • A helpful, friendly personality;
  • Good communication skills; and
  • The ability to work well with others and provide quality service to our guests

What Big Boy Restaurants employees say

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