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Great Call Customer Service Representative Jobs

Express Employment Professionals

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Customer Service Representative

Renton, WA · On-site

$22.39/hr

Think you would make a great Call Center Customer Service Representative ? We are hiring! This position is responsible for answering routine telephone inquiries in a customer-oriented Call Center ...

Midway Plumbing

Customer Service Representative

Abilene, TX · On-site

$13.75 - $18.50/hr

Deliver a great experience on every call Requirements: What We're Looking For * Previous CSR or call center experience at an HVAC or plumbing company * Strong communication and customer service ...

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Great Call Customer Service Representative information

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How much do great call customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for great call customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Great Call Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative

Renton, WA • On-site

Express Employment Professionals
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Express Employment Professionalsexternal

$22.39/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

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Job description

Customer Service Representative - Call Center (on-site, not a remote role)

Location: Renton, WA

Job Type: Full-Time, Contract-to-Hire

*MUST be able to pass a drug test and background check*


Position Summary

Imagine working on rewarding projects within a diverse culture, and having access to exceptional training and career development opportunities. Our client in Renton fosters professional development and personal growth with a variety of training and professional advancement opportunities.

Think you would make a great Call Center Customer Service Representative? We are hiring! This position is responsible for answering routine telephone inquiries in a customer-oriented Call Center operations environment by following standard scripts and procedures.

Essential Duties and Responsibilities

  • Answers incoming calls and makes necessary follow up outbound calls.
  • Performs image review when required.
  • Knowledgeable in the processing of toll transactions and video bills in the system: receives, processes, and deposits payments; updates accounts and video bills as to their status; and opens new accounts.
  • Takes credit card payments over the phone for accounts, video notices, and new accounts.
  • Writes, generates, and receives correspondence via fax, mail, and web contact.
  • Negotiates payments and fee reductions up to their established limits.
  • Documents phone calls and actions in the database.
  • Receives and processes account update requests from inbound phone calls and mail, as directed.
  • Records individual completed daily work statistics.
  • Troubleshoots situations accurately, quickly, and efficiently for customers on the phone.
  • Maintains an above average attendance record.

Qualifications/Requirements

  • High school diploma or GED Certificate is required.
  • Prior customer service or call center experience preferred.
  • Outstanding verbal communication skills (phone etiquette).
  • Detail oriented, ability to multi-task, and highly organized.
  • Strong data entry and MS Office skills, including Excel, Access, PowerPoint, and Word.

Benefits Offered:

  • Medical, Dental, Vision, Short Term Disability & Accidental Loss Benefits
  • 401(k) Retirement Savings Plan
  • Six Paid Holidays per calendar year; eligibility requirements apply
  • Paid Sick Leave in accordance with WA state law

Other Compensation:

  • Referral Bonuses

If interested, please call for an immediate phone interview!

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About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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