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Diligent Corporation

Client Success Advisor

New York, NY · On-site

$100K - $124K/yr

If you are anything like the talented GRC Advisors at Diligent then this feeling you have, might be the desire to serve others- but you are blinded by the limits placed on you in your current role.

ACA Group

Software Developer/Engineer

Durham, NC · On-site

About Us ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. What sets us apart is the breadth and depth of our integrated platform - we offer the most ...

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ACA Group

Senior Product Engineer

Durham, NC · On-site

About Us ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. What sets us apart is the breadth and depth of our integrated platform - we offer the most ...

ACA Group

Product Engineer

Durham, NC · On-site

About Us ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. What sets us apart is the breadth and depth of our integrated platform - we offer the most ...

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Grc Advisor information

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How much do grc advisor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for grc advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

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Client Success Advisor

New York, NY • On-site

Diligent Corporation
Transportation and Warehousing • 1 - 5K employees
Learn more about Diligent Corporationexternal

Full-time

Re-posted 16 days ago

Diligent Delivery Systems rating

4.8

Company rating: 4.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Position Overview

Diligent is looking for an experienced GRC Advisor to join the team and work on Key accounts to drive adoption and retention and identify areas for expansion within our platform. This position will leverage our GTM, and value drivers established through combining people, process, and technology. If you are anything like the talented GRC Advisors at Diligent then this feeling you have, might be the desire to serve others- but you are blinded by the limits placed on you in your current role. The Client Success Advisor role is key to Diligent's Customer Success retention strategy.

Key Responsibilities 

  • Provide guidance and best practices on configuring, customizing, and optimizing the functionality of the GRC platform and modules to align with clients' business processes and objectives.
  • Conduct in-depth assessments of clients' GRC requirements, objectives, and challenges to recommend tailored solutions to address their business needs and goals.
  • Collaborate with clients on internal roadmaps, governance, risk, and compliance requirements to be implemented within Diligent's platform.
  • Ensure proper understanding and adoption of the platform solutions to identify at-risk clients and help increase usage of the software and modules.
  • Partner closely with internal Product, Customer Success, Support, and Sales teams to drive continuous improvement of the platform based on client use cases.
  • Monitor industry trends, regulatory developments, and emerging best practices in the GRC landscape to proactively share insights and recommendations with clients from a subject matter expert perspective.

Required Experience/Skills

  • Minimum of 5-7 years of experience in a client-facing role within the legal, compliance, and entity management or subsidiary governance industry.
  • Adaptive mindset and ability to drive out a meaningful path to how our customers see tangible business value.
  • Ability to build relationships both internally and externally to understand the underpinning needs of Diligent in terms of delivering proposed business value.
  • Understanding of GRC domain, regulations, industry standards, as well as experience with software solutions and platforms.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with clients and stakeholders at all levels within an organization and translate technical concepts into business terms.
  • Strong analytical and problem-solving abilities, with the capacity to assess complex business challenges and develop solutions that drive value and automation for clients.
  • Highly organized and detail-oriented, with the ability to manage multiple client engagements concurrently and prioritize tasks in a fast-paced environment.
  • Willingness to travel to client sites.

What Diligent Delivery Systems employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Diligent Delivery Systems logo

About Diligent Delivery Systems

Sourced by ZipRecruiter

Welcome to Diligent Delivery Systems, a nationwide transportation, shipping, and logistics service provider. We supply businesses with an assortment of shipping and delivery solutions to enhance day-to-day delivery efficiency and productivity. Our delivery services include: Hot Shot Delivery, Healthcare Courier Services, Outsourced Fleet Management Using Owner Operators, Warehouse & Distribution Network, Over-the-Road Trucking (LTL & FTL), White Glove Delivery / Final Mile, Domestic Air Freight, and Logistics Consulting.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1994

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