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Grand Wailea Jobs (NOW HIRING)

Our Grand Wailea location is one of 2 boutiques on Maui. Responsibilities for Store Manager * Drive customer service excellence to every aspect of the store, including store appearance, display of ...

Our Grand Wailea location is one of 2 boutiques on Maui. Responsibilities for Store Manager * Drive customer service excellence to every aspect of the store, including store appearance, display of ...

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Grand Wailea information

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$290K

$400K

How much do grand wailea jobs pay per year?

As of Aug 10, 2026, the average yearly pay for grand wailea in the United States is $393,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $400,000.00 and $400,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities and team dynamics for a guest services agent at Grand Wailea?

As a Guest Services Agent at Grand Wailea, you’ll be the first point of contact for guests, handling check-ins, check-outs, and providing information about the resort and local attractions. The role involves collaborating closely with housekeeping, concierge, and bell staff to ensure seamless guest experiences. You’ll need to address guest requests promptly and resolve any issues with professionalism. The team environment is supportive, with frequent communication and cooperation to maintain the resort’s high standards. This position provides valuable experience in hospitality and opportunities to advance into supervisory or management roles.

What is a Grand Wailea employee?

A Grand Wailea employee works at the Grand Wailea, a luxury resort located in Maui, Hawaii. Jobs at Grand Wailea span a variety of roles, including hospitality, culinary, housekeeping, spa services, guest relations, event planning, and management. Employees are part of a team committed to delivering exceptional service and memorable experiences for guests. The resort offers both entry-level and specialized positions, with opportunities for career growth in the hospitality industry.

What are the key skills and qualifications needed to thrive as a hospitality professional at the Grand Wailea, and why are they important?

To thrive as a Hospitality Professional at the Grand Wailea, you need a background in hospitality management, customer service experience, and often a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Exceptional interpersonal skills, attention to detail, and the ability to handle high-pressure situations set outstanding professionals apart in this environment. These skills are crucial for delivering exceptional guest experiences and maintaining the resort's high standards of service.

What is the difference between Grand Wailea vs Hotel Concierge?

AspectGrand WaileaHotel Concierge
CredentialsHospitality experience, customer service skillsHospitality experience, customer service skills
Work EnvironmentLuxury resort, guest-focusedLuxury hotel, guest-focused
Employer & IndustryResort industry, hospitality sectorHotel industry, hospitality sector
Common Search/ComparisonYesYes

Both roles require hospitality experience and excellent customer service skills. The Grand Wailea is a luxury resort offering a wide range of amenities, while a hotel concierge typically works in various hotel settings, providing personalized guest services. The main difference lies in the scope of responsibilities and the specific environment, with Grand Wailea focusing on resort amenities and experiences, and hotel concierges often working in urban or city hotels. Both positions are essential in delivering high-end guest experiences within the hospitality industry.

More about Grand Wailea jobs
What cities are hiring for Grand Wailea jobs? Cities with the most Grand Wailea job openings:
Infographic showing various Grand Wailea job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $393,215 per year, or $189 per hour.

Cook II, Nobu - Grand Wailea, A Waldorf Astoria Resort

Hilton Worldwide Holdings, Inc.

Kihei, HI • On-site

$36.50/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 6 days ago


Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 756 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels


Job description


The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Cook IIto join the Nobu team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Cook II, you're not just preparing great tasting cold food items - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
  • Prepare high-quality dishes: Prepare menu items according to designated recipes and quality standards
  • Delight our guests: Manage guest orders efficiently while ensuring a positive dining experience
  • Execute advanced cooking techniques: Maintain a strong knowledge of more advanced cooking (e.g., sauces, roasting, grilling, plating) with the possibility of working a station independently as needed
  • Inspect and finalize plates: Inspect all preparations and dishes ahead of serving to ensure they meet quality and presentation standards
  • Maintain a clean and organized workspace: Keep food service stations stocked and sanitary while following proper food handling, storage, and safety protocols
  • Manage product and operational needs: Manage multiple tickets/orders at once, assist with training, and step in for minor supervisory duties as needed
  • Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
About the Team
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

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