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Grand Circle Cruise Line Jobs (NOW HIRING)

Grand Circle LLC

Assistant Controller

Boston, MA · On-site

$150K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel. We're looking for an Assistant Controller to support our General Ledger team and play a key role in the monthly close ...

Grand Circle LLC

Staff Accountant

Boston, MA · On-site

$80K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel. Grand Circle's General Ledger team is seeking a Staff Accountant who can think critically, roll up their sleeves and is ...

Grand Circle Travel

Software Engineering Manager

Boston, MA · On-site

$170 - $180/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. We're looking for a Software Development Manager to lead and develop a team of engineers responsible for building ...

Grand Circle LLC

Software Engineering Manager

Boston, MA · On-site

$170K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. We're looking for a Software Development Manager to lead and develop a team of engineers responsible for building ...

Grand Circle LLC

Senior Software Engineer

Boston, MA · On-site

$140K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grand Circle Travel, Overseas Adventure Travel, and Grand Circle Cruise Line. We are expanding our Traveler Relations Center (TRC) digital teams to support our growing contact center and are seeking ...

Grand Circle LLC

Cloud Platform Engineer

Boston, MA · On-site

$145K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. We are seeking an experienced Cloud Platform Engineer to help design, build, and operate scalable, secure, and resilient ...

Grand Circle LLC

Manager Digital Customer Experience

Boston, MA · On-site

$115K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. We are seeking a Manager, Digital Customer Experience (Product) to own and continuously enhance the traveler's digital ...

Grand Circle LLC

Director of UX & Web Design

Boston, MA · On-site

$165K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel. We're looking for a Director of UX & Web Design to set the vision and standards for the GCC web experience and lead the ...

Worky

Software Engineering Manager

Boston, MA · On-site

$170 - $180/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. We're looking for a Software Development Manager to lead and develop a team of engineers responsible for building ...

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How much do grand circle cruise line jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for grand circle cruise line in the United States is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.99 per hour, depending on experience, location, and employer.

What is the typical work environment like for employees at Grand Circle Cruise Line?

Employees at Grand Circle Cruise Line can expect a dynamic and fast-paced work environment, especially for roles aboard ships where team members interact closely with guests from diverse backgrounds. Shipboard staff typically work in rotational shifts and may be away from home for extended periods, while shore-based employees enjoy a more traditional schedule supporting cruise operations. Collaboration and adaptability are essential, as daily priorities can shift due to guest needs, itineraries, and weather conditions. The company values strong teamwork, open communication, and a commitment to delivering memorable travel experiences. Overall, it’s a rewarding setting for those eager to work in hospitality and explore global destinations.

What is a Grand Circle Cruise Line job?

A Grand Circle Cruise Line job involves working aboard river cruise ships, providing exceptional service to guests while traveling through destinations in Europe and beyond. Positions range from hospitality roles like housekeeping and food service to operational roles such as navigation and engineering. Employees are expected to deliver a high level of customer service, often interacting with international travelers. Jobs typically require strong communication skills, adaptability, and a passion for travel. Many roles also offer the opportunity to live and work on the ship for extended contracts.

What are the key skills and qualifications needed to thrive in a Grand Circle Cruise Line position?

To excel in a Grand Circle Cruise Line position, you typically need strong customer service skills, experience in hospitality or cruise operations, and relevant qualifications such as STCW certification for maritime staff. Familiarity with booking systems, point-of-sale software, and safety protocols is often required depending on the specific job on board or ashore. Excellent teamwork, problem-solving abilities, and cultural sensitivity help set successful employees apart in this global, guest-focused environment. These skills ensure smooth operations, enhance guest satisfaction, and support the company’s reputation for exceptional travel experiences.

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What states have the most Grand Circle Cruise Line jobs?

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Grand Circle Cruise Line jobs near you
Infographic showing various Grand Circle Cruise Line job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Temporary. Highlights an 100% In-person job distribution, with an average salary of $35,582 per year, or $17.1 per hour.

Executive Vice President, Global Travel Operations

Grand Circle LLC

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Executive Vice President, Global Travel Operations
Reporting to: CEO
Location: Boston, MA (Hybrid)
Position Summary
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 35 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
The Executive Vice President, Global Travel Operations is responsible for leading Grand Circle's worldwide travel operations and shaping the future of the traveler experience across our global network. This executive leader oversees all Regional Leaders and global operational teams, ensuring exceptional service delivery, operational excellence, innovation, and business performance.
As a key enterprise leader and future member of the Executive Team, the EVP serves as the voice of the traveler, identifying emerging travel trends, anticipating evolving customer expectations, and developing differentiated experiences that strengthen loyalty and position Grand Circle for continued growth. The role partners closely with leaders across Marketing, Sales, Technology, Finance, and People & Culture to create a seamless end-to-end customer journey and a unified global operating model.
Key Responsibilities
Enterprise Strategy & Leadership
  • Develop and execute the long-term strategy for global travel operations and traveler experience.
  • Serve as a strategic advisor to senior leadership on travel trends, customer expectations, operational performance, and growth opportunities.
  • Lead enterprise-wide initiatives that improve customer outcomes, operational effectiveness, and organizational growth.
  • Drive innovation and transformation while maintaining Grand Circle's commitment to quality and service excellence.

Global Operations Leadership
  • Lead all worldwide travel operations and Regional Leaders across the company's global footprint.
  • Ensure consistent operational standards, service delivery, and traveler experience across all regions and destinations.
  • Establish performance metrics, operational goals, and accountability measures that drive continuous improvement.
  • Oversee operational planning, resource allocation, financial performance, and business results.

Traveler Experience & Innovation
  • Own delivering top-quality product, delivering an excellent on-tour traveler experience.
  • Leverage customer insights, feedback, and market trends to enhance traveler satisfaction, loyalty, and advocacy.
  • Partner with Marketing, Sales and Contracting to create innovative travel experiences that differentiate Grand Circle in the marketplace.
  • Foster a culture of service excellence and customer-centric decision making throughout the organization.

Cross-Functional Leadership
  • Break down organizational silos and strengthen collaboration across Operations, Marketing, Sales, Technology, Finance, and other key functions.
  • Align cross-functional teams around shared goals, priorities, and performance measures focused on traveler success.
  • Lead complex, cross-functional initiatives that improve execution, customer outcomes, and business performance.

Ship Operations Leadership
  • Own end-to-end operational leadership of Grand Circle's Ship Operations Team, including vessel management, onboard service delivery, and adherence to maritime safety standards.
  • Ensure compliance with international maritime regulations, safety protocols, and environmental standards across the fleet.
  • Partner with ship operations leadership on crewing, provisioning, itinerary logistics, and vessel maintenance to optimize cost and guest experience.
  • Align ship operations with the overall traveler experience strategy, ensuring consistency across land and water-based journeys.

Grand Circle Foundation
  • Serve as executive owner of the Grand Circle Foundation, overseeing its philanthropic strategy, grantmaking priorities, and global giving programs.
  • Guide Foundation initiatives that support education, community development, and cultural preservation in the destinations Grand Circle serves.
  • Partner with the Foundation's board and advisory committee to evaluate program impact, steward contributions, and ensure alignment with Grand Circle's mission and brand.
  • Champion a culture of giving back by integrating Foundation initiatives into the traveler and employee experience.

Talent & Organizational Development
  • Build, coach, and develop a high-performing global leadership team.
  • Create strong succession pipelines and leadership development strategies that support future growth.
  • Foster a culture of accountability, collaboration, innovation, and continuous improvement.

Qualifications
  • 15+ years of progressive executive leadership experience in travel, hospitality, customer experience, operations, or related industries.
  • Proven success leading large-scale global or multi-country operations.
  • Demonstrated experience leading senior leaders and building high-performing organizations.
  • Strong track record of driving business transformation, operational excellence, and customer experience improvements.
  • Experience managing significant operating budgets and business performance.
  • Ability to influence across functions and align diverse stakeholders around a shared vision.
  • Strong financial, analytical, and strategic planning capabilities.
  • Executive presence with exceptional communication and relationship-building skills.

Total Rewards
The base salary range for this role is $300,000 - $350,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
  • Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
  • Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
  • Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
  • Your future, secured: 401(k) with company match, life insurance, and disability coverage
  • Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
  • Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community

To learn more, please visit our websites at www.gct.com, www.oattravel.com and www.grandcirclefoundation.org.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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