Agrees to be available for on-call overnight and weekend rotations as required, including incident-response escalation, release-support coverage, observability or Grafana monitoring follow-up, and ...
Agrees to be available for on-call overnight and weekend rotations as required, including incident-response escalation, release-support coverage, observability or Grafana monitoring follow-up, and ...
DevOps Engineer - Lead
Richmond, VA · On-site
$52.25 - $71.50/hr
Proficiency in monitoring, logging, and tracing tools, including Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, Datadog, New Relic, and cloud-native solutions like AWS ...
Quick apply
DevOps Engineer - Lead
Richmond, VA · On-site
$52.25 - $71.50/hr
Proficiency in monitoring, logging, and tracing tools, including Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, Datadog, New Relic, and cloud-native solutions like AWS ...
Senior Site Reliability Engineer - Secret Clearance Required
Arlington, VA · On-site
$140 - $190/hr
Design and run our monitoring, logging, and alerting (Prometheus, Loki, Alloy, Grafana). * Owning reliability targets: Define and measure SLIs and SLOs, wire up alerting that feeds them, and be the ...
Senior Site Reliability Engineer - Secret Clearance Required
Arlington, VA · On-site
$140 - $190/hr
Design and run our monitoring, logging, and alerting (Prometheus, Loki, Alloy, Grafana). * Owning reliability targets: Define and measure SLIs and SLOs, wire up alerting that feeds them, and be the ...
DevOps engineer
Richmond, VA · On-site
$52.25 - $71.50/hr
Proficiency in monitoring, logging, and tracing tools, including Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, Datadog, New Relic, and cloud-native solutions like AWS ...
Quick apply
DevOps engineer
Richmond, VA · On-site
$52.25 - $71.50/hr
Proficiency in monitoring, logging, and tracing tools, including Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, Datadog, New Relic, and cloud-native solutions like AWS ...
DevOps Engineer III
Herndon, VA · On-site
$54.25 - $74.25/hr
Integrates monitoring solutions for observability. * Writes and maintains system operations ... Observability : Prometheus, Loki, Grafana alloy, Grafana dashboards, Thanos * Databases
DevOps Engineer III
Herndon, VA · On-site
$54.25 - $74.25/hr
Integrates monitoring solutions for observability. * Writes and maintains system operations ... Observability : Prometheus, Loki, Grafana alloy, Grafana dashboards, Thanos * Databases
DevOps Engineer
Tysons Corner, VA · On-site
$53 - $72.75/hr
Familiarity with server monitoring and application performance monitoring solutions such as Telegraf, Prometheus, Grafana, PagerDuty, OpenTelemetry, New Relic, Dynatrace, and AppDynamics.
Quick apply
DevOps Engineer
Tysons Corner, VA · On-site
$53 - $72.75/hr
Familiarity with server monitoring and application performance monitoring solutions such as Telegraf, Prometheus, Grafana, PagerDuty, OpenTelemetry, New Relic, Dynatrace, and AppDynamics.
Software Engineer II
Vienna, VA · On-site
Implement performance monitoring solutions using tools such as Prometheus and Grafana. * Collaboration & Documentation * Participate in Agile ceremonies and cross-functional team collaboration.
Quick apply
Software Engineer II
Vienna, VA · On-site
Implement performance monitoring solutions using tools such as Prometheus and Grafana. * Collaboration & Documentation * Participate in Agile ceremonies and cross-functional team collaboration.
... Grafana, Kibana, Prometheus, and monitoring tools. Exposure to OSS/BSS, BRM core nodes, and real-time charging / billing flows is highly desirable. This is also a remote LATAM-based role supporting ...
... Grafana, Kibana, Prometheus, and monitoring tools. Exposure to OSS/BSS, BRM core nodes, and real-time charging / billing flows is highly desirable. This is also a remote LATAM-based role supporting ...
... Grafana, Kibana, Prometheus, and monitoring tools . Exposure to OSS/BSS, BRM core nodes, and real-time charging / billing flows is highly desirable. This is also a remote LATAM-based role supporting ...
... Grafana, Kibana, Prometheus, and monitoring tools . Exposure to OSS/BSS, BRM core nodes, and real-time charging / billing flows is highly desirable. This is also a remote LATAM-based role supporting ...
... Grafana, Kibana, Prometheus, and monitoring tools . Exposure to OSS/BSS, BRM core nodes, and real-time charging / billing flows is highly desirable. This is also a remote LATAM-based role supporting ...
... Grafana, Kibana, Prometheus, and monitoring tools . Exposure to OSS/BSS, BRM core nodes, and real-time charging / billing flows is highly desirable. This is also a remote LATAM-based role supporting ...
... the NMS. • Monitor system performance, identify bottlenecks, and implement improvements (e.g. Prometheus, collectd, Grafana, InfluxDB). • Manage system updates, patches, and security ...
... the NMS. • Monitor system performance, identify bottlenecks, and implement improvements (e.g. Prometheus, collectd, Grafana, InfluxDB). • Manage system updates, patches, and security ...
... the NMS. • Monitor system performance, identify bottlenecks, and implement improvements (e.g. Prometheus, collectd, Grafana, InfluxDB). • Manage system updates, patches, and security ...
... the NMS. • Monitor system performance, identify bottlenecks, and implement improvements (e.g. Prometheus, collectd, Grafana, InfluxDB). • Manage system updates, patches, and security ...
Experience with Grafana, Kibana, Elasticsearch, Logstash, Beats, Prometheus, or similar observability and monitoring technologies. Familiarity with event-driven architectures and streaming ...
Experience with Grafana, Kibana, Elasticsearch, Logstash, Beats, Prometheus, or similar observability and monitoring technologies. Familiarity with event-driven architectures and streaming ...
Senior Site Reliability Engineer
Arlington, VA · On-site
$140 - $200/hr
Design, implement, and manage our monitoring, logging, and alerting stack (e.g., Prometheus, Loki, Alloy, and Grafana). You won't just track metrics; you'll create the actionable insights and ...
Senior Site Reliability Engineer
Arlington, VA · On-site
$140 - $200/hr
Design, implement, and manage our monitoring, logging, and alerting stack (e.g., Prometheus, Loki, Alloy, and Grafana). You won't just track metrics; you'll create the actionable insights and ...
FBI - SENIOR CLOUD DEVELOPER (RELOCATION HUNTSVILLE ALABAMA) with Security Clearance
Reston, VA · On-site
$58.75 - $80.25/hr
... monitoring and observability tools including Grafana and Kafka Configure and manage Splunk indexing and log ingestion Implement automation using Ansible Automation Platform Develop event-driven ...
FBI - SENIOR CLOUD DEVELOPER (RELOCATION HUNTSVILLE ALABAMA) with Security Clearance
Reston, VA · On-site
$58.75 - $80.25/hr
... monitoring and observability tools including Grafana and Kafka Configure and manage Splunk indexing and log ingestion Implement automation using Ansible Automation Platform Develop event-driven ...
FBI - SENIOR CLOUD DEVELOPER (RELOCATION HUNTSVILLE ALABAMA) with Security Clearance
Reston, VA · On-site
$58.75 - $80.25/hr
... monitoring and observability tools including Grafana and Kafka Configure and manage Splunk indexing and log ingestion Implement automation using Ansible Automation Platform Develop event-driven ...
FBI - SENIOR CLOUD DEVELOPER (RELOCATION HUNTSVILLE ALABAMA) with Security Clearance
Reston, VA · On-site
$58.75 - $80.25/hr
... monitoring and observability tools including Grafana and Kafka Configure and manage Splunk indexing and log ingestion Implement automation using Ansible Automation Platform Develop event-driven ...
Mid-Level Data Engineer
Springfield, VA · On-site
$119.70 - $140/hr
Work with enterprise monitoring tools including Grafana, Prometheus, and ServiceNow to integrate operational events, service impacts, and system metrics into dashboards and visualizations. * Quickly ...
Mid-Level Data Engineer
Springfield, VA · On-site
$119.70 - $140/hr
Work with enterprise monitoring tools including Grafana, Prometheus, and ServiceNow to integrate operational events, service impacts, and system metrics into dashboards and visualizations. * Quickly ...
Systems Software Developer 713
Mclean, VA · On-site
Hands-on experience with monitoring, logging, and alerting systems such as Prometheus/Grafana * Familiarity with KEDA for scalable Kubernetes workloads * Elasticsearch expertise for search, logging ...
Systems Software Developer 713
Mclean, VA · On-site
Hands-on experience with monitoring, logging, and alerting systems such as Prometheus/Grafana * Familiarity with KEDA for scalable Kubernetes workloads * Elasticsearch expertise for search, logging ...
DESIRED QUALIFICATIONS Experience with building APIs and services using REST Experience with monitoring technologies like ELK, Prometheus, Grafana, etc. Experience with build automation technologies ...
DESIRED QUALIFICATIONS Experience with building APIs and services using REST Experience with monitoring technologies like ELK, Prometheus, Grafana, etc. Experience with build automation technologies ...
SecDevOps Engineer (Jr.)
Arlington, VA · On-site
$90 - $110/hr
Grafana dashboard upkeep, CloudWatch metrics, ServiceNow ticketing, shadow on-call protocols Key Responsibilities Zero Trust & Identity Operations * Assist in monitoring Zero Trust Network Access ...
SecDevOps Engineer (Jr.)
Arlington, VA · On-site
$90 - $110/hr
Grafana dashboard upkeep, CloudWatch metrics, ServiceNow ticketing, shadow on-call protocols Key Responsibilities Zero Trust & Identity Operations * Assist in monitoring Zero Trust Network Access ...
Grafana Monitoring information
What is Grafana monitoring?
What are the key skills and qualifications needed to thrive as a Grafana monitoring specialist?
What are some common challenges faced by professionals working in Grafana monitoring roles, and how can they be overcome?
What is the difference between Grafana Monitoring vs Data Analyst?
| Aspect | Grafana Monitoring | Data Analyst |
|---|---|---|
| Required Skills | Data visualization, monitoring tools, SQL, scripting | Data analysis, statistical skills, Excel, SQL, visualization |
| Work Environment | IT teams, DevOps, monitoring dashboards | Business units, reporting, decision-making |
| Certifications | None specific, familiarity with monitoring tools | Certified Analytics Professional, Microsoft Data Analyst |
| Industry Usage | IT, DevOps, cloud services | Finance, marketing, operations |
Grafana Monitoring focuses on real-time data visualization and system monitoring, primarily used by IT and DevOps teams. Data Analysts interpret data to support business decisions, working across various industries. While both roles involve data skills, Grafana Monitoring emphasizes technical monitoring, whereas Data Analysts focus on insights and reporting.
Is Grafana Monitoring fully remote?
Is Grafana Monitoring worth learning?
Is there a Grafana Monitoring certification?
What are popular job titles related to Grafana Monitoring jobs in Virginia?
For Grafana Monitoring jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Grafana Monitoring jobs in Virginia look for?
The top searched job categories for Grafana Monitoring jobs in Virginia are:
What cities in Virginia are hiring for Grafana Monitoring jobs?
Cities in Virginia with the most Grafana Monitoring job openings:
Technical Support Specialist
Alexandria, VA • On-site
Full-time
Medical, Dental, Vision, PTO
Posted 14 days ago
Job description
Who We Are
We're a mission and values driven company with tremendous dedication to our customers. Our 100% remote team, spread across the US and Canada, is dedicated to a common goal - to revolutionize healthcare through innovation, collaboration, and commitment to our core values and behaviors.
About the Opportunity
Synthesis Health is looking for a stellar Technical Support Specialist. You will own outcomes for issues where the correct resolution depends on backend or technical diagnosis, across Core, Vision, reporting, observability/Grafana, Gateway, DevOps, eUnity, incident response, and release support.[RG1.1][RG1.2][RG1.3][TY1.4] This includes platform defects, caching and performance, DICOM and viewer rendering technical faults, database and configuration issues, admin and access configuration root causes, platform audit-trail investigation, and gateway or cloud transaction logs.
Location:
Our ideal candidate will be based in, or near to, Huntington West Virginia. This is a remote opportunity that may require hybrid office attendance starting in 2027.
Key Responsibilities:
- Diagnoses and resolves escalated backend and technical issues across the Core platform and Vision viewer by checking for platform defects, database and cloud resource health, data integrity, interfacing connectivity, and observability alerts.
- Investigates platform audit-trail entries, gateway logs, cloud transaction logs, Grafana or observability data, reporting signals, and related Gateway or DevOps indicators to determine root cause before escalation.
- Traces reported symptoms to their backend SQL representation and the relevant GCP, Gateway, reporting, or monitoring components to confirm root cause before escalating to Engineering, DevOps, Gateway, Product, or Clinical Support.
- Tells apart a technical or configuration root cause from a clinical-workflow root cause. Makes the joint call with Clinical Support when an issue spans both, clarifies whether L1 Support or Clinical Support owns the next action, and stays engaged until ownership is confirmed.
- Closes escalated tickets directly, including technical tickets involving Vision, reporting, monitoring, Gateway, DevOps, eUnity, Incident Response, or release-support scope.
- Escalates confirmed defects, incident-response issues, release-support issues, and enhancement requests with complete reproduction and handoff documentation to the appropriate receiving team, including Engineering teams for Core, Vision, AI, or Speech, Product, DevOps, Gateway, or Critical Incident calls.
- Completes the resolution steps and the Ticket Cause and Category fields accurately on every ticket, including correct classification for reporting, monitoring, Gateway, DevOps, eUnity, incident-response, release-support, L1 Support, and Clinical Support ownership.
- Contributes technical runbooks, known-fix documentation, escalation standards, and coursework feedback for SQL, GCP, HL7, DICOM, healthcare interoperability, Vision, reporting, monitoring, Gateway, DevOps, eUnity, and release-support workflows.
- Mentors Analysts on first-line triage across technical, configuration, reporting, monitoring, Gateway, DevOps, eUnity, release-support, and Clinical Support boundary issues, including when L1 Support should remain involved or transition ownership.
- Agrees to be available for on-call overnight and weekend rotations as required, including incident-response escalation, release-support coverage, observability or Grafana monitoring follow-up, and 24x7 reporting-support needs. Rotations will not push total hours past a standard 40-hour work week. Outside of an assigned rotation, working hours are the regular schedule.
- Other duties as assigned
About the Right Candidate
Qualifications
- Associate degree in IT, computer science, or a related field, or an equivalent combination of education and work experience.
- Working knowledge of HL7 and DICOM concepts. Able to read a platform audit trail and tell apart workflow, configuration, and defect root causes.
- Working proficiency in SQL (able to read and write moderately complex queries, and trace a field to its table) and Google Cloud Platform (able to navigate the console, logs, storage, and basic query tooling). Verified through a technical assessment. Proficient with ticketing and support tooling.
- Expertise in methodical root-cause diagnosis under time pressure. Clear, complete written handoffs to Engineering. An effective cross-domain collaborator with Clinical Support.
Preferred Qualifications
- Bachelor's degree in computer science, information systems, or a related field.
- Experience supporting a clinical or imaging software product specifically.
- Familiarity with radiology clinical workflow.
- Familiarity with scripting or automation for repetitive diagnostic tasks. Experience using Zendesk, Jira, and Confluence.
You will adhere to our company's values and behaviors and incorporate them in your interactions with colleagues and customers.
Values:
- Clinical service first.
- Collaborate with our customers.
- Listen, respect, learn.
- Innovate to excel.
Behaviors:
- Be nice. 2. Be creative. 3. Be honest. 4. Be helpful.
Compensation and Benefits
Synthesis Health practices location based compensation. Candidate's compensation packages align with the market within their country of origin. Compensation is paid in the currency of the country where the individual is hired. For American applicants, the salary range is $25 - $35 p/h.
Other benefits include but not limited to: Medical, Dental, Vision, "Use as needed" vacation policy, and participation in our employee option program.
Synthesis Health is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
About Synthesis Health
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
51 - 200 Employees
Headquarters location
Houston, TX, US