ABOUT THE ROLE
ResolveSoft, Inc. is seeking a Web Content Specialist to support the U.S. Government. This is a Key Personnel role responsible for developing, maintaining, and managing content for internal and external websites, SharePoint environments, and online communications platforms. The WCS will also develop and deliver Computer-Based Training (CBT) programs in compliance with federal Section 508 accessibility standards. This position is contingent upon contract award.
KEY RESPONSIBILITIES
• Develop and implement content on internal and external websites; create and acquire content for SharePoint and online communications platforms.
• Design, configure, and maintain the Folio Views system; ensure all websites remain current, accessible, and properly linked.
• Create web page layouts, color schemes, graphics, and site infrastructure consistent with government standards.
• Integrate the work of writers and designers to produce final layouts compliant with federal and OWCP standards.
• Build new websites and modify existing ones as required; ensure Section 508 accessibility compliance on all pages.
• Apply instructional design and CBT principles to develop training materials including user guides, CBT modules, reference guides, and system documentation.
• Coordinate with project managers, business analysts, and technical teams to ensure content accuracy and timeliness.
• Manage and administer SharePoint environments as needed; support Power Automate workflows.
• Maintain site security, user access controls, and content review cycles.
REQUIRED QUALIFICATIONS
• 5+ years of overall IT experience with a focus on web content development and management.
• Proficiency in HTML, HTML5, XHTML, TypeScript, and JavaScript.
• Experience with Dreamweaver, Adobe Acrobat, and electronic form creation tools.
• Experience with Folio Views or a comparable content management system.
• Working knowledge of Section 508 accessibility requirements and compliance practices.
• Ability to obtain and maintain a federal background investigation and PIV card (NACI).
PREFERRED QUALIFICATIONS
• CBT/eLearning content development experience for federal agencies.
• SharePoint administration and Power Automate experience.
• Familiarity with government website environments.
• Graphic design skills and experience with visual layout for government websites.
• Experience with instructional design frameworks (ADDIE, SAM, etc.).
SECURITY / BACKGROUND INVESTIGATION
Public Trust (NACI). Must be eligible to obtain a federal PIV badge. U.S. citizenship or Permanent Residency required.
ABOUT RESOLVESOFT, INC.
ResolveSoft, Inc. is a Maryland-based government IT staffing and contracting firm headquartered in Elkridge, MD, serving federal clients including the U.S. Department of Labor, CMS, EPA, NOAA, and USCIS. We specialize in placing highly qualified IT professionals on mission-critical federal programs. ResolveSoft is an Equal Opportunity Employer.
Our mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.