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Government Phone Jobs (NOW HIRING)

ENT and Allergy of FL.

Medical Phone Scheduler

Tampa, FL · On-site

$16.50 - $21/hr

Medical Phone Scheduler Description: Functions include providing knock your socks off customer ... We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and ...

ENT and Allergy of FL.

Medical Phone Scheduler

Tampa, FL · On-site

$16.50 - $21/hr

Medical Phone Scheduler Description: Functions include providing knock your socks off customer ... We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and ...

Vertosoft LLC

Government Account Manager

Leesburg, VA · On-site

Build and maintain relationships with government customers through email, phone, and virtual meetings. * Participate in customer discovery conversations and solution discussions with guidance as ...

Vertosoft

Government Account Manager

Leesburg, VA · Hybrid

Build and maintain relationships with government customers through email, phone, and virtual meetings. * Participate in customer discovery conversations and solution discussions with guidance as ...

Vertosoft LLC

Government Account Manager

Leesburg, VA · On-site

Build and maintain relationships with government customers through email, phone, and virtual meetings. * Participate in customer discovery conversations and solution discussions with guidance as ...

McKesson

Government Inside Sales Rep

Richmond, VA · Hybrid

Position Overview Our Government Inside Sales Representatives are responsible for developing new business and expanding existing government accounts through phone, email, social platforms, and other ...

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All JobsGovernment Phone Jobs

Government Phone information

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$8

$16

$25

How much do government phone jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for government phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a Government Phone?

A Government Phone typically refers to a free or subsidized mobile phone provided through programs like Lifeline, which is a federal initiative in the United States. These phones are offered to eligible low-income individuals to ensure they have access to essential communication services. The program usually includes a certain amount of free talk minutes, texts, and sometimes data each month. Eligibility is often based on participation in other government assistance programs or meeting specific income requirements. The goal is to help people stay connected for work, emergencies, and daily life.

What is the difference between Government Phone vs Government Customer Service Representative?

AspectGovernment PhoneGovernment Customer Service Representative
Required CredentialsBasic technical knowledge, sometimes certifications in telecommunicationsCustomer service skills, sometimes relevant certifications or training
Work EnvironmentCall centers, government offices, remote workOffice settings, call centers, remote options
Employer & Industry UsageGovernment agencies providing communication servicesGovernment agencies handling public inquiries and support
Common Search & ComparisonYesYes

While both roles serve government-related functions, a Government Phone role focuses on managing communication infrastructure and technical support, whereas a Government Customer Service Representative handles public inquiries and support. Both positions require communication skills, but their daily tasks and credentials differ based on technical versus customer service focus.

What are the key skills and qualifications needed to thrive as a Government Phone Customer Service Representative, and why are they important?

To thrive as a Government Phone Customer Service Representative, you need strong communication skills, basic computer literacy, and a familiarity with government assistance programs, typically supported by a high school diploma or equivalent. Proficiency with call center software, CRM systems, and knowledge of eligibility verification tools is often required. Patience, problem-solving abilities, and professionalism are vital soft skills for handling sensitive inquiries and providing accurate information. These skills ensure efficient, empathetic support for citizens seeking government services and help maintain public trust in essential programs.

What are some typical challenges faced by customer service representatives working in a government phone support role?

Customer service representatives in government phone support roles often handle a high volume of calls from diverse populations, including individuals with complex questions about government services or programs. A common challenge is navigating frequently updated policies and procedures while maintaining clear and accurate communication. Additionally, representatives must manage sensitive information and ensure compliance with privacy regulations. Building patience and strong problem-solving skills is key to effectively assisting callers and managing stressful or emotionally charged situations.
More about Government Phone jobs
What states have the most Government Phone jobs? States with the most job openings for Government Phone jobs include:
Government Phone jobs near you
Infographic showing various Government Phone job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Medical Phone Scheduler

ENT and Allergy of FL.

Tampa, FL • On-site

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Florida ENT and Allery, a division of ENT and Allergy Associates of Florida is currently seeking a Medical Phone Scheduler for a full-time position at our Sabal Park office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs.
Medical Phone Scheduler Description:
Functions include providing knock your socks off customer service with every patient, answering a high volume of incoming phone calls, scheduling, appointments, confirmation, working with insurance companies.
Medical Phone Scheduler Requirements:
  • Minimum one year previous call center service experience
  • Strong customer service and interpersonal skills.
  • Strong written and verbal communication skills with a clear speaking voice.
  • Ability to prioritize and handle high call volume of patients
  • The ability to work in a team environment.
  • Strong computer literacy is a MUST
  • Working knowledge of medical terminology is a plus
  • Bi-lingual is a plus.

Benefits Insurance Verification Specialist Receptionist:
  • Medical, Dental and Vision: Effective 1st of the month after 60 days of employment.
  • Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
  • 401(K): Effective 1st of the month after 1 year of employment.
  • 6 Paid Holidays: Effective immediately.
  • PTO: Time earned per pay period

Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Incumbent must also be able to assist patients in transferring from wheelchair to an exam chair, when necessary. Responsibilities may also require the incumbent to travel between ENTA offices for support purposes. The incumbent must also be capable of lifting up to 25 pounds.
This company is an equal-opportunity employer.
We are a tobacco free workforce.
We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

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