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Google System Engineer Jobs (NOW HIRING)

We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ...

Network System Engineer

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$115K - $140K/yr

Network System Engineer, Hybrid (Colorado). Start date is ASAP for this permanent position. Job ... Manage VM lifecycle, VDI workloads, and cloud infrastructure across Azure, AWS, and Google Cloud ...

... Google, AMD, Broadcom, Marvell, etc. We are a team of previous Stanford professors, SAIL ... Systems engineering for semiconductor, robotics, or compute systems * Requirements flowdown ...

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... and Systems engineering background. • Bachelor''s degree in computer science, Information ... Google, etc.), DevOps tool chain (Jenkins, Artifactory, bitbucket, etc.), and technical patterns ...

Salary: Position: System Engineer - Junior DK Consulting Overview: Founded in May 2003, DK ... and Google Workspace platforms. The resource will work closely with senior cloud systems ...

Senior System Engineer

Washington, DC · On-site

$118K - $162K/yr

Senior System Engineer Category: Software Development/ Engineering Main location: United States ... S. - CGI Federal roles - Keeping Americans safe By playing this video you consent to Google/YouTube ...

System Engineer - Level 2

Columbia, MD · On-site

$160K - $182K/yr

System Engineer -- Storage / ONTAP Cluster Administrator Columbia, MD | Full Time | TS/SCI with ... Familiarity with VMware vSphere, Hyper-V, and cloud storage services (AWS, Azure, Google Cloud)

The System Engineer II will design, implement and/or manage Active Directory, Azure AD, Citrix ... Familiarity with Cloud computer platforms (Azure, AWS, or Google Cloud). Experience implementing ...

The System Engineer II will design, implement and/or manage Active Directory, Azure AD, Citrix ... Familiarity with Cloud computer platforms (Azure, AWS, or Google Cloud). Experience implementing ...

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Google System Engineer information

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$53.5K

$127.2K

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How much do google system engineer jobs pay per year?

As of Jul 26, 2026, the average yearly pay for google system engineer in the United States is $127,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,000.00 and $157,000.00 per year, depending on experience, location, and employer.
Infographic showing various Google System Engineer job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $127,215 per year, or $61.2 per hour.
GCP System Engineer

GCP System Engineer

talentmovers inc

Issaquah, WA • On-site

Contractor

Posted 5 days ago


Job description

Title: GCP System Engineer - AI Contact Center

Location: Issaquah, WA (Hybrid model three days onsite per week)

Duration: 6-12 Months Contract

Position Summary: We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ecosystem. This role is crucial for implementing and maintaining core contact center functionalities, including call routing, WFM integration, and seamless channel connectivity between Google CES and Salesforce.

Key Responsibilities

Contact Center Operations & Telephony

  • Call Setup & Routing Implementation: Configure, test, and maintain the end-to-end call setup process within the Google Contact Center AI Platform, ensuring high availability and low latency.
  • Routing Logic Deployment: Implement complex, skill-based, and data-driven call and chat routing logic based on directives from the Architecture team and business requirements, ensuring optimal customer experience.
  • Voice and CTI Management: Manage the integration points between the Google CES platform and underlying CTI/telephony infrastructure, troubleshooting connectivity and quality issues (e.g., SIP, webRTC).
  • Workforce Management (WFM) Setup: Lead the technical setup, configuration, and ongoing maintenance of the Verint WFM integration with the Google CES platform, ensuring accurate data exchange for forecasting, scheduling, and adherence monitoring.

Channel & Application Integration

  • Salesforce Channel Integration: Implement and manage the technical channels (e.g., APIs, connectors) that enable real-time and historical data exchange between Google CES (Dialogflow, CCAI) and Salesforce Service Cloud for unified agent views and case creation.
  • External API Integration: Configure and secure API endpoints to facilitate the real-time consumption of data from external systems (e.g., knowledge bases, order systems) to enrich conversational flows.
  • System Health & Monitoring: Establish and manage comprehensive monitoring, alerting, and logging systems (using GCP Operations Suite/Stackdriver) for all contact center components, proactively identifying performance bottlenecks and stability risks.

Agentic AI Configuration & Support

  • Agentic AI Setup: Execute the configuration and deployment of core AI agents (Dialogflow CX/ES) and other Agentic AI components, ensuring they meet operational standards for reliability and performance.
  • AI Integration & Tuning: Configure and maintain the technical integration of Agentic AI with enterprise knowledge bases (via Vertex AI Search/Gen AI) and the designated external APIs to provide accurate and relevant responses.
  • Incident Response: Serve as the Tier 2/3 escalation point for operational issues related to call routing failures, integration errors, and WFM data discrepancies.

 

Required Skills and Experience

·       12+ years of hands-on experience in a System Engineering or CTI/Telephony-focused role within a Contact Center environment.

·       Direct experience with the technical configuration of Google Contact Center AI (CCAI) / Customer Engagement Suite (CES).

·       Proven expertise in setting up and troubleshooting call routing, queueing, and CTI integration logic.

·       Experience with the technical setup and data mapping for Verint Workforce Management (WFM) or a similar enterprise WFM system.

·       Strong understanding of API integration concepts (REST/SOAP) and secure data transmission protocols.

·       Proficiency with GCP services relevant to operations (e.g., Compute Engine, Cloud Load Balancing, Monitoring/Logging).