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Google Reviewer Jobs in Utah (NOW HIRING)

Team Member

Blanding, UT · On-site

$11.25 - $14.50/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

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Google Reviewer information

See Utah salary details

$9

$27

$57

How much do google reviewer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for google reviewer in Utah is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $34.28 per hour, depending on experience, location, and employer.

What is a Google reviewer?

Google Reviewers are individuals who evaluate content, products, or services on behalf of Google to ensure quality, accuracy, and compliance with company guidelines. Their responsibilities can include assessing ads, search results, business listings, or user-generated reviews for relevance and adherence to policies. Google Reviewers may work as full-time employees or as contractors through third-party vendors. Their work helps improve the accuracy and reliability of Google's platforms and ensures a better user experience.

What are some common challenges faced by Google reviewers, and how can they be addressed?

Google Reviewers often encounter challenges such as maintaining objectivity while assessing diverse content, balancing high review volumes, and keeping up with evolving guidelines and policies. To address these challenges, it’s important to stay updated on the latest review protocols, utilize provided training resources, and communicate regularly with team members to clarify uncertainties. Practicing time management and seeking feedback from peers or supervisors can also help reviewers maintain accuracy and efficiency in their assessments.

How do you become a Google reviewer?

To become a Google reviewer, you need a Google account and active participation in reviewing local businesses, places, or products on Google Maps or Google Search. Consistently providing helpful, honest reviews and adhering to Google's review policies can increase your credibility and visibility as a reviewer.

What are the key skills and qualifications needed to thrive as a Google reviewer, and why are they important?

To thrive as a Google Reviewer, you need strong analytical abilities, attention to detail, and often a bachelor's degree or equivalent experience in a relevant field. Familiarity with Google's evaluation guidelines, web search tools, and content rating platforms is typically required. Excellent written communication, critical thinking, and time management are essential soft skills for delivering accurate and timely assessments. These competencies ensure that search results and content reviews meet quality standards, improving user experience and maintaining platform integrity.

What is the difference between Google Reviewer vs Content Moderator?

AspectGoogle ReviewerContent Moderator
Required CredentialsBasic online reputation management skills, familiarity with Google platformsKnowledge of content policies, sometimes technical or language skills
Work EnvironmentRemote, online review platformsVaries: remote or on-site, social media or website platforms
Employer & Industry UsageGoogle, local businesses, review sitesSocial media companies, online platforms, media companies

Google Reviewers primarily evaluate and rate businesses or content on Google platforms, focusing on reputation management. Content Moderators review and filter user-generated content across various platforms, ensuring compliance with policies. While both roles involve online content assessment, Google Reviewers focus on reviews and local business reputation, whereas Content Moderators handle broader content types across multiple platforms.

What cities in Utah are hiring for Google Reviewer jobs?

Cities in Utah with the most Google Reviewer job openings:

Infographic showing various Google Reviewer job openings in Utah as of August 2026, with employment types broken down into 1% Internship, 68% Full Time, 17% Part Time, and 14% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $56,664 per year, or $27.2 per hour.

Customer Communications Specialist (Review Response)

Opiniion

Lehi, UT • On-site

$16 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago


Job description

Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents. Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional service and innovation, earning recognition as one of America's fastest-growing private companies. Driven by a forward-thinking team, we're shaping the future of resident engagement. Our continued growth and commitment to innovation make this an exciting time to be part of our team!
LOCATION: Lehi, UT
POSITION OVERVIEW:
We are looking for a Review Response and Dispute Specialist to own the end-to-end process of drafting, refining, and publishing timely, empathetic, and brand- safe responses to online reviews for multifamily communities across Google, Yelp, Apartments.com, and Facebook. In addition, support our structured Review Dispute program by preparing and tracking policy-based reports and appeals, maintaining accurate records, and coordinating with internal teams to resolve issues. Your work protects brand reputation, surfaces insights for operations, and turns public feedback into measurable improvements.
RESPONSIBILITIES:
Review Response Support
  • Monitor assigned communities' reviews and triage by priority and risk level.
  • Write clear, human, and respectful responses tailored to the reviewer and platform.
  • Highlight positives, acknowledge concerns without accepting blame, and guide next steps.
  • Ensure every response aligns with Fair Housing and platform policies.
  • Maintain and evolve a style guide and modular response library for consistency at scale.
  • Meet response time SLAs and volume targets while maintaining quality and accuracy.

Review Dispute Support
  • Prepare reports and appeals within Google's review management tooling, following our SOPs and policy guidance.
  • To keep the Review Dispute dashboard accurate, update statuses, dates, outcomes, tags, and links, and ensure correct formulas and counts.
  • Track decision states such as Removed, Denied, Decision Pending, and Escalated, and follow through to closure.
  • Manage access workflows through Zapier or n8n
  • Recognize invites, access changes, or revocation notices and coordinate with the CSM or customer to restore or adjust access.
  • Use our automation stack responsibly by triggering and monitoring scripted updates, macros, and data hygiene steps. Document any issues and escalate when needed.
  • Share weekly insights on volume, outcomes, and policy themes, and propose improvements to templates and workflows.
  • Work with the development team to log system issues and manage the transition towards in-app integration rather than a Google Sheets tool.

Workflows and Tools
  • Response drafting with external notes for approvals when required.
  • Weekly reporting on KPIs and insights
  • You will use the following tools:
    • Opiniion, HubSpot, Google Sheets, Google Business Profile, Google Apps Script, Zapier/n8n, Keyboard Maestro, Looker Studio, Slack, and Gmail.

QUALIFICATIONS:
  • Exceptional writing and editing skills with a concise, empathetic voice.
  • Sound judgment under time pressure and comfortable working from brief, SOP, and style guide.
  • Experience responding on Google Business Profile, Yelp, Apartments.com, and Facebook.
  • Proficiency with spreadsheets and ticketing or reputation platforms.
  • Organized and detail-oriented with reliable follow-through.

PREFERRED QUALIFICATIONS:
  • Multifamily, hospitality, or property services background.
  • Familiarity with Fair Housing considerations for public communications.
    Tools experience with Opiniion, ReviewTrackers or similar, HubSpot, Google Sheets, and Slack.
  • Bilingual in English and Spanish.
  • Comfort using AI assistants to draft first passes with strong human QA.
  • Basic analytics skills to report on trends and KPIs.

OPINIION'S CULTURE:
At Opiniion, we take our work seriously, but we don't take ourselves too seriously! Our culture has been affectionately coined "Funfessional"-a perfect blend of professionalism and fun. We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work. We believe in collaboration, innovation, and building a team that truly cares-about our clients, their residents, and each other.
BENEFITS SNAPSHOT:
  • Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. Opiniion covers 40-90% of the premium cost for employees and all dependents.
  • 401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%.
  • Pre-tax Health Spending Accounts (HSA).
  • Paid Parental Leave for all new parents (including adoption or foster care).
  • Unlimited Time Off policies.
  • 10 Paid Holidays annually.
  • Monthly Gym Reimbursement benefit.

*Note that the above benefits are available only to full-time employees of Opiniion*
Opiniion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.