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RBM of Atlanta Mercedes-Benz

Sandy Springs, GA

RBM of Atlanta is a privately owned and operated Mercedes-Benz dealership with an innovative and storied history.

We are recognized as a 2025 J.D. Power Dealer of Excellence and the first Mercedes-Benz dealer to be honor for 8 consecutive years. Home to many automotive firsts, including the first Mercedes-Benz store to offer courtesy vehicles, the first to offer mobile service, the first to offer pick-up and delivery services, and many others. We are deeply rooted and long established in the southeast and have been Atlanta’s Mercedes-Benz Connection since 1964.

RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.

Benefits:

• Competitive compensation
  • Paid holidays, sick time, and vacations - Earn paid time off from your 1st day of work
  • Great work/life balance - Dealership closed on Sundays
  • Get paid every Friday by direct deposit
  • Paid training and certification
• Comprehensive insurance and retirement benefits available
  • Medical and dental coverage
  • Company contribution to Health Savings Account for eligible HDHP participants
  • Long-term and short-term disability insurance
  • $25,000 company-paid life insurance for full-time employees (additional coverage available)
  • 401(k) retirement plan with company match
• Opportunities to advance within dealership – we love to promote from within!
• Employee discounts for parts, service, and vehicle purchases
• Onsite parking

RBM of Atlanta Client Transportation Service Associate

Our driver team is an important part of enhancing customers' positive service experience.  You are our ambassador and potentially our first and last point of contact with clients.

Essential Job Duties:

• Warmly welcome and greet all visitors either on the telephone or in-person and ensure all required information/documents are collected/present at the time of pick-up or delivery.
• Deliver courtesy vehicles for client use; pick-up clients or their vehicles for service and deliver them back when service is completed. 
• Assist passengers getting in and out of vehicles and moving belongings.
• Immediately report any damage or abnormal operating conditions with client vehicle, property, or shuttle vehicle.
• Keep a timely shuttle route by utilizing Google Maps and/or Waze mapping technology for routing and notify manager of route detours and/or delays.
• Use provided technology, software, and devices to complete job duties, follow department best practices/procedures and abide by company policy.
• Review daily schedule to determine shuttle department loaner car requirements; assign courtesy cars for pick-up and delivery clients and generate loaner agreements.
• Complete quality control review and fuel check/top off for all loaner vehicles assigned to pick-up and delivery clients.
• Assist Service Concierge Loaner Car Desk as necessary for traditional in-person drop off/pick up.  Generate courtesy car loaner agreements, explain terms to clients, collect required documentation, perform vehicle inspections, and complete courtesy car returns.
• Perform other duties as assigned.

Requirements and Qualifications:

• Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries.
• High school diploma or the equivalent and authorized to work in the USA for any employer.
• Must have a clean driving record and be insurable.
• Previous experience in a similar role with similar responsibilities is preferred.
• Basic communication and problem-solving skills; basic mathematical skills using American units of measure.
• Physical demands include: constantly position body and move in order to retrieve vehicles from parking lots and drive cars; inspect and drive vehicles; detect and identify vehicle issues and shop safety concerns; exert force to move/manipulate objects (up to 20lbs occasionally, 5lbs frequently); operate equipment; repetitive motion. Work is conducted inside, outside, on public roads and freeways, and in a shop environment in proximity to moving vehicles. May need to remain sedentary for long periods of time in adverse traffic conditions or in the event of vehicle mechanical failure.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.