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Goodwill Jobs in Rancho Cucamonga, CA (NOW HIRING)

United Health Systems

Cath Lab Rad Tech

Chino, CA · On-site

We endeavor to represent the essence of the healthcare industry today top-tier talent aiding those in need in the community, while also continuing the goal to become the epitome of goodwill among the ...

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All JobsGoodwill JobsGoodwill Jobs in Rancho Cucamonga, CA

Goodwill information

See Rancho Cucamonga, CA salary details

$44.5K

$88K

$125.7K

How much do goodwill jobs pay per year?

As of Aug 21, 2026, the average yearly pay for goodwill in Rancho Cucamonga, CA is $88,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $105,800.00 per year, depending on experience, location, and employer.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are popular job titles related to Goodwill jobs in Rancho Cucamonga, CA?

For Goodwill jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:

What job categories do people searching Goodwill jobs in Rancho Cucamonga, CA look for?

The top searched job categories for Goodwill jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Goodwill jobs?

Cities near Rancho Cucamonga, CA with the most Goodwill job openings:

Goodwill jobs near you
Infographic showing various Goodwill job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $88,006 per year, or $42.3 per hour.

Retail Service and Operations Manager

Goodwill Southern California

Fontana, CA • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Goodwill Southern California rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

721st of 777 rated non-profit organizations

Job description

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It's always a GOOD day in SoCal!
Lead with Purpose. Drive Service and Operational Excellence.
Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers. Under the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance - all while advancing our mission of Transforming Lives Through the Power of Work.
What You'll Do:
  • Partner with the Site Manager to achieve store goals in sales, production, customer service, payroll, safety, and expense control.
  • Act as Manager-on-Duty, overseeing store operations including opening, closing, and cash management.
  • Lead, train, and coach Ambassadors to deliver exceptional customer and donor experiences that reflect our RISE values (Respect, Integrity, Service, Excellence).
  • Maintain compliance with safety, loss prevention, and operational standards.
  • Oversee merchandising, colorizing, signage, and sales floor presentation to meet company guidelines.
  • Support donation processing, backroom organization, and production goals.
  • Assist with GATR/GADD, CRM programs, and other engagement initiatives.
  • Ensure the store environment is clean, safe, and aligned with brand standards.
  • Work flexible shifts, including nights, weekends, holidays, and occasional nearby location support.

What You Bring:
  • 2-4 years of supervisory experience in retail or a customer-focused operations role.
  • Proven ability to manage performance, drive results, and coach diverse teams.
  • High school diploma or GED required; college coursework preferred.
  • Strong communication, problem-solving, and organizational skills.
  • Experience with POS systems, Microsoft Outlook, Excel, and HRIS/timekeeping systems.
  • Bilingual (Spanish/English) preferred.

Why You'll Love It Here:
  • Mission-driven culture with purpose and community impact.
  • Opportunities for growth within a thriving retail enterprise.
  • Collaborative, values-based environment that recognizes and rewards excellence.

What's in it for you:
  • Hourly Rate: $18.50
  • Discount at Goodwill Socal retail locations
  • Goodwill Perks: Discounts on dining, retail, theme parks and movies
  • Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners

Full-time Positions are eligible for:
  • Medical, dental, vision insurance
  • Flexible Spending Account - FSA
  • Life insurance
  • 403(b) retirement plan
  • Paid time off (PTO)
  • Tuition Reimbursement

Join our team and help shape the Goodwill experience - where great service meets meaningful impact.
Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

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