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Goodwill Jobsexternal in Madison, IN (NOW HIRING)

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Goodwill information

See Madison, IN salary details

$39.9K

$79K

$112.9K

How much do goodwill jobs pay per year?

As of Aug 2, 2026, the average yearly pay for goodwill in Madison, IN is $79,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $95,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does Goodwill not take for donations?

Goodwill typically does not accept hazardous materials, large appliances, furniture with stains or damage, or items that are broken or unsafe. They also do not accept used mattresses, car seats, or items that do not meet safety standards. Donors should ensure items are clean and in good condition before donating.

Does Goodwill wash clothes before putting them out?

Goodwill employees typically do not wash clothing before putting it out for sale. Items are usually sorted, inspected, and priced, but washing is generally not part of the process unless specified or requested. Workers may clean or spot-treat items if necessary, depending on store policies and available resources.

What are Goodwill employees and what do they do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What do they mean by Goodwill?

In a job context, Goodwill typically refers to the nonprofit organization that operates thrift stores and provides job training and employment services. Working for Goodwill may involve retail, customer service, or warehouse tasks, often requiring teamwork and basic skills. The term can also refer to the positive reputation or value a company has beyond its tangible assets, but in employment, it most commonly relates to the organization itself.

Is Goodwill a good place to donate books?

Goodwill is a reputable organization that accepts book donations to support its job training and community programs. Donating books to Goodwill helps fund their services and provides affordable items to the community. It is a common and convenient option for donating used books.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What job categories do people searching Goodwill jobs in Madison, IN look for? The top searched job categories for Goodwill jobs in Madison, IN are:
What cities near Madison, IN are hiring for Goodwill jobs? Cities near Madison, IN with the most Goodwill job openings:
Infographic showing various Goodwill job openings in Madison, IN as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $79,045 per year, or $38 per hour.

$13/hr

Part-time

Re-posted 20 days ago


Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

667th of 760 rated non-profit organizations


Job description

Position Status: Part -Time

Hourly Rate: $13

Location/Address: 435 E Clifty Drive, Madison, IN 47250

Job Summary

The Shopgoodwill Product Specialist works inside the retail store location and assists the store management team in reaching the operational goals of the site by identifying, selecting, and forwarding high-value items to our eCommerce facility to support the growth of Goodwill's online sales. This role will also function in various capacities within the store location when needed.

Example Duties and Activities

  • Searches incoming donations for high-value merchandise.

  • Processes and organizes products for eCommerce and in-store showcases.

  • Completes all required training to assist the site in achieving online sales goals.

  • Maximizes online posting percentage while maintaining a high average ticket.

  • Maintains clean and orderly work area.

  • Hits financial goal/budget.

Required Competencies

  • Degree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

  • Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.

  • Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.

  • Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.

  • Technical Knowledge - Has solid knowledge of G Suite, MS Office, databases, and navigation of the internet.

  • Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one's skills. Good retention and ability to apply learning to a future set of parameters.

  • Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets. Adept at effectively prioritizing multiple priorities and is driven to continually improve the results.

  • Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.

  • Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.

Preferred Competencies

  • Industry Expertise - Has knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc. Possesses a refined eye for identifying products that are collectibles. Understands and stays current on marketplace trends. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration.

Other Requirement: Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

  • Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations.

  • Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.

Benefits:Goodwill offers a competitive package of benefits even for part-time employment that includes:

  • Corporate wellness program that includes: an Employee Assistance Program (EAP), health coaching and wellness discounts (Weight Watchers, YMCA, etc.)

  • Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% discount off Goodwill retail stores immediately upon hire

  • Financial education programs- credit union membership and access to online workshops

  • Daily pay options available

Mission and Values: click here (for IN) and here (for IL)

Goodwill is an EEO Employer/Vet/Disabled employerRetail1

What Goodwill Of Central & Southern Indiana employees say

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