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Goodwill Store Jobs in Springfield, MO (NOW HIRING)

MERS Goodwill

Retail Shift Supervisor

Springfield, MO · On-site

$19.50/hr

Up to $500/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our Springfield Store - Kansas Parkway team! The ideal ...

MERS Goodwill

Retail Shift Supervisor

Springfield, MO · On-site

$19.50/hr

Up to $500/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our Springfield Store - Kansas Parkway team! The ideal ...

MERS Goodwill

Retail Shift Supervisor

Springfield, MO

$19.50/hr

Up to $500/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our Springfield Store - Kansas Parkway team! The ideal ...

MERS Goodwill

Job Coach - PRN

Springfield, MO · On-site

$18/hr

Employee store discount * Paid holidays * Flexible Schedules * Career Growth Opportunities MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment ...

MERS Goodwill

Job Coach - PRN

Springfield, MO · On-site

$18/hr

Employee store discount * Paid holidays * Flexible Schedules * Career Growth Opportunities MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment ...

MERS Goodwill

Job Coach - PRN

Springfield, MO

$18/hr

Employee store discount * Paid holidays * Flexible Schedules * Career Growth Opportunities MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment ...

Walgreens

Emerging Store Manager

Springfield, MO · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...

Journeys

Store Manager

Springfield, MO · On-site

With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas ...

Panda Restaurant Group

Store Manager

Republic, MO

That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. What You'll Do As A Store Manager: You are in charge of ...

Panda Restaurant Group

Store Manager

Springfield, MO

That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. What You'll Do As A Store Manager: You are in charge of ...

Journeys

Store Manager

Springfield, MO

With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas ...

Genesco

Store Manager

Springfield, MO · On-site

With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas ...

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Goodwill Store information

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How much do goodwill store jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for goodwill store in Springfield, MO is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Springfield, MO? For Goodwill Store jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Springfield, MO look for? The top searched job categories for Goodwill Store jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Goodwill Store jobs? Cities near Springfield, MO with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Springfield, MO as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,270 per year, or $20.8 per hour.
Retail Shift Supervisor

Retail Shift Supervisor

MERS Goodwill

Springfield, MO • On-site

$19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

MERS Goodwill rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

307th of 690 rated non-profit organizations

Job description

Required Travel: 0% 
Position Type: Hourly Full-Time  
Hourly Rate: $19.50
Bonus Potential: Up to $500/month 

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our Springfield Store - Kansas Parkway team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications
  • No degree is required. High School Diploma/GED preferred.
  • 1 year of retail management experience or previous Goodwill Retail or Warehouse experience is required. 
  • Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork. 
  • Leadership skills like decision-making, motivation, goal-setting, and strong problem-solving skills.
  • Comfortable with workplace technology like registers, scheduling, and inventory management software.
Primary Duties/Responsibilities
  • Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions.
  • Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively.
  • Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.
  • Exercise independent judgment in assigning daily job duties to achieve daily operational tasks.
  • Helps to identify and recommend employees with proven performance for advancement.
  • Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management.
  • Must read, follow, model, and enforce all agency policies, procedures, and values.
  • Utilizes efficient staffing methods to ensure the store is staffed appropriately. Arranges for replacements of absent employees when necessary.  Audits, edits, and approves payroll.
  • Eliminates wasteful practices through process improvement.
  • Maintains a professional appearance, adhering to MERS Goodwill’s dress code.
  • Other duties as assigned.
Benefits
  • Monthly Bonus up to $500.00
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
  • Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
  • 403(B) Retirement on date of hire for employees working 20 or more hours per week.
  • 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
  • 401(A) Retirement on date of hire for employees working 20 or more hours per week.
  • PTO Accrual up to 15 days based on hours worked.
  • Employee store discount
  • Paid holidays
  • Flexible Schedules
  • Career Growth Opportunities

MERS Missouri Goodwill is an equal-opportunity employer.  MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.


MERS Missouri Goodwill requires various background and records checks upon employment.

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