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Goodwill Store Jobs in Goodyear, AZ (NOW HIRING)

Goodwill

Retail Store Manager in Training

Phoenix, AZ · On-site

$70K/yr

Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment.

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How much do goodwill store jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for goodwill store in Goodyear, AZ is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.06 per hour, depending on experience, location, and employer.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

How to pass a Goodwill Store interview?

To pass a Goodwill Store interview, prepare by researching the organization, understanding the job responsibilities, and demonstrating good customer service skills. Dress appropriately, arrive on time, and answer questions clearly and honestly, highlighting relevant experience and a positive attitude. Showing reliability and a willingness to work as part of a team can improve your chances of success.

What positions are available at Goodwill Store?

Goodwill Stores typically offer positions such as cashier, sales associate, donation attendant, stock clerk, and management roles. These jobs often require customer service skills, the ability to operate cash registers, and physical stamina for stocking and organizing merchandise.

What are popular job titles related to Goodwill Store jobs in Goodyear, AZ?

For Goodwill Store jobs in Goodyear, AZ, the most frequently searched job titles are:

What job categories do people searching Goodwill Store jobs in Goodyear, AZ look for?

The top searched job categories for Goodwill Store jobs in Goodyear, AZ are:

What cities near Goodyear, AZ are hiring for Goodwill Store jobs?

Cities near Goodyear, AZ with the most Goodwill Store job openings:

Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Goodyear, AZ as of August 2026, with employment types broken down into 67% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $46,482 per year, or $22.3 per hour.

Donation Attendant Full Time

Goodwill of Central and Northern Arizona

Phoenix, AZ • On-site

$15.15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Goodwill Of Central And Northern Arizona rating

5.5

Company rating: 5.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

663rd of 783 rated non-profit organizations

Job description

Goodwill Store Team Member

400 E Highway 260 Payson Arizona, 85541, Starting Pay: $15.15 Hourly

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor.

Essential Duties and Responsibilities:

  • Accepts all donations from customers, providing outstanding customer service.
  • Responsible for correctly labeling Gaylords.
  • Ensures that a receipt is offered to each donor, regardless of the size of the donation.
  • Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
  • Writes up sales tickets and sold signs for furniture, electrical, and other large items.
  • Assists customers with loading and unloading furniture or other items to and from vehicles.
  • Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
  • Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
  • Safely operates pallet jack and walkie stacker.
  • Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
  • Provides floor care duties at a retail store, as needed.
  • Required to cross train in other store positions as business needs.
  • Maintains regular and consistent in-person attendance.
  • Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • Excellent customer service skills
  • Ability to pass a forklift certification class
  • Ability to speak and read English proficiently
  • Must be at least 18 years of age or older
  • Ability to pass a background check and drug screen, where applicable for position

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

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