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Goodwill Store Jobs in Gaithersburg, MD (NOW HIRING)

Goodwill of Greater Washington

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Goodwill - Retail Store Manager

Germantown, MD · On-site

$70K/yr

Goodwill offers exciting opportunities for professional growth, and robust benefits, including ... General Manager Germantown in Germantown, Maryland | Careers at Germantown Retail Store Essential ...

Goodwill of Greater Washington

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Goodwill - Retail Store Manager

Arlington, VA · On-site

$65K/yr

Goodwill offers exciting opportunities for professional growth, and robust benefits, including ... store. 6. Must be willing to work flexible days and hours. Schedule must be flexible to meet the ...

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Goodwill

Assistant Store Manager

Frederick, MD

$50K/yr

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

Goodwill

Assistant Store Manager

Walkersville, MD

$50K/yr

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

Goodwill

Assistant Store Manager

Middletown, MD · On-site

$50K/yr

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

Goodwill

Assistant Store Manager

Frederick, MD

$50K/yr

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

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Goodwill Store information

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$12

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How much do goodwill store jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for goodwill store in Gaithersburg, MD is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $28.85 per hour, depending on experience, location, and employer.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

How to pass a Goodwill Store interview?

To pass a Goodwill Store interview, prepare by researching the organization, understanding the job responsibilities, and demonstrating good customer service skills. Dress appropriately, arrive on time, and answer questions clearly and honestly, highlighting relevant experience and a positive attitude. Showing reliability and a willingness to work as part of a team can improve your chances of success.

What positions are available at Goodwill Store?

Goodwill Stores typically offer positions such as cashier, sales associate, donation attendant, stock clerk, and management roles. These jobs often require customer service skills, the ability to operate cash registers, and physical stamina for stocking and organizing merchandise.

What are popular job titles related to Goodwill Store jobs in Gaithersburg, MD?

For Goodwill Store jobs in Gaithersburg, MD, the most frequently searched job titles are:

What job categories do people searching Goodwill Store jobs in Gaithersburg, MD look for?

The top searched job categories for Goodwill Store jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Goodwill Store jobs?

Cities near Gaithersburg, MD with the most Goodwill Store job openings:

Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 45% Full Time, and 55% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,401 per year, or $24.7 per hour.

Goodwill - Retail Store Manager

Goodwill of Greater Washington

Germantown, MD • On-site

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

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Job description

Job description

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. You captain the ship! Lead a team while improving your community.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.

Please click on this link to directly apply on company’s website.

General Manager Germantown in Germantown, Maryland | Careers at Germantown Retail Store

Essential Competencies:
• Develops Direct Reports and Others
• Drives for Results
• Managing Diversity
• Customer Focus
• Building Effective Teams
• Process Management
• Functional and Technical Skills


Key responsibilities and Accountabilities:
1. Develops, coaches and trains all direct reports in the business unit.
2. Creates an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners).
3. Manages inventory levels of all merchandise lines and oversees quality of merchandise to the sales floor to optimize revenue generation.
4. Monitors and ensures a smooth and effective flow of donations adhering to all published standards, safety, security, and state laws.
5. Performs all requested bookkeeping, accounting and reporting requirements on a timely basis to include: monitoring time and attendance system and related policies and procedures; surveys; production reports and sales reports.
6. Maintains effective email, phone and face to face communication.
7. Understands competition in the trading area and is prepared to react to competitive situations.
8. Responsible for all presentation standards and merchandising standards on the sales floor.
9. Responsible for maintaining a safe environment for costumers & employees. Monitors safety and security procedures and ensures safety procedures are enforced on an ongoing basis.
10. Complies with and enforces company policies, standards and values.
11. Participates in special projects, attends meetings.
12. Performs all other duties as assigned.

Supervisory Responsibility:
This position has supervisory responsibility for both retail and production staff, including assistant managers, team leads, and associates.

Required Qualifications:
1. Proven track record of successful leadership and good judgement, preferably in a retail or similar service oriented business or environment (e.g. military experience).
2. High school diploma or equivalent plus three to five years previous management experience in retail or similar service oriented business or environment (e.g. military experience).
3. Ability to communicate clearly and effectively in English, both verbally and in writing.
4. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).
5. Must have a personal vehicle to use when making cash deposits from the store.
6. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business
7. Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results.


Preferred Qualifications:
1. Bachelor’s degree in business or related field.
2. Previous experience working with the disabled and disadvantaged.
3. Fluency in a language other than English

Company Description

Goodwill of Greater Washington is committed to building a community where people are empowered to achieve their fullest potential and RISE to their highest level of personal success.

At our organization, we pride ourselves on fostering a supportive and mission-driven culture that emphasizes inclusivity, respect, and professional growth. We value our team and are committed to providing the tools, resources, and leadership necessary to succeed.