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Goodwill Store Jobs in Anna, TX (NOW HIRING)

Goodwill Industries

Assistant Manager

Dallas, TX · On-site

Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-alone donation centers, and 1 regional hub. The organization is governed by a 56-member ...

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How much do goodwill store jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for goodwill store in Anna, TX is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.05 per hour, depending on experience, location, and employer.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

How to pass a Goodwill Store interview?

To pass a Goodwill Store interview, prepare by researching the organization, understanding the job responsibilities, and demonstrating good customer service skills. Dress appropriately, arrive on time, and answer questions clearly and honestly, highlighting relevant experience and a positive attitude. Showing reliability and a willingness to work as part of a team can improve your chances of success.

What positions are available at Goodwill Store?

Goodwill Stores typically offer positions such as cashier, sales associate, donation attendant, stock clerk, and management roles. These jobs often require customer service skills, the ability to operate cash registers, and physical stamina for stocking and organizing merchandise.

What job categories do people searching Goodwill Store jobs in Anna, TX look for?

The top searched job categories for Goodwill Store jobs in Anna, TX are:

What cities near Anna, TX are hiring for Goodwill Store jobs?

Cities near Anna, TX with the most Goodwill Store job openings:

Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Anna, TX as of August 2026, with employment types broken down into 62% Full Time, 36% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,639 per year, or $21.5 per hour.

Assistant Store Manager -Lewisville 3040

Goodwill Industries

Lewisville, TX • On-site

Full-time

Re-posted 17 days ago

Job description







Job Description

Assistant Team Leader

Overview of Goodwill Industries of Dallas, Inc.

Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to

employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by

helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce

development and other social enterprise models. Here are our core beliefs:




We believe each person has unique abilities and can make a meaningful contribution in life.

We believe jobs are transformational to individual lives and communities.

We believe in a hand up, not a handout.

Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core

values of Respect, Commitment, Improvement, and Integrity daily.

Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimatelyreach their goals in

life, through two closely integrated programs:




The Donated Goods Program provides direct employment through the recycling and reselling of

material donations across 18 stores and a 175,000 sq. ft. warehouse.

The Workforce Development Program assist clients with assessments, education, job readiness

training, coaching and career placement.

Goodwill's unique approach includes: a fair chance and opportunity, a person-centered, holistic

approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program

provides employment by offering work through the recycling and reselling of material donations in stores

throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every

dollar that is generated from retail stores is invested back into creating employment opportunities for

individuals with disabilities and disadvantaged conditions.


There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs. Last

year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in wages.

Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community.

Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-

alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and

employs over 600 staff.

SUMMARY

In conjunction with the Team Leader, the ATL oversees all aspects of textile and hard goods production. Major

duties include meeting production quotas, training, and developing team members, and performing assigned

duties and management responsibilities.

ESSENTIAL FUNCTIONS/DUTIES

1. Ensures100% world class customer service.

2. Assistthe Team Leader with all aspects of team management, including hiring, training, development,

supervision, evaluation, and terminations, in alignment with Goodwill's policies, procedures, and job

descriptions.

3. Provideinput and support in employee disciplinary actions and terminations as needed.

Goodwill Industries of Dallas 06.10.2025

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Job Description

Assistant Team Leader

4. Ensurethe donation attendants consistently deliver exceptional donor service.

5. Superviseand direct the daily activities of sales floor staff, including recovery clerks, cashiers, and

keyholders, to maintain operations efficiency and a positive customer experience.

6. Supervisereceiving inventory, stock rotations, color rotations, scheduled markdowns, and transfer of

stock in accordance with the organization's procedures within assigned areas.

7. Thestore operates within budgeted expenses to revenue ratios and by donors per square foot.

8. Ensuresgood stewardship of all donations, through proper handling and processing of incoming donation

flow in and out of Goodwill Dallas policies and procedures.

9. AidsTeam Leader in scheduling and performance reviews. Maintains labor and payroll in accordance with

Goodwill Dallas policies and procedures.

10. Assurethat production quotas are met; responsible for the quality and quantity of textile and hardgoods

produced.

11. Responsiblefor image, maintenance, loss prevention, safety, housekeeping, and security of the store in

accordance with Goodwill Dallas policies and procedures.

12. Maintainscompliance with Commission on Accreditation of Rehabilitation Facility (CARF) standards and

Consumer Product Safety Commission (CPSC).

13. Inspectequipment (forklift, stacker, baler, etc.) used in the production area to ensure equipment is

working properly.

14. TheAssistant Team Leader is responsible for:














Cash handling and end of day (EOD) reports.

Monthly safety site inspection (Audits)

Stock on Hand (SOH)

Donation Verification

Goodwill Learning Training and Reporting

Incident/Accident Reports

Petty cash and expense reports

Monthly store leadership reports

Floor allocation by pieces per square foot

Monthly team member minutes

Weekly scheduling with two weeks scheduled for all Keyholders and sales floor staff.

All reports are completed accurately and timely.

Work requests (Facility Maintenance and Information Technology Support)

ADDITIONAL FUNCTIONS/DUTIES

1. Attendsin-service and related training as assigned.

2. Maybe asked to participate in activities outside of Goodwill.

3. Performother duties as recommended by the Team Leader.

QUALIFICATIONS/COMPETENCIES

The list below is representative of the knowledge, skill, and/or ability utilized while performing this job.

1. Abilityto adhere to the organization's Core Principles.

2. Abilityto operate cash register, calculator, and basic computer skills.

3. Abilityto work independently with minimal instruction and/or direction from Team Leader.

Goodwill Industries of Dallas 06.10.2025

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Job Description

Assistant Team Leader

4. Knowledgeof product recalls and unacceptable donated goods.

5. Skilledin maintaining inventory, sales, and store records.

6. Abilityto effectively supervise, train, develop, and mentor team members.

7. Knowledgeof textile and hard hoods articles as related to quality and classification.

8. Abilityto read, write, speak and understand the English language

Education and/or Experience:

High School education or equivalent is required. A college education or equivalent of five (5) yearsin retail

management is preferred. Prefer previous retail and/or stock handling experience. Prefer working experience with

people who have disabilities and/or previous Goodwill experience.

Math Ability:

Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,

percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Computer Skills:

To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.

Experience utilizing a POS system.

Supervisory Responsibilities:

This position has supervisory responsibilities but no subordinate supervisors (Keyholders).

Purchasing Authority:

No Purchasing Authority except for ordering supplies approved by Team Leader.

Special Requirements:



Must be available to work evenings and weekends.

Must have reliable transportation.

SPECIAL CONDITIONS OF EMPLOYMENT

(e.g. physical or environmental requirements, irregular work schedule, required license or certification, background

check)

Physical and Environmental Requirements:

1. Regularlylift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with

assistance.

2. Visionabilities required by this job include close, distance, color, peripheral vision, depth perception, and

the ability to adjust focus.

3. Ableto bend, reach, and stand for extensive periods oftime.

4. Ableto perform tasks that require repetitive motion, i.e. tagging or hanging clothes. Manual dexterity is

required.

5. Performwork outside and inside; exposure to weather conditions; i.e. dust, dirt, rain, noise.

6. Thenoise level in the work environment is usually loud (examples: metal can manufacturing department,

large earth-moving equipment).

Language Ability:

Goodwill Industries of Dallas 06.10.2025

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Job Description

Assistant Team Leader

Level 3: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and

procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups.

Reasoning Ability:

Level 4: Ability to solve practical problems and deal with a variety of concrete variables in situations where only

limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or

schedule form.

Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive

workplace for all employees. All qualified applicants will receive consideration for employment without regard to

race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Goodwill Industries of Dallas 06.10.2025

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Employment Type: Full-Time

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