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Goodwill Store Jobs in New York (NOW HIRING)

The UPS Store

Be Seen First

Store Manager - The UPS Store

Parlin, NJ · On-site

$17 - $18/hr

... store and stockroom Assist in visual presentation standards and ensure the store retail is replenished Maintain compliance with Retail Operations Policy and Procedures Two year of Retail Sales ...

Comme Des Garcons

Sales Professional

Manhattan, NY · On-site

$20/hr

In partnership with the Store Manager, the Sales Professional builds community and personal relationships that drive goodwill and volume. Key Responsibilities: * Maintain a customer-centric mentality ...

The UPS Store

Be Seen First

Store Manager - The UPS Store

Parlin, NJ · On-site

$17 - $18/hr

... store and stockroom Assist in visual presentation standards and ensure the store retail is replenished Maintain compliance with Retail Operations Policy and Procedures Two year of Retail Sales ...

Comme des Garcons

Sales Professional

Manhattan, NY · On-site

$20/mo

In partnership with the Store Manager, the Sales Professional builds community and personal relationships that drive goodwill and volume. Key Responsibilities: * Maintain a customer-centric mentality ...

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Showing results 21-40

All JobsGoodwill Store JobsGoodwill Store Jobs in New York

Goodwill Store information

See New York salary details

$12

$25

$38

How much do goodwill store jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for goodwill store in New York is $25.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $29.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in New York? For Goodwill Store jobs in New York, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in New York look for? The top searched job categories for Goodwill Store jobs in New York are:
What cities in New York are hiring for Goodwill Store jobs? Cities in New York with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in New York as of August 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,047 per year, or $25 per hour.

Assistant Retail Store Manager

Goodwill Industries of Greater New York and New Jersey

Lincoln Park, NJ • On-site

$22.21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.
The Awesome Things You'll Do
  • Operate in accordance with the established hours of business and is properly staffed
  • Ensure that general conditions of store meet high standards at all times
  • Ensure performance standards and goals are met regularly
  • Control and minimize store expenses
  • Maintain a supply of cash and change sufficient to meet daily business needs
  • Ensure that the premises are at all times safe for customers and employees
  • Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performance
  • Schedule interviews, and recommend hiring of store employees
  • Conduct initial training, recurrent training, or training in new skills, policies, or procedures
  • Assist store manager with employee performance evaluation and discussion
  • Assist store manager to recommend raises for employees
  • Enforce corporate personnel, loss prevention and operational policies and procedures
  • Investigate and resolve employee complaints, grievances, or conflicts
  • Ensure that employees accurately and properly record all hours worked
  • Process, price, tag, hang, and display merchandise to maximize sales
  • Recommend ways to increase sales, efficiency
  • Develop and expand local donor base
  • Establish and monitor sound cash-handling procedures consistent with company policy
  • Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required
  • Answer employees' questions as to policies, procedures, etc.
  • Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems
  • Ensure that the store is adequately but not excessively stocked with merchandise at all times
  • Organize back-room production area to optimize merchandise output
  • Ensure that employees have been trained in and are complying with security policies and procedures
  • Train employees on loss prevention policies
  • Establish and monitor sound cash- handling procedures consistent with company policy
  • Train employees on loss prevention policies
  • Ensure timely bank deposits either personally or by higher management
  • Maintain excellent cleanliness of the store, including restrooms, donation center, and back room
  • Ensure safety and security of store assets and premises
  • Conduct employee bag and locker checks regularly
  • Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests
  • Prepare and review banking documents, such as, deposit slips, and compare to store reports
  • Prepare, review and/or approve sales reports, invoices, donor logs, cash reports, petty cash and

  • Responsible for payroll reconciliation in the absence of the Store Manager.

Activities are subject to change / be added to meet business needs with management approval.
Our Must Haves
  • Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing
  • Undergone two (2) years of supervisory experience and two (2) years of retail experience
  • Experience with supervision and training direct reports in all aspects of store operations
  • Must be able to work flexible hours

  • Outstanding organizational skills
  • Ability to calculate amounts
  • Working knowledge of computers and Microsoft Office applications

Special Working Conditions
  • The work environment is mostly indoors. Donated goods may be at times dusty or soiled.
  • May be required to wear Personal Protective Equipment.

What We Offer
  • Generous Time off policy to use when you need it
  • Health, wellness and financial resources to help you achieve our personal goals
  • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
  • Retirement matching programs and contributions
  • Transit and commuter benefits

#IND3
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don't think you meet all the qualifications listed for the job, we would love to hear from you!
If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.

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