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Goodwill Store Manager Jobs in Chicago, IL (NOW HIRING)

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Goodwill Store Manager information

See Chicago, IL salary details

$26.8K

$55.7K

$91.7K

How much do goodwill store manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for goodwill store manager in Chicago, IL is $55,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $66,400.00 per year, depending on experience, location, and employer.

Who is the highest paid employee at Goodwill?

The highest paid employee at Goodwill is typically the CEO or executive leadership team, with salaries often exceeding $200,000 annually. Compensation varies based on the organization's size, location, and individual experience, but top executives generally earn the highest salaries within the organization.

Is goodwill store manager a good job?

A Goodwill Store Manager oversees daily store operations, manages staff, and ensures sales targets are met. The role typically requires strong leadership, customer service skills, and experience in retail management; it often offers a stable schedule and opportunities for advancement. Compensation varies by location but generally includes benefits such as health insurance and paid time off.

What are some common challenges faced by Goodwill Store Managers, and how can they be addressed?

Goodwill Store Managers often face challenges such as balancing sales targets with the organization's mission, managing a diverse team that may include volunteers and employees with varying experience, and ensuring efficient operations with donated inventory. To address these challenges, managers focus on strong communication, staff training, and effective merchandising strategies. Building a supportive team culture and maintaining flexibility in problem-solving are key to creating a positive work environment and achieving store goals.

How much does a store manager at Goodwill make per hour?

A Goodwill store manager typically earns between $12 and $20 per hour, depending on location, experience, and store size. Managers often oversee staff, handle operations, and may receive benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a Goodwill Store Manager, and why are they important?

A Goodwill Store Manager should have experience in retail management, inventory control, and staff supervision, often supported by a high school diploma or higher education in business or related fields. Familiarity with point-of-sale (POS) systems, scheduling software, and financial reporting tools is typically required. Strong leadership, customer service, and problem-solving skills help managers motivate teams and ensure positive store experiences. These abilities are crucial for driving sales, maintaining efficient operations, and fulfilling Goodwill's mission of community support.

What is the difference between Goodwill Store Manager vs Retail Associate?

AspectGoodwill Store ManagerRetail Associate
CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent
Work EnvironmentSupervises store operations, manages staff, handles inventoryAssists customers, stocks shelves, processes sales
Employer & IndustryGoodwill Industries, nonprofit retailVarious retail stores, including Goodwill

The main difference is that the Goodwill Store Manager oversees store operations and staff, requiring management experience, while the Retail Associate focuses on customer service and sales. Both roles are essential in the retail environment but differ in responsibilities and experience requirements.

What is the highest paying job at Goodwill?

The highest paying position at Goodwill is typically the Regional or District Manager, overseeing multiple stores and responsible for strategic planning and operations. These roles often require extensive experience, leadership skills, and sometimes a background in retail management or business administration.

What are Goodwill Store Managers?

Goodwill Store Managers are responsible for overseeing the daily operations of a Goodwill retail store. Their duties typically include managing staff, ensuring excellent customer service, meeting sales goals, and maintaining inventory. They also help implement company policies, handle budgets, and ensure that the store operates efficiently and profitably while supporting Goodwill’s mission of providing job training and employment placement services. Store managers play a key role in fostering a positive work environment and representing the values of the organization.
What are popular job titles related to Goodwill Store Manager jobs in Chicago, IL? For Goodwill Store Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Goodwill Store Manager jobs in Chicago, IL look for? The top searched job categories for Goodwill Store Manager jobs in Chicago, IL are:
Goodwill Store Manager jobs near you
Infographic showing various Goodwill Store Manager job openings in Chicago, IL as of July 2026, with employment types broken down into 73% Full Time, 24% Part Time, 1% Temporary, 1% Contract, and 1% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,730 per year, or $26.8 per hour.

Store Manager

Goodwill San Francisco Bay

Chicago, IL

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

225 Kenwood Way South San Francisco California, 94080,

Pay Range Minimum

$77,250.00

This position is eligible for a monthly bonus, based on performance goals once training is completed.

Position Description:
Drives retail business operations at a Retail Store location for Goodwill of the San Francisco Bay, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.
Essential Duties and Responsibilities:

  • Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.

  • Develops team members to support internal promotions and bench strength

  • Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.

  • Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.

  • Ensures payroll costs and operating costs are managed to budget.

  • Ensures Team Members deliver excellent customer service to donors and customers.

  • Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.

  • Partners with community businesses and organizations to promote Goodwill mission.

  • Maintains regular and consistent in-person attendance.

  • Serves as a Goodwill ambassador to the community.

  • Transfers to different stores at any given moment due to business needs.

  • Covers shifts at different stores at any moment due to business needs.

  • Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.

  • Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.

  • Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.

  • Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.

  • Ensures that Team Members are operating per company standards and procedures.

  • Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.

  • Transfers to different stores at any time due to business needs.

  • Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning & Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.

  • Builds a high-performing team.

  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.

  • Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.

  • Maintains regular and consistent in-person attendance.

  • Plays critical role in driving company culture change efforts and change management processes.

  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • High School Diploma or equivalent

  • Two years' work experience in retail management, preferably thrift

  • One year of customer service experience

  • Understanding of financial metrics, reporting, and budget management

  • Proficient in Microsoft Office Suite

  • Ability to pass a background check, as applicable

  • Ability to speak and read English proficiently

Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


Working at Goodwill is more than a job-it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.

Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program.

Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain "@goodwillaz.org" or "@gimv.org" or "@sfgoodwill.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

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