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Goodwill Merchandise Processor Jobs in York, PA (NOW HIRING)

Weis

Regional Operations Specialist

York, PA

Works with all specialists and corporate merchants to communicate goals and work processes. Assist ... goodwill with respect to government agencies and officials. * Improve and support training and ...

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Goodwill Merchandise Processor information

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$8

$15

$18

How much do goodwill merchandise processor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for goodwill merchandise processor in York, PA is $15.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.02 per hour, depending on experience, location, and employer.

What is a Goodwill Merchandise Processor?

Goodwill Merchandise Processors are employees who sort, inspect, and prepare donated goods for sale in Goodwill retail stores. Their responsibilities typically include receiving donations, assessing the quality of items, pricing merchandise, and ensuring products are displayed attractively for customers. They play a critical role in supporting Goodwill’s mission by helping to maximize the value of donated items, which in turn funds job training and community programs. This position often requires attention to detail and the ability to work efficiently in a fast-paced environment.

What are the typical daily tasks and teamwork dynamics for a Goodwill Merchandise Processor?

As a Goodwill Merchandise Processor, you can expect to spend your day sorting, pricing, and preparing donated goods for the sales floor. This role involves inspecting items for quality, tagging merchandise, and organizing products by category. You’ll work closely with other processors and retail associates to ensure inventory is stocked efficiently and the store remains organized. Collaboration and communication are key, as the team often coordinates to meet daily processing goals and maintain a positive shopping environment. The fast-paced setting provides valuable experience in retail operations and teamwork.

What are the key skills and qualifications needed to thrive as a Goodwill Merchandise Processor, and why are they important?

To thrive as a Goodwill Merchandise Processor, you need strong attention to detail, basic math skills, and the ability to lift and sort merchandise, usually requiring a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic safety procedures is beneficial. Reliability, teamwork, and good communication skills help you excel in a fast-paced, customer-focused environment. These abilities ensure efficient sorting, pricing, and presentation of donated goods, supporting store operations and the organization's mission.

What is the difference between Goodwill Merchandise Processor vs Goodwill Retail Associate?

AspectGoodwill Merchandise ProcessorGoodwill Retail Associate
Primary ResponsibilitiesSorting, pricing, and preparing donated items for saleAssisting customers, stocking shelves, and operating cash registers
Work EnvironmentBackroom or sorting area within the storeSales floor and customer service areas
Required SkillsAttention to detail, organization, physical staminaCustomer service, communication, basic sales skills
Common CertificationsNone typically requiredNone typically required

The Goodwill Merchandise Processor focuses on preparing donated items for sale, working mainly in backroom areas, while the Goodwill Retail Associate interacts directly with customers and manages sales on the sales floor. Both roles are essential to store operations but differ in daily tasks and work environment.

What does a Goodwill merchandise processor do?

A Goodwill merchandise processor sorts, cleans, and prepares donated items for sale in the store. They may also organize inventory, ensure items meet quality standards, and operate equipment like scanners or carts, often working in a fast-paced retail environment. Attention to detail and physical stamina are important for this role.

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For Goodwill Merchandise Processor jobs in York, PA, the most frequently searched job titles are:

What job categories do people searching Goodwill Merchandise Processor jobs in York, PA look for?

The top searched job categories for Goodwill Merchandise Processor jobs in York, PA are:

What cities near York, PA are hiring for Goodwill Merchandise Processor jobs?

Cities near York, PA with the most Goodwill Merchandise Processor job openings:

Goodwill Merchandise Processor jobs near you
Infographic showing various Goodwill Merchandise Processor job openings in York, PA as of August 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,295 per year, or $15 per hour.

Customer Service Coordinator - Full Time

Goodwill Keystone Area

York, PA • On-site

$16.60/hr

Full-time

Re-posted 18 days ago

Key responsibilities

  • Assist store leadership in front-end operations, merchandise management, and customer service activities.

  • Provide excellent customer service to customers, donors, and employees to enhance their shopping experience.

  • Support training, development, and performance of sales associates, and assist with opening and closing store procedures.

Job description

Position: Customer Service Coordinator
Department: Donated Goods Retail
Reports to: Store Manager
Status: Non-Exempt
Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customer service of the store. Serving customers to enrich their shopping experience within the communities we serve.
Duties and Responsibilities
  • Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis.
  • Represents Goodwill Keystone Area in a positive manner by providing excellent customer service at all times to all customers, donors and other employees.
  • Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor.
  • Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of cash register procedures.
  • Assists with supporting the staff, enforcing and communicating Goodwill Keystone Area policies, manuals, handbooks, policies and procedures.
  • Perform opening and closing of the store as assigned by the manager.
  • Participate in interviewing candidate for entry level retail roles. Contribute input to and assist in administering associate evaluations. Be backup to Customer Service Manager as needed.
  • Assists with ensuring and enforcing compliance with all asset protection policies and procedures. Reports problems and concerns to the Store Manager and/or Regional District Director in the absence of the Store Manager.
  • Supports and promotes organizational programs and special events as required.
  • Contributes to the organization by supporting additional tasks and projects as needed.
  • Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
  • Communicates progress, problems, and concerns to the Store Manager.

Positions Supervised
This position is not a supervisory position; however, oversight of team includes coaching, training and development of team members. All supervisory duties including, but not limited to hiring, disciplinary action, performance reviews presentation and termination are the responsibilities of Store Manager.
Donor Service Representative
Merchandise Processor
Sales Associate
Utility Associate
#INDHP
Education and Experience
  • High School Diploma or GED equivalent; or three (3) years related experience.
  • Supervisory experience preferred but not necessary.
  • Previous retail experience preferred.
  • POS and basic computer experience preferred.

Skills/Abilities/Qualifications
  • Must be able to work in an open warehouse environment being exposed to various weather and temperatures.
  • Must exhibit a high level of integrity and business ethics.
  • Meet qualitative and quantitative performance standards as established by the company.
  • Must be able to continuously perform repetitive work at a set pace.
  • Ability to communicate effectively, strong interpersonal skills and possess the ability to hear, speak and write.
  • Must have basic math skills.
  • Must be able to work a flexible schedule to include weekends and evenings.
  • Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

Apply