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Goodwill Merchandise Processor Jobs in Philadelphia, PA

Goodwill Keystone Area

Merchandise Processor

Bensalem, PA · On-site

$14.50/hr

Merchandise Processor Department: Donated Goods Retail Reports to: Production Manager Status ... Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people ...

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How much do goodwill merchandise processor jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for goodwill merchandise processor in Philadelphia, PA is $15.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.45 per hour, depending on experience, location, and employer.

What are the typical daily tasks and teamwork dynamics for a Goodwill Merchandise Processor?

As a Goodwill Merchandise Processor, you can expect to spend your day sorting, pricing, and preparing donated goods for the sales floor. This role involves inspecting items for quality, tagging merchandise, and organizing products by category. You’ll work closely with other processors and retail associates to ensure inventory is stocked efficiently and the store remains organized. Collaboration and communication are key, as the team often coordinates to meet daily processing goals and maintain a positive shopping environment. The fast-paced setting provides valuable experience in retail operations and teamwork.

What does a processor at Goodwill do?

A Goodwill merchandise processor sorts, cleans, and prepares donated items such as clothing, household goods, and electronics for sale. They may also organize inventory, ensure items meet quality standards, and use tools like scanners or tagging equipment in a retail environment.

What are Goodwill Merchandise Processors?

Goodwill Merchandise Processors are employees who sort, inspect, and prepare donated goods for sale in Goodwill retail stores. Their responsibilities typically include receiving donations, assessing the quality of items, pricing merchandise, and ensuring products are displayed attractively for customers. They play a critical role in supporting Goodwill’s mission by helping to maximize the value of donated items, which in turn funds job training and community programs. This position often requires attention to detail and the ability to work efficiently in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Goodwill Merchandise Processor, and why are they important?

To thrive as a Goodwill Merchandise Processor, you need strong attention to detail, basic math skills, and the ability to lift and sort merchandise, usually requiring a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic safety procedures is beneficial. Reliability, teamwork, and good communication skills help you excel in a fast-paced, customer-focused environment. These abilities ensure efficient sorting, pricing, and presentation of donated goods, supporting store operations and the organization's mission.

What does a merchandise processor do?

A Goodwill merchandise processor sorts, organizes, and prepares donated items for sale in the store. They inspect items for quality, categorize them, and ensure the sales floor is stocked efficiently, often working with basic tools and following safety procedures. This role requires physical activity and attention to detail to maintain store inventory and presentation standards.

What is the highest paying job at Goodwill?

At Goodwill, the highest paying positions are typically management roles such as Store Manager or District Manager, which require leadership skills and experience in retail operations. These roles often offer higher salaries compared to entry-level positions like merchandise processors or cashiers.

How much does a merchandise processor make at Goodwill?

A Goodwill merchandise processor typically earns between $10 and $14 per hour, depending on experience and location. The role involves sorting, pricing, and preparing donated items for sale in a retail environment, often requiring physical stamina and attention to detail.

What is the difference between Goodwill Merchandise Processor vs Goodwill Retail Associate?

AspectGoodwill Merchandise ProcessorGoodwill Retail Associate
Primary ResponsibilitiesSorting, pricing, and preparing donated items for saleAssisting customers, stocking shelves, and operating cash registers
Work EnvironmentBackroom or sorting area within the storeSales floor and customer service areas
Required SkillsAttention to detail, organization, physical staminaCustomer service, communication, basic sales skills
Common CertificationsNone typically requiredNone typically required

The Goodwill Merchandise Processor focuses on preparing donated items for sale, working mainly in backroom areas, while the Goodwill Retail Associate interacts directly with customers and manages sales on the sales floor. Both roles are essential to store operations but differ in daily tasks and work environment.

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Goodwill Merchandise Processor jobs near you
Infographic showing various Goodwill Merchandise Processor job openings in Philadelphia, PA as of July 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,087 per year, or $15.4 per hour.
Merchandise Processor

Merchandise Processor

GOODWILL KEYSTONE AREA

Bensalem, PA

$14.50/hr

Full-time

Posted yesterday

Job description

Position:  Merchandise Processor
Department:  Donated Goods Retail
Reports to:  Production Manager
Status:  Non-Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary
Provide essential support in overall operations and customer service with a main focus on processing all donations, including sorting, hanging, pricing, tagging, stocking and rotating product while adhering to all production and quality standards.

Duties and Responsibilities

  • Process textile donations, including sorting, hanging, pricing, tagging and moving product to the sales floor to meet preset production and sales goals for the store. 
  • Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, and moving product to the sales floor to meet preset production and sales goals for the store. 
  • Organize, recover and rotate the sales floor as needed.
  • Follow all quality and production standards as set by Goodwill Keystone Area.
  • Track production daily and report to supervisor. 
  • Be knowledgeable of daily, weekly and monthly production and sales goals. 
  • Selects and identifies appropriate items for Ecommerce department.
  • Ability to assist and have flexibility in the overall daily operations within the store. 
  • Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees.
  • Supports, promotes and participates in organizational programs and special events.
  • Assists in any other assignments designated by management.
  • Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures. 
  • Contributes to the organization by supporting additional tasks and projects as needed.
  • Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
  • Communicates progress, problems, and concerns to the Production Manager.
     

Education and Experience

  • No formal education necessary. 
  • Must be 18 years of age or older due to the demands of the position, to ensure full availability for all required work shifts including the need for flexible scheduling across all store operating hours, and to meet specific compliance requirements related to state and federal child labor laws.

Skills/Abilities/Qualifications

  • Ability to read, write and perform simple math. 
  • Must meet qualitative and quantitative performance standards as established by organization.
  • Must be able to work in an open warehouse environment, being exposed to various weather and temperature conditions including extreme heat, humidity, and cold.
  • Ability to learn and use equipment and technology. 
  • Ability to follow verbal instructions and to work as part of a team. 
  • Requires a high level of adaptability and flexibility. 
  • Must be able to work a flexible schedule to include evenings and weekends. 

Physical Requirements

  • Ability to stand continuously for more than 75% of the shift.
  • Ability to repeatedly bend forward or to the side 60 degrees to remove or place items into various carts for 50% of the shift.
  • Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift. 
  • Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
  • Ability to lift 25 pounds every few minutes for more than 75% of the shift.
  • Must be able to push and pull various carts requiring a force of 25 pounds a distance of 100 feet for 25% of the shift.
  • Ability to repetitively perform the same hand, wrist and arm motions every few seconds for more than 75% of the shift.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

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