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Goodwill Merchandise Processor Jobs in Philadelphia, PA

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Goodwill Merchandise Processor information

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$8

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$19

How much do goodwill merchandise processor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for goodwill merchandise processor in Philadelphia, PA is $15.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.45 per hour, depending on experience, location, and employer.

What are the typical daily tasks and teamwork dynamics for a Goodwill Merchandise Processor?

As a Goodwill Merchandise Processor, you can expect to spend your day sorting, pricing, and preparing donated goods for the sales floor. This role involves inspecting items for quality, tagging merchandise, and organizing products by category. You’ll work closely with other processors and retail associates to ensure inventory is stocked efficiently and the store remains organized. Collaboration and communication are key, as the team often coordinates to meet daily processing goals and maintain a positive shopping environment. The fast-paced setting provides valuable experience in retail operations and teamwork.

What is a Goodwill Merchandise Processor?

Goodwill Merchandise Processors are employees who sort, inspect, and prepare donated goods for sale in Goodwill retail stores. Their responsibilities typically include receiving donations, assessing the quality of items, pricing merchandise, and ensuring products are displayed attractively for customers. They play a critical role in supporting Goodwill’s mission by helping to maximize the value of donated items, which in turn funds job training and community programs. This position often requires attention to detail and the ability to work efficiently in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Goodwill Merchandise Processor, and why are they important?

To thrive as a Goodwill Merchandise Processor, you need strong attention to detail, basic math skills, and the ability to lift and sort merchandise, usually requiring a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic safety procedures is beneficial. Reliability, teamwork, and good communication skills help you excel in a fast-paced, customer-focused environment. These abilities ensure efficient sorting, pricing, and presentation of donated goods, supporting store operations and the organization's mission.

What is the difference between Goodwill Merchandise Processor vs Goodwill Retail Associate?

AspectGoodwill Merchandise ProcessorGoodwill Retail Associate
Primary ResponsibilitiesSorting, pricing, and preparing donated items for saleAssisting customers, stocking shelves, and operating cash registers
Work EnvironmentBackroom or sorting area within the storeSales floor and customer service areas
Required SkillsAttention to detail, organization, physical staminaCustomer service, communication, basic sales skills
Common CertificationsNone typically requiredNone typically required

The Goodwill Merchandise Processor focuses on preparing donated items for sale, working mainly in backroom areas, while the Goodwill Retail Associate interacts directly with customers and manages sales on the sales floor. Both roles are essential to store operations but differ in daily tasks and work environment.

What are popular job titles related to Goodwill Merchandise Processor jobs in Philadelphia, PA? For Goodwill Merchandise Processor jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Goodwill Merchandise Processor jobs in Philadelphia, PA look for? The top searched job categories for Goodwill Merchandise Processor jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Goodwill Merchandise Processor jobs? Cities near Philadelphia, PA with the most Goodwill Merchandise Processor job openings:
Goodwill Merchandise Processor jobs near you
Infographic showing various Goodwill Merchandise Processor job openings in Philadelphia, PA as of August 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,087 per year, or $15.4 per hour.

Customer Service Associate - P/T (Aston)

Goodwill of Delaware and Delaware County

Aston, PA

$13.50 - $18.75/hr

Part-time

Re-posted 2 days ago

Job description

POSITION PURPOSE:
The Customer Service Associate oversees and participates in all sales floor and backroom store activities in addition to maintaining a professional manner to ensure maximum internal and external customer satisfaction. Responsible for ensuring the security and protection of company assets.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
  1. Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets.
  2. Perform Counterpoint Point of Sale functions and transactions; ensue safe and accurate handling of all cash drawer funds, media, and Goodwill property; accountable for overages and shortages.
  3. Ensure all merchandise is displayed/stocked in its proper department and in accordance with merchandising procedures. Perform necessary housekeeping duties, including, but are not limited to, cleaning and recovery of sales floor, dressing rooms and production/processing areas, sweeping, mopping, dusting, and vacuuming as needed, maintaining order in all departments, including clothing, domestics, shoes/accessories, wares, books, and furniture.
  4. Responsible to assist as needed in production areas including textiles, WEB and ASH. In addition, to assisting in accepting donations.
  5. Follow company policy and procedures according to Goodwill Employee Handbook and SOPs applicable to job position.
  6. Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, co-workers, and subordinates to promote the achievement of the company mission.
  7. Ability to work varied hours/days as business dictates.
  8. All other duties as assigned (i.e. cleaning, recovery).
EDUCATION/EXPERIENCE:
High school diploma or GED equivalent preferred, along with a minimum of 1-3 months of related experience and/or training or equivalent combination of education and experience.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes: hand protection; eye protection when handling material.