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Goodwill Merchandise Processor Jobs in Wisconsin

Goodwill NCW Jobs

Outlet Sales Associate

Appleton, WI · On-site

$14.25 - $16.50/hr

WhoWe Are: Goodwill NCW is a nonprofit organization with28 retail stores across north ... Ensurescustomer satisfaction by efficiently and accurately processing payments for items sold by ...

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Goodwill Merchandise Processor information

What are the typical daily tasks and teamwork dynamics for a Goodwill Merchandise Processor?

As a Goodwill Merchandise Processor, you can expect to spend your day sorting, pricing, and preparing donated goods for the sales floor. This role involves inspecting items for quality, tagging merchandise, and organizing products by category. You’ll work closely with other processors and retail associates to ensure inventory is stocked efficiently and the store remains organized. Collaboration and communication are key, as the team often coordinates to meet daily processing goals and maintain a positive shopping environment. The fast-paced setting provides valuable experience in retail operations and teamwork.

What is a Goodwill Merchandise Processor?

Goodwill Merchandise Processors are employees who sort, inspect, and prepare donated goods for sale in Goodwill retail stores. Their responsibilities typically include receiving donations, assessing the quality of items, pricing merchandise, and ensuring products are displayed attractively for customers. They play a critical role in supporting Goodwill’s mission by helping to maximize the value of donated items, which in turn funds job training and community programs. This position often requires attention to detail and the ability to work efficiently in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Goodwill Merchandise Processor, and why are they important?

To thrive as a Goodwill Merchandise Processor, you need strong attention to detail, basic math skills, and the ability to lift and sort merchandise, usually requiring a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic safety procedures is beneficial. Reliability, teamwork, and good communication skills help you excel in a fast-paced, customer-focused environment. These abilities ensure efficient sorting, pricing, and presentation of donated goods, supporting store operations and the organization's mission.

What is the difference between Goodwill Merchandise Processor vs Goodwill Retail Associate?

AspectGoodwill Merchandise ProcessorGoodwill Retail Associate
Primary ResponsibilitiesSorting, pricing, and preparing donated items for saleAssisting customers, stocking shelves, and operating cash registers
Work EnvironmentBackroom or sorting area within the storeSales floor and customer service areas
Required SkillsAttention to detail, organization, physical staminaCustomer service, communication, basic sales skills
Common CertificationsNone typically requiredNone typically required

The Goodwill Merchandise Processor focuses on preparing donated items for sale, working mainly in backroom areas, while the Goodwill Retail Associate interacts directly with customers and manages sales on the sales floor. Both roles are essential to store operations but differ in daily tasks and work environment.

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Goodwill Merchandise Processor jobs near you

Store Supervisor (Hourly) - West

Goodwill Industries of South Central Wisconsin, Inc.

Madison, WI • On-site

$19.50/hr

Other

Posted 24 days ago

Job description

Description

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.


General Summary:

Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. 


Supervisory responsibilities:

  • Assists with training employees. 
  • Supervises the daily workflow of donations, production and store.  
  • Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. 

Principal Duties & Responsibilities:

  • Provide best in class service by greeting and assisting customers, coaching all employees to do the same.  
  • Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
  • Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. 
  • Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
  • Monitors donor service and donor staff productivity, helping assist donors as needed.  
  • Trains staff, provides ongoing coaching and follow up. 
  • Project a positive image of Goodwill in words and actions to internal and external customers. 
  • Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. 
  • Accurately enters report data. 
  • Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:  

  • Leadership skills relevant to the responsibilities of this role.  
  • Familiarity with Microsoft Office. 

Travel Required: Travel up to 5%.


Required education and/or work experience:

  • High school diploma or equivalent.  
  • 1 year work experience, retail preferred.  

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.  
  • Must be able to clearly communicate.  
  • Ability to maintain a stationary position to be able to operate a computer and other office equipment.  


Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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