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How much do goodwill donation center jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for goodwill donation center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What to say to get hired at Goodwill?

To increase your chances of being hired at a Goodwill Donation Center, highlight your customer service skills, reliability, and willingness to work flexible hours during the interview. Demonstrating a positive attitude and knowledge of the organization’s mission can also be beneficial. Be prepared to discuss your previous experience and show enthusiasm for helping the community.

What are the key skills and qualifications needed to thrive in the Goodwill Donation Center position, and why are they important?

To thrive at a Goodwill Donation Center, you need strong organizational skills, basic inventory management abilities, and a customer service mindset, with a high school diploma often preferred. Familiarity with donation tracking systems, point-of-sale software, and safety protocols is helpful. Excellent interpersonal communication, teamwork, and problem-solving skills set top performers apart. These skills ensure donations are processed efficiently, donors and shoppers have a positive experience, and inventory is managed effectively.

How much does Goodwill pay you an hour?

Goodwill donation center employees typically earn minimum wage or slightly above, with pay rates often starting around $9 to $12 per hour depending on location and experience. Pay may increase with tenure or additional responsibilities, and some positions may offer benefits or flexible schedules.

Is working at Goodwill worth it?

Working at a Goodwill Donation Center typically involves tasks such as sorting donations, customer service, and maintaining the store environment. Employees often work part-time or full-time shifts, with some positions requiring physical activity and basic customer interaction skills. Compensation varies by location and role, and the job can provide valuable experience in retail and nonprofit settings.

What is the highest paying job at Goodwill?

At Goodwill, the highest paying jobs are typically management positions such as Store Manager or District Manager, which require leadership skills, retail experience, and sometimes certifications. These roles often offer higher salaries compared to entry-level positions like cashier or donation attendant.

What does a typical day look like working at a Goodwill Donation Center?

A typical day at a Goodwill Donation Center involves greeting donors, receiving and sorting incoming donations, organizing merchandise, and assisting customers with questions both at the donation drop-off and on the sales floor. You may also be responsible for maintaining cleanliness, ensuring items meet quality standards, and collaborating with team members to process donations efficiently. Employees often rotate through different stations and work together to keep operations running smoothly. The work is active, fast-paced, and highly team-oriented, making it rewarding for those who enjoy hands-on tasks and community interaction.

What is a Goodwill Donation Center job?

A Goodwill Donation Center job involves receiving, sorting, and organizing donated items from the community. Employees assist donors, provide receipts, and ensure that items are processed efficiently for resale in Goodwill stores. The role may also include maintaining cleanliness, lifting and moving donations, and collaborating with team members. It’s a great opportunity to support Goodwill’s mission of helping individuals through job training and employment programs.

More about Goodwill Donation Center jobs
What cities are hiring for Goodwill Donation Center jobs? Cities with the most Goodwill Donation Center job openings:
What are the most commonly searched types of Goodwill Donation Center jobs? The most popular types of Goodwill Donation Center jobs are:
What states have the most Goodwill Donation Center jobs? States with the most job openings for Goodwill Donation Center jobs include:
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Goodwill Donation Center jobs near you
Infographic showing various Goodwill Donation Center job openings in the United States as of June 2026, with employment types broken down into 13% Locum Tenens, 74% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Donation Center Attendant - FT Palencia Plaza

GOODWILL OF NORTH FLORIDA

Saint Augustine, FL • On-site

$14/hr

Full-time

Posted 19 days ago

Job description

Job Title: Donation Center Attendant (DCA)

Department: Donation Center

Reporting to: DC Manager

Date: 8/2018

Position Status: Updated

FLSA Status: Non-Exempt (Hourly)

Job Summary:

The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating.

Minimum Qualifications:

Education

High School or GED preferred.

Experience

Minimum of 2 years prior retail sales/customer service experience preferred.

Licensure, Certification, and/or Registration

Valid Driver's License

Other

  • Must like to interact with people and be driven to succeed
  • Must have excellent communication skills
  • Energy and enthusiasm to help others
  • An openness to learn and be a team player
  • An excitement for a career in retail
  • Able to handle customer service relations
  • Must be able to read and comprehend
  • Able to regularly lift up to 50 pounds
  • Must have reliable transportation

Job Duties

Essential Duties

% of Time

  • Ensures excellent customer/donor relations by maintaining the highest standards of customer service as outlined by the customer service manual.

100%

  • Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction.
  • Greets donors and receives merchandise, providing the donor with a receipt, if desired.
  • Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies.
  • May be required to travel to other donation centers on an as-needed basis.
  • Other duties as assigned

Supervisory/Decision making Authority

Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No

Enter the number of direct reports and their position titles: None


PHYSICAL REQUIREMENTS:

Required

  • Standing
  • Walking
  • Lifting (Up to 50lbs)
  • Carrying (Up to 50lbs)
  • Kneeling
  • Pushing/Pulling
  • Bending/Stooping
  • Reaching
  • Turning
  • Repetitive Motions
  • Must have reliable transportation

Preferred

  • Reading
  • Color Recognition
  • Professional appearance

HAZARDS:

  • Housekeeping and/or cleaning agents
  • Proximity to moving mechanical parts

SKILL REQUIREMENTS:

Required

  • Ability to meet highest level of customer satisfaction
  • Attention to detail and organization
  • Respectful customer relationships
  • Reliable, responsible, and dependable, and ability to fulfill obligations.
  • Reasoning and logic
  • Sensitivity to service population’s cultural and socioeconomic characteristics
  • Positive Attitude
  • Ability to respond to customer correspondence in an appropriate manner.

Preferred

  • Verbal communication (including telephone)
  • Written communication (including composition)
  • Team-oriented and collaborative interpersonal relationships
  • Ability to be sensitive to others' needs and feelings and being understanding and helpful on the job
  • Ability to accept feedback while dealing calmly and effectively with stressful situations.
  • Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.