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Goodwill City Jobs in Tennessee (NOW HIRING)

DR Horton, Inc.

Land Acquisitioner

Kingsport, TN · On-site

Communicate regularly with city officials * Negotiate purchase contracts with sellers * Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and ...

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Goodwill City information

What is a Goodwill City employee?

Goodwill City employees are individuals who work for Goodwill Industries locations within a specific city. They may fill a variety of roles, including retail associates, donation attendants, job coaches, and administrative staff. These employees help support Goodwill's mission of providing job training, employment placement services, and community programs by processing donations, assisting customers, and facilitating workforce development programs. Their work contributes to both the local economy and the broader goal of helping people achieve independence through work.

What are the common responsibilities of a Goodwill City employee?

Employees at a Goodwill store in a city environment typically handle a variety of tasks, such as sorting and pricing donated items, assisting customers on the sales floor, and maintaining organized displays. They may also be involved in accepting donations, processing merchandise in the backroom, and operating the cash register. Teamwork is essential, as staff often collaborate to manage inventory flow and ensure a positive shopping experience for customers. Urban Goodwill locations may see higher foot traffic, which can make the pace fast and dynamic. This provides valuable opportunities to develop retail, customer service, and organizational skills.

What are the key skills and qualifications needed to thrive as a Goodwill City employee?

To thrive as a Goodwill City employee, you need customer service skills, retail experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and donation intake processes is typically required. Strong teamwork, communication, and a positive attitude help employees provide excellent service and maintain a welcoming environment. These skills ensure efficient store operations, satisfied customers, and the fulfillment of Goodwill's mission.

What is the difference between Goodwill City vs Retail Associate?

AspectGoodwill CityRetail Associate
Required CredentialsHigh school diploma or equivalent, some roles may require customer service experienceHigh school diploma or equivalent, customer service skills often preferred
Work EnvironmentNonprofit thrift stores, community-focused settingsRetail stores, fast-paced customer service environment
Employer & Industry UsageUsed by nonprofit organizations like Goodwill for retail and donation centersCommonly used in retail chains, department stores, and supermarkets
Search & Comparison IntentPeople comparing nonprofit retail roles with other retail jobsIndividuals exploring retail job differences or seeking employment

Goodwill City roles typically involve working in nonprofit thrift stores, focusing on community service and donation processing, whereas Retail Associate positions are found in for-profit retail environments with a focus on sales and customer service. Both roles require similar credentials but differ in work environment and organizational goals.

What are popular job titles related to Goodwill City jobs in Tennessee?

For Goodwill City jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Goodwill City jobs in Tennessee look for?

The top searched job categories for Goodwill City jobs in Tennessee are:

What cities in Tennessee are hiring for Goodwill City jobs?

Cities in Tennessee with the most Goodwill City job openings:

Goodwill City jobs near you
Infographic showing various Goodwill City job openings in Tennessee as of August 2026, with employment types broken down into 66% Full Time, 32% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Donation Attendant - Johnson City, TN

Goodwill Industries International, Inc.

Johnson City, TN • On-site

$12.25 - $14.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 12 days ago

Job description

Do you enjoy working outdoors, helping people, and being part of a mission-driven organization? Goodwill Industries of Tenneva is hiring Donation Attendants to join our team!


Our Donation Attendants are the first point of contact for donors, providing friendly service, helping unload donations, and ensuring items are handled safely and efficiently. Every day, your work helps support Goodwill's mission of changing lives through employment, education, and training.


What You'll Do

  • Provide exceptional customer service to donors, greeting each one with professionalism and appreciation.
  • Assist donors with unloading vehicles and ensure donations are handled safely and carefully.
  • Issue donation receipts and maintain accurate records of donors daily.
  • Sort donated items by category and place them in designated containers for processing.
  • Maintain the cleanliness, organization, and safety of the donation site at all times.
  • Assist truck drivers with loading and unloading donations as needed.
  • Work in various donation center locations as assigned.
  • Follow all company policies, safety procedures, and Goodwill's Code of Ethics.
  • Report potential losses or safety concerns promptly to leadership.


What We're Looking For

  • Excellent customer service and communication skills
  • Dependable, self-motivated, and able to work independently
  • Ability to stay organized and efficient in a fast-paced environment
  • Capable of standing, bending, reaching, and lifting up to 50 pounds regularly
  • Comfortable working in varying outdoor weather conditions
  • High school diploma or GED preferred
  • One year or less of work experience required - retail, warehouse, or customer service experience a plus
  • Strong judgment and professionalism when interacting with the public and coworkers


Why Join Goodwill Tenneva?

  • 4 weeks of paid time off (for full time employees after introductory period)
  • Medical, dental, and vision insurance
  • Employee discount at Goodwill stores
  • Opportunities for growth and advancement
  • A meaningful mission - your work supports programs that change lives through the power of work
  • A supportive, mission-focused team environment


At Goodwill, every sale helps fund programs that empower people through work and training. Join us and be part of something bigger than just a job.


Apply today to start your Goodwill journey!


Goodwill Industries of Tenneva is an Equal Opportunity Employer.

Apply