Golf Operations Associate Jobs in Spokane, WA (NOW HIRING)

Caddy

Reports To: General Manager - Spokane

Compensation: $17.13/hour plus tips

Benefits: 

• Health, Dental, & Vision Insurance (Once eligible - Average 25 hours/week after 6+ months worked)
• Opportunity for advancement
• Employee Discount at ALL locations
• PTO: 1.55 hours earned for every 40 hours worked
• NON-EXEMPT Position

Flatstick Pub - Spokane is looking to hire a Caddy to help with its day-to-day operations and perform the duties listed below:

Key Responsibilities

• Guest Service & Sales: Greet all guests with a warm and energetic welcome. Proactively engage with customers to sell and assist with game purchases, including mini golf, Duffleboard, and other activities. Answer guest questions about games, rules, and pub offerings with enthusiasm and accuracy.
• Game & Course Management: Maintain a clean, organized, and safe environment on and around the mini golf and Duffleboard courses. Manage the pace of play, address any issues that arise, and ensure a smooth flow for all players. Organize and restock game equipment (putters, balls, etc.) as needed.
• Product Knowledge & Promotion: Become an expert on all Flatstick Pub offerings. Confidently and accurately promote our full range of products and services, including:
• • Our rotating craft beer list and full bar
  • Weekly events (e.g., League Night, Bingo, Trivia, Tournaments)
  • Special deals and happy hour offerings
  • Players Club and Beer Club memberships
  • Group events and party packages
• Operational Support: Assist guests with beverage ordering and other needs as requested. Collaborate with bartenders and management to ensure a seamless guest experience. Help with other duties as assigned to support the overall operation of the pub.
• Problem Resolution: Address guest concerns or issues promptly and professionally, escalating to management when necessary to ensure guest satisfaction.

Other Duties

• Restock bar and golf items
• Bus and clean tables
• Stock inventory and ice when needed
• Replace empty beer kegs in the beer cooler
• Stock glasses behind the bars
• Check and clean bathrooms throughout the day
• Responsible for daily tasks and side work
• Employees are occasionally asked to climb, balance, kneel, or crouch
• Employees are occasionally asked to help lift and/or move up to 50+ pounds
• This position requires standing and walking for extended periods
• Other duties as assigned.

In addition to the above responsibilities we expect a you will continually do great things by:

• Demonstrating boldness, empathy and trust every day 
• Maintain a friendly, welcoming, positive attitude 
• Representing Flatstick at outside events
• Seeking out opportunities for continuing to expand our brand 
• Drink Local and Have Fun! 

About Flatstick:

There are only two rules at Flatstick Pub: drink local and have fun. We’re mixing up the scene by combining local beers with an indoor 9-hole mini golf course and other fun games. Our 30+ rotating taps feature local beers, ciders, and wines.

Work Environment:

This in-person position is located at the Spokane location (618 W Main Ave Spokane, WA 99201). Hours per week vary based upon the following: tenure, events, time of year, manager discretion. 

The ideal candidate is not only someone who can help perform the duties listed above but someone who aligns with Flatstick’s Values and Code of Caring:

Values:

• Boldness 
• Empathy 
• Trust 

Code of Caring:

• Practice Humility and Kindness
• Support Independent and Local
• Create “Wow” Experiences
• Have a Team-First Mentality
• Be a Positive Contributor to our Communities
• Build Open and Honest Relationships
• Embrace Innovation and Creativity
• Look for Ways to Improve Efficiency
• Be Genuine and Authentic 
• Have Fun

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