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GTM Enablement Analyst

American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing & Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Analyst - Go-to-Market (Enablement) position offers you the opportunity to be part of this multifaceted organization and help GCS navigate towards growth.

This Analyst is responsible for supporting the planning, coordination, and execution of GTM initiatives that impact GCS Sales and Account Development teams. This role combines senior-level business analysis with disciplined GTM process coordination to ensure launches of new and refreshed products, processes, and capabilities land effectively with the business. The Analyst - Go-to-Market (Enablement) partners closely with Product, Marketing, Sales Enablement, and other stakeholders to manage GTM pipelines and calendars, and enable informed decision-making.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

• Bachelor's degree in Business, Marketing, Communications, or related field.

• 2+ years of experience as a business analyst, GTM operations, sales operations, marketing operations, or similar role.

• Strong verbal and written communication skills with the ability to tailor messages to different audiences. 

• Proven ability to create clear, executive-ready presentations and reports that communicate complex ideas simply and effectively.

• Experience working with stakeholders across various levels of an organization, from individual contributors to executives.

• Demonstrated ability to influence without formal authority, build strong cross-functional relationships, and drive alignment across diverse stakeholder groups.

• Analytical mindset with the ability to interpret data and make evidence-based decisions.

• Strong organizational and coordination skills; able to manage multiple priorities with attention to detail.

• Demonstrated ability to work in a fast-paced, ambiguous environment and manage multiple priorities simultaneously.

Preferred Qualifications:

• Direct experience in GTM, sales enablement, or marketing enablement within a complex, matrixed organization.

• Prior experience or strong understanding of GCS business, products, and key processes.

• Advanced PowerPoint and Word skills.

• Track record of identifying process improvement and implementing practical solutions to enhance efficiency and transparency.
  Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

• Manage and maintain the GTM initiative pipeline, calendars, and related artifacts to provide a clear, forward-looking view of upcoming launches and changes impacting GCS Sales and Account Development.

• Coordinate GTM processes, including intake, triage, and prioritization of requests from Product, Marketing, and Sales Tools teams and other stakeholder, ensuring clarity of scope, audience, and desired outcomes.

• Collect, analyze, and synthesize data from various sources to support GTM planning, impact assessment, and ongoing optimization.

• Develop and maintain reporting and executive-ready presentations that highlight GTM performance, trends, and feedback.

• Support the design and execution of GTM enablement plans by providing analytical insight into business readiness, capacity, and competing priorities.

• Document and continuously improve GTM processes, standards, and operating rhythms to drive consistency, transparency, and efficiency.

• Act as a connective link between GTM Enablement and key partners, ensuring alignment and effective communication of timelines, expectations, and outcomes.

• Prepare and deliver concise, executive-quality materials (presentations, reports, summaries, etc.) for leadership and stakeholders.

• Incorporate understanding of GCS business, operating model, and processes into GTM analysis and recommendations to ensure relevance and practicality.