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Global Telephony Manager Jobs (NOW HIRING)

... telephony providers)Manage budgets and cost optimization initiativesDrive continuous improvement through analytics and automationProvide executive-level reporting and dashboardsMinimum Education ...

Overview Global in service but local in approach, Nisga'a Tek is committed to high-quality service ... Monitor telephony and network systems in real time using Government-provided network management ...

Overview Global in service but local in approach, Nisga'a Tek is committed to high-quality service ... Monitor telephony and network systems in real time using Government-provided network management ...

$70/day

... analysts, and managers, continuously executing, monitoring, and improving every customer ... You'll tackle real-time audio, global telephony, and developer tooling, working across the stack ...

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How much do global telephony manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for global telephony manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Global Telephony Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

CISCO IP Telephony Technician /VOIP Engineer

Lansing, MI

Arete Technologies, Inc.
IT Services • 201 - 500 employees

Contractor

Re-posted 26 days ago


Job description

Company Description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

Short Description: Cisco IP Telephony (IPT) Technician with field experience to assist with Avaya to Cisco IPT migration project. The Day 2 support requirements of these migrations typically include Moves, Adds, Changes, and troubleshooting.

Complete Description: Function as a member of the Telephony Services IPT team and follow all established processes to deliver, document and support any assigned IPT and VM (voice mail) requests for new service or change from agency clients. This position is also responsible for the troubleshooting and repair of these services. This includes a use of delivery service management tools (BMC Remedy and SMMS), Specialist level qualifications on Telecommunication devices such as Cisco Switches and Routers, Cisco Call Manager, and other related devices. Technicians will need to be in place and available to work from 8 AM to 5 PM Monday thru Friday at the 608 West Allegan Telephony office location for the duration of the contract.

TASKS: Technical support is required to assist with the following tasks:

Increase capacity and decrease cycle time needed to deliver and maintain Telecommunications services to agency clients.

Perform assessment, installation, testing, and repair of the SOM Cisco IPT solution as needed to facilitate customer satisfaction with DTMB as their service provider.

A contractor will perform as Telephony Services IPT team member and be responsible for the timely delivery of all scheduled projects and trouble resolution to open tickets as assigned.

Must have:

  • Experience with Training towards and/or Certification: CCNP Voice and CCNA Voice
  • Experience with Cisco Unified Communication Manager (CUCM)
  • Experience with Cisco Unified Attendant Console
  • Knowledge and experience with Cisco Unity Connection (CUC)
  • Responsibilities Cisco Unity Express (CUE)
  • Worked on Standard Telephony Technologies such as PRI, POTS, DID, FXS/FXO, Fax
  • Knowledge and experience with Avaya PBX
  • InformaCast Paging
  • Strong Communication skills, demonstrated ability to work under pressure
Qualifications

Local Candidates will be preferred first.

Additional Information

Best Regards,


Paramjot Singh