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Global Protection Jobs in Utah (NOW HIRING)

ADI Global

Business Development Manager

Lehi, UT · On-site

Opportunity to progress within a global business * Product and leadership mentoring to ensure you ... protected, and supported every day. Learn more at www.adiglobal.com. You can find out more about ...

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Global Protection information

What is a global protection officer?

A Global Protection Officer is a professional responsible for ensuring the safety, security, and rights of vulnerable populations, especially in conflict or crisis zones. They typically work for international organizations such as the United Nations or NGOs, conducting risk assessments, monitoring protection issues, and advocating for the well-being of affected individuals. Their duties often include coordinating with humanitarian agencies, providing training on protection principles, and responding to incidents of abuse or exploitation. This role requires a strong understanding of international humanitarian law and the ability to work in challenging environments.

What skills and qualifications are needed to thrive as a global protection officer?

To thrive as a Global Protection Officer, you need a background in international law, humanitarian principles, and protection strategies, often supported by a relevant degree and experience in conflict or crisis settings. Familiarity with data collection tools, case management systems, and protection monitoring methodologies is typically required. Strong interpersonal skills, cultural sensitivity, and effective communication set standout professionals apart in this role. These skills and qualifications are crucial for ensuring the safety, rights, and dignity of vulnerable populations in complex global environments.

What are common challenges faced by professionals in global protection roles, and how can they be addressed?

Professionals in Global Protection roles often encounter challenges such as navigating complex international regulations, adapting to rapidly changing security environments, and coordinating across culturally diverse teams. Staying current with global risk trends and regulatory changes is essential. Building strong communication channels with local teams and leveraging technology for real-time intelligence can help address these challenges effectively, ensuring both compliance and safety across multiple regions.

What is the difference between Global Protection vs Security Analyst?

AspectGlobal ProtectionSecurity Analyst
Required CredentialsCertifications like CISSP, CISA, or Security+Certifications like Security+, CEH, CISSP often preferred
Work EnvironmentGlobal security teams, corporate offices, or multinational organizationsSecurity operations centers, IT departments, or corporate offices
Employer & Industry UsageUsed across industries for global security strategiesCommonly employed in IT and cybersecurity sectors
Search & Comparison IntentUnderstanding global security roles and responsibilitiesAnalyzing cybersecurity threats and incident response

Global Protection focuses on overarching security strategies across multiple regions, often involving policy development and risk management at a global level. Security Analysts typically handle monitoring, analyzing, and responding to security threats within an organization’s IT infrastructure. While both roles require cybersecurity certifications and work in security environments, Global Protection emphasizes strategic oversight, whereas Security Analysts focus on operational security tasks.

What are popular job titles related to Global Protection jobs in Utah?

For Global Protection jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Global Protection jobs in Utah look for?

The top searched job categories for Global Protection jobs in Utah are:

What cities in Utah are hiring for Global Protection jobs?

Cities in Utah with the most Global Protection job openings:

Global Protection jobs near you
Infographic showing various Global Protection job openings in Utah as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution.

GSD Global Support Tech Generalist English/Spanish Required

Bluffdale, UT • Hybrid

The Church of Jesus Christ of Latter-day Saints
Religious Organizations • 10K+ employees
Learn more about The Church of Jesus Christ of Latter-day Saintsexternal

Full-time

Re-posted 5 days ago

Church of Jesus Christ of Latter-day Saints rating

8.7

Company rating: 8.7 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

Job description

The purpose of the Global Services Department is to help others come unto Christ by serving members, leaders, and employees globally in a simple, efficient, and Christ-centered way.

The Global Tech Support Generalist serves as the first point of contact for individuals seeking technical assistance and support. In this role, you will help resolve a wide range of technology issues involving desktops, laptops, mobile devices, software applications, operating systems, network connectivity, and Church-supported technologies.

This position combines technical troubleshooting with exceptional customer service. Successful candidates are energized by helping others, thrive in a fast-paced support environment, and enjoy solving problems while creating a positive customer experience.

Every interaction is an opportunity to support the global mission of the Church by ensuring members, leaders, and employees have the technology resources they need to serve effectively.

This is a full-time (40-hour/week) position. Under current hybrid working arrangements, employees are required to work in the Riverton, Utah office a minimum of one day per week, or more frequently as business needs require. This AWA hybrid working arrangement requires ongoing approval. 

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
  • High School Diploma or equivalent required
  • Associate degree or technical institute degree/certificate in Computer Science or Information Systems preferred
  • 0 to 2 years previous computer technical support
  • Fluency in reading, writing, and speaking both Spanish and English. Working in a fast-paced contact call center environment while providing technical support in both Spanish and English are required.
  • Strong knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users
  • Understanding of Active Directory to unlock and reset passwords
  • Proficient with troubleshooting all Windows Operating systems
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues

Preferred

  • Previous experience in a technical support, service desk, help desk, contact center, or customer support environment.
  • Experience troubleshooting Windows operating systems.
  • Understanding of Active Directory, including account unlocks and password resets.
  • Experience supporting remote users, VPN connectivity, networking fundamentals, and device configuration.
  • Familiarity with Church meetinghouse technology and related support systems.

Key Competencies

  • Customer Focus
  • Technical Troubleshooting
  • Active Listening
  • Problem Solving
  • Adaptability
  • Learning Agility
  • Time Management
  • Attention to Detail
  • Collaboration
  • Accountability
  • Professional Communication
  • Resilience Under Pressure
  • Acts as initial point of contact for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures
  • Provides technical support of hardware, systems, sub-systems and/or applications
  • Assists with navigating around application menus, may be required to remote into customer's computer
  • Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network
  • Develops and sustains a productive customer relationship, making the customer and their needs a primary focus
  • Offers alternative solutions where appropriate
  • Records all customer contact information in CRM system
  • Escalates more complex problems to the Global Tech Support Specialist when appropriate
  • Performs work under general supervision
  • Serve as the primary point of contact for customers through phone, email, and chat channels.
  • Deliver prompt, professional, and customer-focused technical support for hardware, software, systems, applications, and Church-supported technologies.
  • Diagnose, troubleshoot, and resolve technical issues by gathering information, identifying root causes, and implementing effective solutions.
  • Guide customers through technical processes using clear, easy-to-understand communication.
  • Utilize remote support tools to assist users with troubleshooting and resolution.
  • Support users experiencing network connectivity issues, VPN access challenges, password-related concerns, and other common technical issues.
  • Document customer interactions, troubleshooting steps, and resolutions accurately within CRM systems.
  • Maintain productivity and quality standards while managing multiple customer requests in a fast-paced environment.
  • Build positive customer relationships through empathy, professionalism, and a commitment to excellent service.
  • Escalate complex or specialized issues appropriately while maintaining ownership of the customer experience.
  • Contribute to team success by sharing knowledge, identifying process improvements, and supporting a culture of continuous learning.

What Church of Jesus Christ of Latter-day Saints employees say

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