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Global Forwarding Agent information

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$11K

$66.9K

$101K

How much do global forwarding agent jobs pay per year?

As of Sep 14, 2026, the average yearly pay for global forwarding agent in the United States is $66,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What does a global forwarding agent do?

A Global Forwarding Agent is responsible for coordinating the shipment of goods across international borders. They handle logistics, documentation, customs regulations, and communication between shippers, carriers, and receivers to ensure smooth and compliant delivery. Their tasks often include tracking shipments, securing cargo space, and resolving any issues that arise during transit. Global Forwarding Agents play a crucial role in facilitating global trade by making sure that goods move efficiently and cost-effectively.

How does a global forwarding agent typically collaborate with clients and international partners to ensure smooth logistics operations?

A Global Forwarding Agent works closely with clients to understand their shipping needs and coordinates with international carriers, customs brokers, and local agents to facilitate the movement of goods across borders. Regular communication is essential, as agents must track shipments, address any delays, and resolve documentation or compliance issues promptly. Building strong relationships with both clients and overseas partners helps ensure efficient, reliable service and fosters trust, which is vital in managing complex global logistics operations.

What are the key skills and qualifications needed to thrive as a global forwarding agent, and why are they important?

To thrive as a Global Forwarding Agent, you need a solid understanding of logistics, international shipping regulations, and supply chain management, often supported by a relevant degree or equivalent experience. Familiarity with freight management systems, customs documentation software, and tracking platforms is typically required. Exceptional organizational skills, attention to detail, and effective communication are vital soft skills for coordinating shipments and resolving issues. These competencies are crucial to ensuring timely, compliant, and cost-effective movement of goods across global markets.

What is the difference between Global Forwarding Agent vs Customs Broker?

AspectGlobal Forwarding AgentCustoms Broker
CredentialsFreight forwarding certifications, logistics trainingCustoms brokerage licenses, import/export compliance certifications
Work EnvironmentLogistics companies, freight forwarding firmsCustoms agencies, import/export companies
Employer & IndustryGlobal shipping, freight forwardingCustoms clearance, import/export compliance

While both roles involve international shipping, a Global Forwarding Agent manages the overall logistics and transportation of goods across borders, coordinating with carriers and clients. A Customs Broker specializes in clearing goods through customs, ensuring compliance with import/export regulations. Both roles require knowledge of international trade, but their focus and responsibilities differ within the supply chain.

How to become a global forwarding agent?

To become a global forwarding agent, candidates typically need a high school diploma or equivalent, along with knowledge of logistics, customs regulations, and transportation management. Gaining experience in freight forwarding or supply chain operations and obtaining relevant certifications, such as the Certified International Freight Forwarder (CIFF), can improve job prospects. Strong organizational skills and familiarity with shipping software are also beneficial.
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Global Forwarding Agent jobs near you
Infographic showing various Global Forwarding Agent job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 83% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $66,913 per year, or $32.2 per hour.

Warehouse Agent (Day Shift)

Plainfield, IN • On-site

Air Express International USA, Inc.
See more jobs at Air Express International USA, Inc.external

$19.39 - $25.85/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Job Title: Warehouse Agent (Day Shift)

Job Location: Plainfield, Indiana

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 

As a Warehouse Agent you will be responsible for performing all tasks associated with warehousing and distribution including picking, packing, shipping, receiving, labeling, loading/unloading, and inventory control.


The available shift for this role is Monday-Friday: 8:00am-5:00pm


Key Responsibilities:

  • Safely operates forklift, pallet jack, and associated warehouse equipment to load, unload and move freight within the warehouse
  • Trained and certified to safely handle dangerous goods (as applicable)
  • Trained and certified to safely handle life science and healthcare shipments 
  • Conducts staging of freight
  • Conducts handling of IWS freight
  • Conducts cleaning of warehouse
  • Conducts dimensioning and weighing of freight
  • Completes forms, logs, and other documentation as required
  • Drives productivity improvement measures with the warehouse team
  • Efficiently works with various warehouse systems


GXP Responsibilities:

  • Process Life Science and Healthcare Shipments
  • Ensure customer requirements are met in full compliance with GXP guidelines
  • Completes pre and post shipment tasks
  • Conducts review of shipping containers and reefer trailers to ensure conformity and compliance with established regulations
  • Handles goods within the required temperature range as defined in cSOP/documentation including correct storage
  • Report deviations to warehouse management and support investigations
  • Report non-conformities to warehouse manager
  • Perform pre-conditioning, buildup, and breakdown of ULDs, active, and passive temperature-controlled packaging


Skills / Requirements:

  • Strong communication skills
  • Knowledge of scanning freight in/out of the warehouse
  • Detail oriented and strong follow-up skills
  • Able to walk/stand/kneel for long periods of time and lift 40-50 pounds occasionally
  • Fork lift experience 
  • Reach Truck experience is a plus
  • Experience with hazmat/dangerous goods and temperature control is a plus
  • Warehouse management systems (WMS) experience is preferred
  • Warehouse and / or Freight Forwarding industry experience strongly preferred


Pay Range: $19.39 - $25.85/hr. (Based on Experience)


Benefits (All Non-Union Employees)

  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
 

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

 

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.


Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

#LI-RL2

Employment Type: FULL_TIME

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