ZipRecruiter

Log In

1

Global Desktop Support Manager Jobs in Indiana (NOW HIRING)

Omega Solutions, Inc.

Desktop Support

Indianapolis, IN · On-site

$17.75 - $22.50/hr

Access management. • Understanding and adhering to security policies and corporate best practices ... global environment. • Training team members in formal and informal settings. • Customer and ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

Required Skills * 1-2 years of IT support or desktop support experience * Experience supporting ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

Required Skills * 1-2 years of IT support or desktop support experience * Experience supporting ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

Provide desktop and technical support to end users in corporate and manufacturing environments ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

Provide first-level support for desktop, laptop, printer, mobile device, and peripheral issues ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

Provide desktop and technical support to end users in corporate and manufacturing environments ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

Description Position Summary Provide desktop and technical support to end users in corporate and ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

Provide first-level support for desktop, laptop, printer, mobile device, and peripheral issues ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

Description Position Summary Provide desktop and technical support to Abbott end users in corporate ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

TEKsystems

Desktop Support Analyst

Whitestown, IN · On-site

$22 - $25/hr

Desktop security practices and device management * Experience configuring, diagnosing, and ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... Manage the reporting of SLAs, Adherence of SLA and contract * Manage shift and shift planning ...

Axius Technologies Inc

Desktop Support - Level 2

Princeton, IN · On-site

$19 - $24.25/hr

... Management Qualifications Desktop Support - Level 2 Additional Information Axius Technologies is a leading multimillion $ Global Talent Development Corporation, building skilled manpower pool for ...

TEKsystems

Desktop Support Analyst

Whitestown, IN · On-site

$22 - $25/hr

Desktop security practices and device management * Experience configuring, diagnosing, and ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

EXOS

Desktop Support Technician

Indianapolis, IN

$19.25 - $24.50/hr

... user account management in Active Directory (new users, resets, permissions, access issues ... or Desktop Support experience Strong troubleshooting skills across Windows OS, printers, and ...

Deaconess

Desktop Support III

Evansville, IN · On-site

$24.11 - $33.75/hr

Support the deployment, lifecycle management, and maintenance of desktop hardware and related technologies * Maintain accurate IT asset inventory and tracking records * Utilize Help Desk and ...

next page

Showing results 1-20

All JobsGlobal Desktop Support JobsGlobal Desktop Support Manager JobsGlobal Desktop Support Manager Jobs in Indiana

Desktop Support

Indianapolis, IN • On-site

Omega Solutions, Inc.
See more jobs at Omega Solutions, Inc.external

$17.75 - $22.50/hr

Full-time

Re-posted 9 days ago

Job description

Job Summary:
Omega Solutions, Inc. is seeking a Desktop Support Analyst for a 10-month contract in Indianapolis, IN. The role involves hardware provisioning, troubleshooting, and software installation, while ensuring compliance with security policies and providing excellent customer support.
Responsibilities:
• Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell), and corporate owned/BYOD mobile devices (IOS/Android) along with standard peripherals.
• User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu.TCP/IP networking support and troubleshooting of a corporate user and remote user environment with LAN, WAN, and VPN implementations globally.
• Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Gapps, Browsers, Salesforce.com, etc.).Access management.
• Understanding and adhering to security policies and corporate best practices.
• Solve complex incidents by applying known documented solutions and processes, taking work items through to completion with minimal direct supervision.
• Partnering with senior members of the team to learn new skills, ask for help, and escalate as needed.
• Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution
• Maintain and demonstrate 100% compliance with all written security policies, SOX procedures and change management controls
• Communicating in different settings and methods including team meetings, conference calls, email, instant messaging, and social media.
• Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment.
• Training team members in formal and informal settings.
• Customer and technical support processes.
• ITIL and Software Release Management processes and practices with internal and external partners.
Qualifications:
Required:
• 2 years of experience in a desktop support function at a large enterprise
• BA/BS Degree
• Current knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.), hardware/software and general technology trends
• Excellent project management skills with ability to juggle multiple projects/tasks across various user groups
• Understanding of business processes and ability to translate business requirements into application functionality
• Excellent verbal and written technical documentation skills
• Strong team player with service-oriented attitude and customer focus
• Strong research and problem solving abilities are required
• Must be a go-getter and salesforce.com enthusiast who thrives on working in a fast-paced environment
Company:
Omega was incorporated in 2007 in the State of California to offer high end IT Solutions ranging from IT Software and product development to technology deployment and specialize in providing software solutions to diverse business sectors in USA and World-wide. Founded in 2007, the company is headquartered in Santa Clara, USA, with a team of 11-50 employees. The company is currently Early Stage.

Apply