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Global Console Operator Jobs (NOW HIRING)

LanceSoft, Inc. is seeking a Senior Console Operator to monitor and respond to events on consoles ... Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and ...

Additional Notes ARCH Global Precision is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global ...

Throughout this global expansion Teknor has remained a privately held company, and today Fain ... Console Operator: * All blender loader functions listed above. * Read and understand schedule.

Throughout this global expansion Teknor has remained a privately held company, and today Fain ... Console Operator: * All blender loader functions listed above. * Read and understand schedule.

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS ... Traffic Operations Center Operator Kapsch TrafficCom North America The work involves operating a ...

... console operator; or defense industry work experience with sensor systems, ideally RADAR ... With 9 global offices in US, India, and Australia, PROLIM has won 30+ awards and proudly serving ...

Additional Notes ARCH Global Precision is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global ...

ARCH Global Precision is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global Precision are ...

Operator

Port Neches, TX · On-site

$15.50 - $20.50/hr

Troubleshoot process and mechanical related issues in the process and work with Console Operators ... is a global leader in the chemical industry. We offer a broad portfolio of solutions and high ...

Operator

Port Neches, TX · On-site

$15.50 - $20.50/hr

Troubleshoot process and mechanical related issues in the process and work with Console Operators ... is a global leader in the chemical industry. We offer a broad portfolio of solutions and high ...

Operator

Port Neches, TX · On-site

$15.50 - $20.50/hr

Troubleshoot process and mechanical related issues in the process and work with Console Operators ... is a global leader in the chemical industry. We offer a broad portfolio of solutions and high ...

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Global Console Operator information

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How much do global console operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for global console operator in the United States is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What is a global console operator?

A Global Console Operator is an IT professional responsible for monitoring, managing, and maintaining computer systems and networks from a centralized control room or console. They oversee the operations of servers, mainframes, and other critical infrastructure, responding to alerts or system issues as they arise. Their tasks often include troubleshooting hardware and software problems, performing routine maintenance, and ensuring uptime for essential IT services, often across multiple locations or data centers worldwide. They play a key role in minimizing downtime and ensuring smooth operations for global organizations.

How does a global console operator typically coordinate with international teams during system incidents?

Global Console Operators often serve as the central point of contact during system incidents, collaborating with IT teams across different regions and time zones. This requires clear communication, accurate incident documentation, and sometimes managing hand-offs between shifts to ensure seamless issue resolution. Operators regularly participate in bridge calls, escalate problems as needed, and provide status updates to stakeholders. Effective coordination helps minimize downtime and ensures that follow-the-sun support models work efficiently.

What are the key skills and qualifications needed to thrive as a global console operator, and why are they important?

To thrive as a Global Console Operator, you need strong analytical skills, attention to detail, and a background in IT systems or network operations, often supported by a relevant degree or technical certification. Familiarity with network management tools, monitoring consoles, and incident ticketing systems is typically required. Effective communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These skills are crucial for ensuring seamless global operations, rapid incident response, and minimizing downtime in mission-critical environments.

What cities are hiring for Global Console Operator jobs?

Cities with the most Global Console Operator job openings:

What are popular job titles related to Global Console Operator jobs?

For Global Console Operator jobs, the most frequently searched job titles are:

Infographic showing various Global Console Operator job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Temporary, and 2% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,204 per year, or $19.8 per hour.

Senior Console Operator

Alpharetta, GA • On-site

LanceSoft, Inc.
Recruiting and Staffing Services • 1 - 5K employees

Full-time

Re-posted 5 days ago


Job description

Job Summary:
LanceSoft, Inc. is seeking a Senior Console Operator to monitor and respond to events on consoles related to mainframe and network management. The role involves troubleshooting incidents, supporting daily operations, and ensuring service levels in a 24x7 environment.
Responsibilities:
• Monitor and respond to events on consoles related to mainframe, production control, network, and servers.
• Troubleshoot and resolve mainframe, network, and production control incidents.
• Respond to incoming calls from I.S. Help Desk and support teams to assist with incident resolution.
• Implement standard procedures and manage incidents in the production environment.
• Maintain knowledge of critical applications and error recovery procedures.
• Support daily operational procedures to maintain 24x7 environment service levels.
• Interpret computer-generated messages, determine appropriate actions, and follow standard procedures.
• Implement production system schedule changes while adhering to change control guidelines.
• Deliver internal and external customer support.
• Interact with vendors and infrastructure teams to resolve technical issues.
• Monitor the production environment for alerts and network/server activity.
• Provide incident support, including communication, trending, and tracking.
• Document incidents with appropriate detail in the trouble ticketing system.
• Support troubleshooting and analysis of production and network incidents.
• Administer and support basic change control.
• Diagnose and troubleshoot issues with switches and routers.
• Take corrective action to stabilize or failover network/application connectivity to restore service.
• Identify network alerts, determine appropriate responses, and execute standard operating procedures.
• Rotate shifts every 4 months (0630–1515 and 1430–2315).
• No travel in personal vehicle is required or allowed.
• Work under general supervision using established procedures and written instructions.
• Maintain regular communication with internal and external teams requiring explanation and interpretation.
• Customer service-oriented with routine and regular interaction across departments.
Qualifications:
Required:
• Well-organized, task-oriented, and strong written/verbal communication skills.
• Experience in Zone of Separation Environment (Z/OS).
• Beginner-level knowledge of Data Communications.
• Beginner-level knowledge of DB2 Data Sharing.
• Beginner-level knowledge of Tivoli.
• Intermediate proficiency in TCP/IP (Transmission Control Protocol/Internet Protocol).
• Intermediate proficiency in TSO (Time Sharing Option).
• Intermediate proficiency in MVS/JCL (Multiple Virtual Storage / Job Control Language).
• Intermediate proficiency in MVS/VTAM (Virtual Telecommunications Access Method).
• Intermediate proficiency in WebSphere.
• Intermediate proficiency in Hardware and software troubleshooting.
• Intermediate to advanced proficiency in Microsoft Office (Word, Excel, Access, PowerPoint).
• Strong knowledge of WAN / LAN network principles and related hardware.
• Strong knowledge of Routing fundamentals.
• Strong knowledge of Transmission principles.
• Strong knowledge of Switches and routers.
• Strong knowledge of Windows, LINUX, and MQ.
• Ability to interpret error messages and effectively troubleshoot network and server incidents.
• Effective documentation skills.
Preferred:
• Bachelor’s degree in Computer Science or equivalent
Company:
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. Founded in 2000, the company is headquartered in Herndon, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

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