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Gis Technical Support Jobs (NOW HIRING)

The role involves providing technical support for GIS applications, troubleshooting end-user problems, and assisting with GIS upgrades and projects. Responsibilities : • Acts as 1st line/tier of ...

The GIS Technical Analyst is responsible for performing a wide variety of production tasks for the ... They assist and support meeting project deliverable requirements and deadlines. This candidate will ...

They are in search of a highly motivated GIS Technical Lead to participate in and lead enterprise ... support to various users. Responsibilities : • Administers ArcGIS Enterprise environment ...

We are seeking a GIS Specialist to support the U.S. Department of the Interior (DOI), Bureau of Reclamation by providing Geographic Information Systems (GIS) technical services. This position ...

They assist and support meeting project deliverable requirements and deadlines. This candidate will need to be based in Raleigh, NC. ​ Essential Duties and Responsibilities of a successful ...

Jr. GIS Analyst

Dallas, TX · On-site

$50K - $70K/yr

Technical Support: Provide GIS technical support to the Land team and other stakeholders, including troubleshooting and resolving GIS-related issues. * Reporting: Prepare reports and presentations ...

Provide technical support and training for Esri Roads & Highways applications Serve as an Esri ... GIS workflows for business units interacting with the Roads and Highways system Develop and execute ...

Jr. GIS Analyst

Irvine, CA · On-site

$50K - $70K/yr

Technical Support: Provide GIS technical support to the Land team and other stakeholders, including troubleshooting and resolving GIS-related issues. * Reporting: Prepare reports and presentations ...

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How much do gis technical support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for gis technical support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

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Cities with the most Gis Technical Support job openings:

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Infographic showing various Gis Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

GIS Analyst

Atlanta, GA • On-site

Global Pharma Tek
Recruiting and Staffing Services • 51 - 200 employees

Full-time

Re-posted 19 days ago


Key responsibilities

  • Provide technical support for GIS applications and troubleshoot end-user problems.

  • Assist with GIS upgrades, projects, and on-call support activities.

  • Instruct customers in using Esri ArcGIS solutions and supported applications.


Job description

Job Summary:
Global Pharma Tek is seeking a GIS Analyst to join their Enterprise GIS Team. The role involves providing technical support for GIS applications, troubleshooting end-user problems, and assisting with GIS upgrades and projects.
Responsibilities:
• Acts as 1st line/tier of GIS technical support.
• Validates operation of virtual ArcGIS Desktop environments and enterprise GIS applications
• Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs; acts as a customer liaison
• Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions, consults with Esri support as needed
• Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be more productive with GIS
• Assists team with GIS upgrades, projects, and provides on-call supports needed
• Develops, updates, or maintains system/technical documentation as needed
Qualifications:
Required:
• Troubleshoots end-user problems.
• Coordinates with IT staff on issues, helps users to be more productive with ArcGIS.
• Requests will pertain to ArcGIS Desktop (ArcMap 10.6.1/ArcPro 3.1, Esri Roads and Highways), Enterprise applications (e.g. Esri Web/Experience Builder, and Esri Enterprise Portal applications), cloud products (e.g. ArcGIS Online and SiteScan), and mobile products (Field Maps).
• Reviews and triages submitted support tickets.
• Contacts users to clarify, gather information, isolate, replicate, and troubleshoot issues.
• Resolves or escalates issue to more experienced staff.
• Provides user instruction/guidance.
• Assists GIS/IT Teams in implementing solutions and preparing documentation/knowledgebase articles.
• Will develop GIS User Group and conduct training programs to support GDOT GIS User Group.
• Candidate will be working in the Enterprise GIS Team of IT Applications.
• Candidates will primarily work with EGIS and IT team members and interacting with end users/customers.
• The candidate will follow guidance in providing ticket resolutions.
• Acts as 1st line/tier of GIS technical support.
• Validates operation of virtual ArcGIS Desktop environments and enterprise GIS applications.
• Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs; acts as a customer liaison.
• Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions, consults with Esri support as needed.
• Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be more productive with GIS.
• Assists team with GIS upgrades, projects, and provides on-call supports needed.
• Develops, updates, or maintains system/technical documentation as needed.
Company:
GLOBAL PHARMA TEK is a Clinical Research Organisation that provides End-to-End Services in Pharma, Biotech and Medical Device Industries. Founded in 2008, the company is headquartered in Edison, USA, with a team of 201-500 employees. The company is currently Growth Stage.

Global Pharmatek logo

About Global Pharmatek

Sourced by ZipRecruiter

Global Pharmatek is a leading Contract Research Organization (CRO) and integrated drug discovery solutions provider in the pharmaceutical industry. The company is located in Edison, New Jersey, USA. Their comprehensive range of services includes Drug Discovery, Clinical Trials, Regulatory Affairs, and Biometrics, designed with the goal of swiftly translating scientific innovation into a novel product. Founded with an unwavering commitment to enhance health and well-being worldwide, this leading-edge company lays emphasis on the highest quality standards, efficient delivery, and transparency.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

2011