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Ghl Jobs (NOW HIRING)

HighLevel

Customer Retention Specialist

$44K - $53K/yr

Accurately log all interactions and update CRM records in GHL. > * Apply appropriate tags and track case outcomes for reporting and analysis. > * Maintain detailed documentation to support ...

Zero19

Sales Representative

Tempe, AZ · On-site

$60K - $100K/yr

... GHL) or other CRM systems is a plus, but not required • Passion for automotive culture, design, branding, or creative industries is a plus

Keller Williams Realty

Executive Assistant

Columbus, OH · Remote

$1K - $1K/wk

Our stack includes KW Command, Go High Level (GHL), DotLoop, Slack, Opus Clips, Canva, Trendgraphix, and Excel. They do not need to know all of it on Day 1, but they need to be the kind of person who ...

HighLevel

Customer Retention Specialist

Charleston, WV · Remote

$44K - $53K/yr

Accurately log all interactions and update CRM records in GHL. * Apply appropriate tags and track case outcomes for reporting and analysis. * Maintain detailed documentation to support transparency ...

Serotonin Centers

Front Desk Client Care Coordinator

NJ · On-site

$16 - $20/hr

You will manage front desk operations, scheduling, and client engagement using our tech stack-Zenoti, GHL, email, and Teams-while supporting sales and service excellence. Role Overview: The Client ...

Natureza Coaching Collective

Be Seen First

Appointment Setter

Washington, DC · Remote

$1K - $5K/mo

... GHL and ClickUp) Good people skills, integrity, and discernment To apply: Please send 2-3 minute loom video and PDF of resume to me, detailing why you are the right fit to represent my brand.

New

Compose.ly

X (Twitter) Growth & Content Strategist

$35 - $40/hr

GHL for backend automations, nurture sequences, and pipeline tracking. Skills & Qualifications * Proven experience growing B2B brands or founders on X/Twitter * Ability to provide measurable growth ...

Zero19

Sales Representative

Tempe, AZ

$60K - $100K/yr

Experience with GoHighLevel (GHL) or other CRM systems is a plus, but not required * Passion for automotive culture, design, branding, or creative industries is a plus About Company Zero19 is an ...

Natureza Coaching Collective

Be Seen First

Appointment Setter

Washington, DC · Remote

$1K - $5K/mo

... GHL and ClickUp) Good people skills, integrity, and discernment To apply: Please send 2-3 minute loom video and PDF of resume to me, detailing why you are the right fit to represent my brand.

New

Natureza Coaching Collective

Be Seen First

Appointment Setter

Washington, DC · Remote

$1K - $5K/mo

... GHL and ClickUp) Good people skills, integrity, and discernment To apply: Please send 2-3 minute loom video and PDF of resume to me, detailing why you are the right fit to represent my brand.

New

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Ghl information

What is the difference between Ghl vs Medical Laboratory Technician?

AspectGhlMedical Laboratory Technician
Required CredentialsCertification or licensing depending on regionAssociate degree in medical laboratory technology, certification often required
Work EnvironmentHospitals, clinics, diagnostic labsHospitals, diagnostic labs, research facilities
Industry UsageHealthcare, diagnosticsHealthcare, diagnostics, research
Common Search/ComparisonYesYes

Ghl and Medical Laboratory Technicians both work in healthcare settings performing diagnostic tests. Ghl roles may vary by region but generally involve similar responsibilities to Medical Laboratory Technicians, including sample analysis and reporting results. The main differences lie in certification requirements and specific job duties depending on local regulations. Both roles are essential in diagnostic labs and hospitals, making them closely related in the healthcare industry.

What cities are hiring for Ghl jobs? Cities with the most Ghl job openings:
What states have the most Ghl jobs? States with the most job openings for Ghl jobs include:
Infographic showing various Ghl job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 69% In-person, 9% Hybrid, and 22% Remote job distribution.
Customer Retention Specialist

Customer Retention Specialist

HighLevel

Remote

$44K - $53K/yr

Full-time

Posted 28 days ago

Job description

About Us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our Impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We're proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
Who You Are :
As a Customer Retention Specialist, you're going to be customer-obsessed, proactively outreaching to customers at risk, and driven by results. You naturally spot risks before they turn into churn and take ownership of customer outcomes. You're comfortable initiating meaningful conversations, handling objections with confidence, and turning at-risk customers into loyal advocates.
You bring a consultative mindset to every interaction - listening first, diagnosing the real issue, and guiding customers toward solutions that reinforce the value of staying with HighLevel. Data signals like HealthScore drops, payment failures, cancellation intent, low product usage, and reactivation opportunities don't intimidate you; they energize you.
You thrive in fast-paced environments, communicate with clarity and empathy, and are motivated by measurable impact on retention, engagement, and revenue.
What You'll Be Doing :
Proactive Outreach & Engagement
  • Conduct daily outbound outreach (calls, emails, follow-ups) to assigned accounts.
    • >
  • Engage customers flagged for:
    • HealthScore decline
      • >
    • Payment failures
      • >
    • Cancellation intent
      • >
    • Low product usage
      • >
    • Reactivation opportunities
      • >
  • Identify root causes behind customer concerns through active listening and discovery.
    • >
  • Provide consultative guidance and structured solutions to retain and support customers.
    • >

Retention & Revenue Support
  • Communicate the value of HighLevel's services clearly and confidently.
    • >
  • Handle objections professionally and work toward mutually beneficial outcomes.
    • >
  • Identify opportunities for plan optimization, upgrades, or reactivation where appropriate.
    • >
  • Support churn reduction and revenue retention goals through escalating recurring issues to leadership.
    • >

Customer Experience & Documentation
  • Deliver personalized, positive support aligned with the company brand.
    • >
  • Accurately log all interactions and update CRM records in GHL.
    • >
  • Apply appropriate tags and track case outcomes for reporting and analysis.
    • >
  • Maintain detailed documentation to support transparency and performance tracking.
    • >

Continuous Improvement
  • Identify trends and recurring challenges impacting retention.
    • >
  • Provide feedback to leadership on improvement opportunities.
    • >
  • Maintain strong product knowledge of HighLevel services and best practices.
    • >
  • Take ownership of individual performance metrics and outreach targets.
    • >

What You'll Bring :
  • Strong English communication skills (verbal and written)
    • >
  • Effective objection-handling and follow-up abilities
    • >
  • Experience working in a remote environment with structured daily targets
    • >
  • Organized, process-driven, and detail-oriented approach
    • >
  • Familiarity with SaaS products and CRM systems (GHL experience is a plus)
    • >
  • Working knowledge of Google Suite (Docs, Sheets, Calendar)
    • >
  • Ability to multitask while maintaining quality
    • >
  • Customer-focused mindset with high emotional intelligence
    • >
  • Comfort operating in a fast-paced, data-driven environment
    • >
  • Reliable high-speed internet and a distraction-free workspace
    • >

Education & Experience :
  • Bachelor's degree preferred
    • >
  • 2+ years of Customer Service or B2B Sales experience
    • >

The salary range for this position is $44,000 - $53,000 Annually.
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide demographic information. This information is used solely for compliance with government recordkeeping and legal requirements. Providing this information is voluntary and will not affect your application status.
We recommend that you review our Privacy Policy before submitting your application.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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