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Gesa Credit Union Jobs (NOW HIRING)

Gesa Credit Union

Sr. Home Loan Underwriter

Richland, WA · On-site

$47.66 - $79.45/hr

Gesa Credit Union is committed to empowering communities and supporting employees. This role focuses on consistent quality loan decisions for residential mortgage loans in accordance with company and ...

Gesa Credit Union

Sr. Home Loan Underwriter

Spokane, WA · On-site

$47.66 - $79.45/hr

Gesa Credit Union is committed to empowering communities and supporting employees. This role focuses on consistent quality loan decisions for residential mortgage loans in accordance with company and ...

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GESA CREDIT UNION

Member Contact Center Rep I

Richland, WA · On-site +1

$17.13 - $29.53/hr

About - Gesa Credit Union We are in search of Member Contact Center Representatives to join our Credit Union, after 90+ days this position is eligible to work from home remotely. Candidates must ...

GESA CREDIT UNION

Member Contact Center Rep I

Richland, WA · On-site

$17.13 - $29.53/hr

About - Gesa Credit Union We are in search of Member Contact Center Representatives to join our Credit Union, after 90+ days this position is eligible to work from home remotely. Candidates must ...

GESA CREDIT UNION

Collector I

Richland, WA · On-site

$20 - $39.98/hr

About - Gesa Credit Union Role Summary: Under the direction of the Collections Manager/Team Leader, the Collector I requests and pursues payment on delinquent accounts through communication with ...

GESA CREDIT UNION

Collector I

Richland, WA · On-site

$20 - $39.98/hr

About - Gesa Credit Union Role Summary: Under the direction of the Collections Manager/Team Leader, the Collector I requests and pursues payment on delinquent accounts through communication with ...

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$12

$32

$96

How much do gesa credit union jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for gesa credit union in the United States is $32.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What is Gesa Credit Union?

Gesa Credit Union is a member-owned financial cooperative based in Washington State. Founded in 1953, it offers a range of banking services, including savings and checking accounts, loans, credit cards, and investment options. Gesa is known for its community involvement, competitive rates, and personalized service. Membership is open to individuals who live, work, worship, or attend school in eligible areas or are affiliated with select organizations. As a credit union, profits are returned to members in the form of lower fees and better rates.

What career growth opportunities are available for employees at Gesa Credit Union?

Gesa Credit Union offers a variety of career advancement opportunities for employees, including internal promotions, professional development programs, and specialized training in areas like lending, compliance, and member services. Team members are encouraged to participate in mentorship initiatives and ongoing education to enhance their skills. The organization values promoting from within, so employees who demonstrate strong performance and a commitment to Gesa’s values often find pathways to leadership or specialized roles within the credit union.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong knowledge of financial products, attention to detail, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in customer service or financial services is beneficial. Excellent interpersonal skills, problem-solving abilities, and integrity help build trust and rapport with members. These skills ensure accurate transactions, foster member satisfaction, and contribute to the credit union’s reputation for reliable service.

What is the difference between Gesa Credit Union vs Gesa Credit Union Teller?

AspectGesa Credit UnionGesa Credit Union Teller
CredentialsVaries; often requires high school diploma or equivalentHigh school diploma or equivalent; customer service skills
Work EnvironmentBranch offices, call centers, online platformsBank branches, retail banking environment
Employer & IndustryFinancial services, credit unionsFinancial services, credit unions
Common Search/ComparisonGeneral info about Gesa Credit UnionSpecific role within Gesa Credit Union

Gesa Credit Union is a financial institution offering various banking services, while a Gesa Credit Union Teller is a specific role within the credit union focused on customer transactions and service. Tellers typically require customer service skills and basic financial knowledge, working directly with members in branch environments. Understanding these differences helps job seekers and customers clarify roles within the credit union.

What cities are hiring for Gesa Credit Union jobs?

Cities with the most Gesa Credit Union job openings:

Gesa Credit Union jobs near you
Infographic showing various Gesa Credit Union job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $67,800 per year, or $32.6 per hour.

Virtual Relationship Specialist

GESA CREDIT UNION

Richland, WA • On-site, Remote

$20 - $29.86/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Gesa Credit Union rating

7.0

Company rating: 7.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Take a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
Role Summary:
The Virtual Relationship Specialist assists members and nonmembers with their consumer deposit account needs. This team member has intermediate knowledge of all products, services, organizational policies, and procedures. They are responsible for providing a high level of quality service while cross-selling credit union products and services. The Virtual Relationship Specialist performs a variety of functions via telephone, email, and other means of communication to help facilitate the welcoming of new members to the credit union.
What You Will Be Doing:
  1. Provide exceptional member service to all whom we serve
  2. Maintain the highest level of confidentiality relative to information received
  3. Assist members and nonmembers with establishing membership and/or additional consumer accounts virtually, ie. phone, web
  4. Process applications from members and nonmembers, and from internal departments within established service level agreements
  5. Perform consumer account maintenance, including name, address, and account ownership changes.
  6. Initiate outbound welcome calls and/or email to new and potential members
  7. Have a core understanding of financial literacy, products, and services and be able to fluidly converse with members
  8. Demonstrate an up to date and comprehensive knowledge of all credit union products, services, policies, procedures, and related regulatory requirements
  9. Evaluate and mitigate risk for fraud while maintaining membership growth
  10. Assists with department training needs and serve as a resource for other teams
  11. Perform other duties as assigned

About You:
  1. A strong familiarity of a financial institution's products and services, preferably in a credit union environment
  2. Comprehensive knowledge of credit union history and its philosophy
  3. Actively participates in community outreach events
  4. Demonstrated ability to work effectively with individuals and groups across the company to manage internal and external member relationships
  5. Proven verbal and written communication skills
  6. Strong attention to detail and accuracy
  7. Ability to analyze, research and resolve medium to high complexity problems under moderate guidance of team leader
  8. Ability to work independently with moderate supervision and be a team player
  9. Ability to work in a fast-paced environment and multitask without compromising work quality

What You Will Need:
  1. Minimum of one (1) year of experience working in a customer service or support role
  2. Minimum of one (1) year of deposit account opening experience
  3. Demonstrated intermediate knowledge of MS Office applications (Word, Excel and Outlook) and multiple software programs used to perform duties
  4. High school diploma or equivalent

Our Team Member Value Proposition:
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:
  • Competitive Pay
  • Medical, Dental, Vision, and Life Insurance
  • 20 days/year of Paid Time Off - Plus 10 Paid Holidays!
  • 401(k) Match
  • Incentive Program
  • Tuition Assistance and Student Loan Repayment
  • Commuter Benefits
  • Paid Time Off to Volunteer in the Community
  • Product discounts
  • Engaging Work Environment
  • Rewards and Recognition Programs

Full Salary Range:
$20.00-$29.86
*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!"
Get wise to what's possible with a career at Gesa. Join us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.
Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Selected candidate(s) must be able to pass a pre-employment credit/background check.
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
Equal Employment Opportunity (gesa.com)

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