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Genetic Counselling Jobs (NOW HIRING)

The Customer Success Manager (CSM) serves as the primary liaison between Myriad Genetics and key accounts such as health systems, MSOs, hospitals, OBGYNs, oncologists and genetic counselling groups.

Breast Medical Oncologist

Hartford, CT · On-site

$201.75/hr

The clinical team is well supported by pathologists and radiologists, many of whom are fellowship trained as well as by reconstructive surgeons, a mature genetic counselling program and an active ...

... in Genetic Counselling, and the Accreditation Council for Education in Nutrition and Dietetics (ACEND) accredited Dietetic Internship linked to an MPH in Nutrition. See the COPH website at to learn ...

... in Genetic Counselling, and the Accreditation Council for Education in Nutrition and Dietetics (ACEND) accredited Dietetic Internship linked to an MPH in Nutrition. See the COPH website at to learn ...

... in Genetic Counselling, and the Accreditation Council for Education in Nutrition and Dietetics (ACEND) accredited Dietetic Internship linked to an MPH in Nutrition. See the COPH website at to learn ...

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Genetic Counselling information

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$33K

$87.8K

$215K

How much do genetic counselling jobs pay per year?

As of Sep 14, 2026, the average yearly pay for genetic counselling in the United States is $87,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What is genetic counselling?

Genetic counselling is a process in which trained healthcare professionals help individuals and families understand and adapt to the medical, psychological, and familial implications of genetic conditions. Genetic counsellors assess the risk of inherited disorders, explain testing options, and provide support for making informed decisions about health management. They work closely with patients to interpret genetic information and guide them through the process of genetic testing, while also addressing emotional and ethical concerns. The goal is to empower patients with knowledge and support tailored to their unique genetic backgrounds.

What are some common challenges genetic counsellors face when working with patients and families?

Genetic counsellors often navigate emotionally charged conversations, as they help patients and families understand complex genetic information and make difficult decisions about testing or treatment options. Managing sensitive topics such as inherited conditions and the potential impact on family members requires strong communication and empathy skills. Additionally, counsellors must stay current with rapidly evolving genetics research to provide accurate guidance, and they frequently collaborate with multidisciplinary teams including physicians, laboratory specialists, and social workers to ensure comprehensive care.

What are the key skills and qualifications needed to thrive as a genetic counsellor, and why are they important?

To thrive as a Genetic Counsellor, you need a solid grounding in genetics, biology, and counseling, usually backed by a master's degree in genetic counseling and relevant certification such as from the ABGC. Familiarity with genetic testing technologies, pedigree analysis software, and electronic health records is typically required. Outstanding interpersonal skills, empathy, and the ability to communicate complex information clearly set top professionals apart. These competencies are crucial for guiding patients through sensitive genetic information and supporting informed decision-making.

What is the difference between Genetic Counselling vs Genetic Testing Specialist?

AspectGenetic CounsellingGenetic Testing Specialist
CredentialsMaster's in Genetic Counseling, certification (ABGC)Background in genetics, laboratory training, certification varies
Work EnvironmentClinics, hospitals, private practicesLaboratories, research facilities, hospitals
Industry UsagePatient counseling, risk assessmentTest analysis, laboratory procedures

Genetic Counselling focuses on providing patients with information and support regarding genetic conditions, while Genetic Testing Specialists primarily perform and analyze genetic tests in laboratory settings. Both roles require genetics knowledge but differ in patient interaction and work environment.

How much can you make as a genetic counselor?

Genetic counselors typically earn a median annual salary of around $85,000, with salaries ranging from approximately $60,000 to over $120,000 depending on experience, location, and work setting. Certification and advanced skills can lead to higher compensation, especially in specialized or high-demand areas.

Is genetic counseling a good career?

Genetic counseling is a growing healthcare profession that involves helping patients understand genetic conditions and testing options. It requires strong communication skills, a master's degree in genetic counseling, and certification. The field offers opportunities in hospitals, clinics, and research settings with a focus on personalized medicine.

What can I do with a genetic counseling degree?

A genetic counseling degree prepares individuals to work as genetic counselors, providing risk assessment, education, and support to patients with genetic conditions. Graduates can work in hospitals, clinics, research settings, or public health, often requiring certification from relevant professional boards. The role involves counseling patients, interpreting genetic tests, and staying current with advances in genetics and genomics.

What qualifications do you need to be a genetic counsellor?

To become a genetic counsellor, individuals typically need a master's degree in genetic counselling or a related field, along with relevant clinical experience. Certification from a recognized professional body, such as the American Board of Genetic Counseling, is often required or preferred. Strong communication skills and knowledge of genetics are essential for the role.

What cities are hiring for Genetic Counselling jobs?

Cities with the most Genetic Counselling job openings:

What are popular job titles related to Genetic Counselling jobs?

For Genetic Counselling jobs, the most frequently searched job titles are:

Infographic showing various Genetic Counselling job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $87,816 per year, or $42.2 per hour.

Customer Success Manager

Remote

Myriad Genetics
Biotechnology Research and Development • 1 - 5K employees

Other

Posted 8 days ago


Myriad Genetics rating

8.0

Company rating: 8.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description


Organization Overview
Myriad Genetics, Inc., a premier genetic screening and personalized medicine testing company. Our genetic screens and tests provide actionable information empowering patients and their families to make critical and timely healthcare decisions, whether they are thinking about starting a family or evaluating risk for hereditary cancer. We strive to put patients first, clinicians in control and costs in their place. We seek to transform the execution of complex genetic testing and screening through our three high-value products that include end-to-end workflow features making for seamless delivery of Myriad Genetics' products to patients.
Job Description
The Customer Success Manager (CSM) serves as the primary liaison between Myriad Genetics and key accounts such as health systems, MSOs, hospitals, OBGYNs, oncologists and genetic counselling groups. In this role, the CSMs support key accounts through proactive and scalable solutioning, workflow optimization, data-driven analysis, and stakeholder relationship building. CSMs play a critical role in onboarding new accounts and implementing digital services, ensuring long-term scalability and account success.
CSMs are responsible for driving account retention and growth by improving operational efficiency, assisting in business reviews, and providing education on Myriad's digital tools and ordering processes. They anticipate customer needs, resolve issues quickly, and advocate internally for process improvements and product enhancements. Through these efforts, CSMs strengthen trust with strategic partners, foster customer satisfaction, and position accounts for sustained success.
Responsibilities
  • Serve as the primary liaison for key accounts and stakeholders, collaborating cross-functionally with Sales, Client Services, EMR, Billing, Digital Products, and Marketing to ensure customer success.
  • Build and maintain strong internal and external stakeholder relationships to help drive business solutions
  • Clearly communicate customer needs and drive scalable, data-informed solutions.
  • Lead onboarding and implementation for new accounts, optimizing workflows to ensure long-term scalability and customer satisfaction.
  • Proactively leverage problem-solving expertise to prevent and resolve customer challenges and guide enhancements to internal processes and policies.
  • Contribute to strategic vision by identifying customer trends, advocating for process enhancements, and supporting operational efficiency.
  • Act as a mentor and coach to colleagues fostering collaboration, development, and retention across the commercial organization.
  • Use data and CRM tools (e.g. Salesforce) to track progress, identify opportunities, and measure continuous improvement.
Qualifications
  • Bachelor's degree (B.A. or B.S.) preferred.
  • 3+ years of experience in customer service or account management; healthcare or biotech industry experience is strongly preferred.
  • Proven track record of exceeding company targets in competitive markets.
  • Strong presentation, training, and coaching skills.
  • Excellent interpersonal, written, and verbal communication skills, including active listening, advising, facilitating, and problem solving.
  • Highly organized with strong attention to detail; able to manage multiple priorities in a fast-paced environment.
  • Comfortable and effective at engaging customers both remotely and in person.
  • Proficiency with Salesforce or similar CRM systems; additional business software knowledge preferred.
  • Ability to model and uphold corporate values.
  • Knowledge of HIPAA and healthcare compliance standards.
  • Willingness to travel up to 10%.

#LI-LB1
About Us
Ready to transform the future of patient care through the power of genetics?
For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women's health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.
What inspires us - and you - is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you're ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn.
We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com.
Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."

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