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Genesys Cloud Developer Jobs in Florida (NOW HIRING)

Beacon Systems, Inc

AI Developer

Pensacola, FL · On-site

AI Developer (CCaaS & Microsoft Copilot ) Location: Pensacola, FL and Vienna VA USA Work ... Connect AI Copilots to CCaaS platforms (e.g., Dynamics 365 Contact Center, Genesys Cloud, or NICE ...

PrudentRX

CCaaS Platform Engineer

Tampa, FL · Remote

The CCaaS Platform Engineer is responsible for the technical ownership, administration, performance ... platforms (Genesys Cloud CX, NICE CXone, Talkdesk, Amazon Connect, or similar) a plus Five9 ...

Phsorg

$87K - $149K/yr

... Genesys, Microsoft 365, ERP systems, CRM platforms, REST APIs, databases, and other line-of ... Strong experience with Microsoft Power Automate (Cloud and Desktop). * Hands-on experience building ...

PrudentRX

CCaaS Platform Engineer

Tampa, FL · On-site +1

The CCaaS Platform Engineer is responsible for the technical ownership, administration, performance ... Genesys Cloud CX, NICE CXone, Talkdesk, Amazon Connect, or similar) a plus • Five9 certification ...

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Genesys Cloud Developer information

What is a Genesys Cloud Developer?

A Genesys Cloud Developer is a specialized software developer who designs, builds, and maintains custom solutions and integrations for the Genesys Cloud platform, a leading cloud-based contact center solution. Their work often involves creating and managing APIs, developing custom applications, and automating workflows to enhance customer experience. Genesys Cloud Developers typically collaborate with IT, operations, and business teams to tailor the platform to specific organizational needs. They must have strong programming skills, knowledge of cloud services, and familiarity with contact center environments.

How does a Genesys Cloud Developer typically collaborate with other teams during a customer experience solution rollout?

As a Genesys Cloud Developer, you’ll frequently work alongside cross-functional teams including business analysts, solution architects, and QA testers. Collaboration often involves gathering requirements from business stakeholders, coordinating with infrastructure teams to ensure cloud integration, and working with QA to test and deploy features. Regular communication and agile methodologies are common, helping ensure that solutions are implemented efficiently and align with customer needs. This collaborative environment fosters both technical growth and a deeper understanding of customer experience strategies.

What are the key skills and qualifications needed to thrive as a Genesys Cloud Developer, and why are they important?

To thrive as a Genesys Cloud Developer, you need expertise in programming languages like JavaScript or Python, familiarity with APIs, and a strong understanding of cloud-based contact center solutions, typically supported by a relevant degree or certifications. Proficiency with Genesys Cloud (formerly PureCloud), RESTful APIs, SDKs, and certifications such as Genesys Cloud Certified Professional are highly valuable. Strong problem-solving abilities, effective communication, and adaptability help developers collaborate with cross-functional teams and address client needs. These skills and qualities are crucial for delivering scalable, customized solutions that optimize customer experience and business operations.

What cities in Florida are hiring for Genesys Cloud Developer jobs?

Cities in Florida with the most Genesys Cloud Developer job openings:

Infographic showing various Genesys Cloud Developer job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 76% Physical, 8% Hybrid, and 16% Remote job distribution.

Information Technology_USA - USA_Developer

Jacksonville, FL • On-site

Real Soft, Inc.
IT Services • 501 - 1,000 employees
Learn more about Real Soft, Inc.external

Contractor

Re-posted 15 days ago

Job description

LOCAL to Carry, NC ONLY!
Strong expertise in Genesys Cloud CX architecture and configuration
IVR Design & Call Flow development including secure flow & bots
Strong understanding of REST/SOAP APIs, JSON/XML payloads
Proficiency in APIs, Web Services (RESTful, JSON, OAuth)
• Knowledge of scripting languages (JavaScript, Python, PowerShell) for automation.
• Good experience on Genesys Cloud CI/CD and DevOps
Role Descriptions: Genesys Developer
Essential Skills: Genesys Developer
Desirable Skills: Genesys Tech Lead (BPR)
Keyword: ~Genesys Tech Lead~
Skills: Geneys Purecloud~CTI Genesys
Experience Required: 6-8, Project Code :

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