... Generative AI, transformative technologies, and creative design. We can enhance customer ... and training; licensure and certifications; and other business and organizational needs. The ...
... Generative AI, transformative technologies, and creative design. We can enhance customer ... and training; licensure and certifications; and other business and organizational needs. The ...
AI Specialist
Fort Wayne, IN · On-site
Lead and deliver training sessions, workshops, and hands-on learning opportunities to increase AI ... Knowledge of Microsoft Copilot, generative AI tools, or large language models through coursework ...
AI Specialist
Fort Wayne, IN · On-site
Lead and deliver training sessions, workshops, and hands-on learning opportunities to increase AI ... Knowledge of Microsoft Copilot, generative AI tools, or large language models through coursework ...
AI Engineer
Indianapolis, IN · On-site
Ensure proper data handling, model training infrastructure and deployment. Authorities: Not ... Experience with Generative AI, AI Agents, or Reinforcement Learning * Python proficiency and ...
AI Engineer
Indianapolis, IN · On-site
Ensure proper data handling, model training infrastructure and deployment. Authorities: Not ... Experience with Generative AI, AI Agents, or Reinforcement Learning * Python proficiency and ...
Senior Software Engineer Applied AI
Indianapolis, IN · On-site
$140 - $210/hr
End‑to‑end ML pipelines: feature engineering, model training, and scheduled inference ... Hands‑on production experience with LLMs or generative AI (any provider or framework), plus the ...
Senior Software Engineer Applied AI
Indianapolis, IN · On-site
$140 - $210/hr
End‑to‑end ML pipelines: feature engineering, model training, and scheduled inference ... Hands‑on production experience with LLMs or generative AI (any provider or framework), plus the ...
If you have experience enabling Generative AI, modernizing pursuit workflows, and scaling ... Support enablement, adoption, and continuous improvement through training, communications, success ...
If you have experience enabling Generative AI, modernizing pursuit workflows, and scaling ... Support enablement, adoption, and continuous improvement through training, communications, success ...
Senior AI Engineer
South Bend, IN · On-site +1
$102K - $140K/yr
Research new generative AI, machine learning, and cloud technologies to evaluate applicability to ... Basic ML/AI literacy (training vs inference, knowledge cutoffs, LLM fundamentals) * Prompt ...
Senior AI Engineer
South Bend, IN · On-site +1
$102K - $140K/yr
Research new generative AI, machine learning, and cloud technologies to evaluate applicability to ... Basic ML/AI literacy (training vs inference, knowledge cutoffs, LLM fundamentals) * Prompt ...
Senior AI Engineer
Indianapolis, IN · On-site +1
$99K - $137K/yr
Research new generative AI, machine learning, and cloud technologies to evaluate applicability to ... Basic ML/AI literacy (training vs inference, knowledge cutoffs, LLM fundamentals) * Prompt ...
Senior AI Engineer
Indianapolis, IN · On-site +1
$99K - $137K/yr
Research new generative AI, machine learning, and cloud technologies to evaluate applicability to ... Basic ML/AI literacy (training vs inference, knowledge cutoffs, LLM fundamentals) * Prompt ...
Demonstratable expertise in ML model training/optimization, local/cloud (AWS Sagemaker, Azure ... AI, Generative AI, LLMs) (Big plus) * Experience with on-device and cloud-based AI/ML ...
Demonstratable expertise in ML model training/optimization, local/cloud (AWS Sagemaker, Azure ... AI, Generative AI, LLMs) (Big plus) * Experience with on-device and cloud-based AI/ML ...
Demonstratable expertise in ML model training/optimization, local/cloud (AWS Sagemaker, Azure ... AI, Generative AI, LLMs) (Big plus) * Experience with on-device and cloud-based AI/ML ...
Demonstratable expertise in ML model training/optimization, local/cloud (AWS Sagemaker, Azure ... AI, Generative AI, LLMs) (Big plus) * Experience with on-device and cloud-based AI/ML ...
Senior Software Engineer Applied AI
Indianapolis, IN · Remote
$117K - $154K/yr
End-to-end ML pipelines: feature engineering, model training, and scheduled inference * Imbalanced ... Hands-on production experience with LLMs or generative AI (any provider or framework), plus the ...
Senior Software Engineer Applied AI
Indianapolis, IN · Remote
$117K - $154K/yr
End-to-end ML pipelines: feature engineering, model training, and scheduled inference * Imbalanced ... Hands-on production experience with LLMs or generative AI (any provider or framework), plus the ...
Cyber - AWS Cloud Security - Manager
Indianapolis, IN · On-site
$106K - $143K/yr
Experience securing machine learning, generative AI, or agentic AI workloads and pipelines on AWS ... and training; licensure and certifications; and other business and organizational needs. The ...
Cyber - AWS Cloud Security - Manager
Indianapolis, IN · On-site
$106K - $143K/yr
Experience securing machine learning, generative AI, or agentic AI workloads and pipelines on AWS ... and training; licensure and certifications; and other business and organizational needs. The ...
Data Engineer IV
Indianapolis, IN · On-site
$69 - $71/hr
Leverage LLMs and generative AI to automate data workflows and accelerate insight generation ... Champion data literacy and AI enablement through documentation, training, and best practices.
Data Engineer IV
Indianapolis, IN · On-site
$69 - $71/hr
Leverage LLMs and generative AI to automate data workflows and accelerate insight generation ... Champion data literacy and AI enablement through documentation, training, and best practices.
Cyber - AWS Cloud Security - Senior Manager
Indianapolis, IN · On-site
$106K - $143K/yr
Experience leading Machine Learning, Generative AI, or Agentic AI security programs, including risk ... and training; licensure and certifications; and other business and organizational needs. The ...
Cyber - AWS Cloud Security - Senior Manager
Indianapolis, IN · On-site
$106K - $143K/yr
Experience leading Machine Learning, Generative AI, or Agentic AI security programs, including risk ... and training; licensure and certifications; and other business and organizational needs. The ...
At Salesforce, we are driving the development of Generative AI for CRM, focused on delivering AI ... It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training ...
At Salesforce, we are driving the development of Generative AI for CRM, focused on delivering AI ... It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training ...
At Salesforce, we are driving the development of Generative AI for CRM, focused on delivering AI ... It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training ...
At Salesforce, we are driving the development of Generative AI for CRM, focused on delivering AI ... It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training ...
... Generative AI, transformative technologies, and creative design. We can enhance customer ... and training; licensure and certifications; and other business and organizational needs. The ...
... Generative AI, transformative technologies, and creative design. We can enhance customer ... and training; licensure and certifications; and other business and organizational needs. The ...
... Generative AI services * Leading cloud migration, application consolidation, and database ... and training; licensure and certifications; and other business and organizational needs. The ...
... Generative AI services * Leading cloud migration, application consolidation, and database ... and training; licensure and certifications; and other business and organizational needs. The ...
Finance Analytics & AI Senior Consultant
Indianapolis, IN · On-site
$111K/yr
Architect generative and agentic AI solutions across infrastructure, model, and application layers ... and training; licensure and certifications; and other business and organizational needs. The ...
Finance Analytics & AI Senior Consultant
Indianapolis, IN · On-site
$111K/yr
Architect generative and agentic AI solutions across infrastructure, model, and application layers ... and training; licensure and certifications; and other business and organizational needs. The ...
US Tech - AI Engineering Senior Associate
$55K - $187K/yr
... and validate Generative AI agents and data pipelines, promoting reliability, scalability, and ... training in technology preferred - Experience with test automation and CI/CD pipelines ...
US Tech - AI Engineering Senior Associate
$55K - $187K/yr
... and validate Generative AI agents and data pipelines, promoting reliability, scalability, and ... training in technology preferred - Experience with test automation and CI/CD pipelines ...
... Cloud Infrastructure Generative AI services * Lead project teams and provide strategic and ... and training; licensure and certifications; and other business and organizational needs. The ...
... Cloud Infrastructure Generative AI services * Lead project teams and provide strategic and ... and training; licensure and certifications; and other business and organizational needs. The ...
Generative Ai Training information
What are some common challenges faced by professionals working in generative AI training roles?
What are the key skills and qualifications needed to thrive in generative AI training?
What is the difference between Generative Ai Training vs Data Scientist?
| Aspect | Generative Ai Training | Data Scientist |
|---|---|---|
| Required Credentials | Knowledge of AI models, programming, machine learning | Statistics, programming, data analysis |
| Work Environment | AI development teams, tech companies, research labs | Business, finance, tech firms, research institutions |
| Industry Usage | Developing generative models like GPT, DALL·E | Data analysis, predictive modeling, insights generation |
Generative Ai Training focuses on developing and fine-tuning AI models that generate content, requiring expertise in AI frameworks and machine learning. Data Scientists analyze data to extract insights and build predictive models. While both roles involve programming and data skills, Generative Ai Training is specialized in AI model creation, whereas Data Scientists work broadly with data analysis across industries.
What is generative AI training?

Full-time
Re-posted 15 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
CCaaS x AI Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.
- Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
- Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
- Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
- Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
- Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
- 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
- Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
- Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
- Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
CCaaS x AI Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.
- Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
- Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
- Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
- Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
- Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
- 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
- Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
- Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
- Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US